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Remote Helpdesk Jobs in Tennessee (NOW HIRING)

micro1 AI

Senior Counsel - Remote

Clarksville, TN · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

Fran's ExploreMore Travel

Remote Reservationist

Nashville, TN · Remote

$16.50 - $21.50/hr

Do you enjoy helping others plan unforgettable getaways? As a Remote Reservationist, you'll guide clients in booking cruises, all-inclusive resorts, and holiday packages while enjoying perks and ...

HMG Careers

Remote Life Insurance Agent

Clarksville, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

HMG Careers

Remote Benefits Sales Rep

Clarksville, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

HMG Careers

Remote Life Insurance Agent

Jackson, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Benefits Sales Rep

Jackson, TN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

McQuade Organization

... help them make informed decisions -Host virtual meetings to review benefits, plan updates, and ... remote setting -Positive attitude and willingness to learn

McQuade Organization

... help them make informed decisions -Host virtual meetings to review benefits, plan updates, and ... remote setting -Positive attitude and willingness to learn

McQuade Organization

... help them make informed decisions -Host virtual meetings to review benefits, plan updates, and ... remote setting -Positive attitude and willingness to learn

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Tennessee

Remote Helpdesk information

See Tennessee salary details

$11

$21

$30

How much do remote helpdesk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote helpdesk in Tennessee is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Tennessee? The most popular types of Helpdesk jobs in Tennessee are:
What are popular job titles related to Remote Helpdesk jobs in Tennessee? For Remote Helpdesk jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Tennessee look for? The top searched job categories for Remote Helpdesk jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Helpdesk jobs? Cities in Tennessee with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Tennessee as of August 2026, with employment types broken down into 72% Full Time, 19% Part Time, 1% Temporary, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,705 per year, or $21 per hour.

Senior Counsel - Remote

micro1 AI

Clarksville, TN • Remote

$140 - $400/hr

Part-time

Posted 9 days ago

Job description

Role Title: BigLaw lawyers

Role Type: Contractor

Location: Remote


micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


This opportunity is tailored for legal professionals with mandatory experience working at one or more Vault Law 100 firms. We are seeking candidates with top-tier legal training and exposure to sophisticated, high-stakes legal matters who are interested in applying their expertise in a collaborative, technology-driven environment.


Scope of Work

  1. Conduct comprehensive legal analysis on a variety of US law topics, providing nuanced insights and guidance.
  2. Perform in-depth legal research to support project objectives and ensure current, accurate information is utilized.
  3. Draft, review, and edit legal content, including memoranda, opinions, contracts, and other relevant documents.
  4. Assess and provide structured feedback on legal texts for clarity, accuracy, and alignment with best practices.
  5. Participate in remote, multidisciplinary collaboration to refine project deliverables and address complex legal scenarios.
  6. Contribute to content quality assurance by spotting errors, inconsistencies, or ambiguities in legal materials.
  7. Apply meticulous attention to detail to maintain exceptionally high standards in all submissions.


Preferred Qualifications

  1. Active license to practice law with strong academic credentials.
  2. Current or prior experience at a top-tier US law firm, with exposure to varied practice areas.
  3. Proven abilities in legal analysis, research, and drafting across a range of legal subjects.
  4. Exceptional written and verbal communication skills, with demonstrated experience in legal content review.
  5. Track record of successful remote collaboration and participation in multidisciplinary projects.
  6. Experience with quality assurance and rubric-based evaluation of legal documents is a plus.
  7. Demonstrated commitment to precision, accuracy, and upholding legal best practices in all work.

Apply