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Remote Helpdesk Jobs in Memphis, TN (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

HMG Careers

Remote Sales Representative

Arlington, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Tunica Resorts, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Jericho, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

North Tunica, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Bassett, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Marion, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Byhalia, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Mason, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Mason, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Byhalia, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Southaven, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Clarkedale, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Senatobia, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Wilson, AR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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Showing results 1-20

All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Memphis, TN

Remote Helpdesk information

See Memphis, TN salary details

$12

$22

$32

How much do remote helpdesk jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote helpdesk in Memphis, TN is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Memphis, TN?

The most popular types of Helpdesk jobs in Memphis, TN are:

What are popular job titles related to Remote Helpdesk jobs in Memphis, TN?

For Remote Helpdesk jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk jobs in Memphis, TN look for?

The top searched job categories for Remote Helpdesk jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Remote Helpdesk jobs?

Cities near Memphis, TN with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Memphis, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,780 per year, or $22.5 per hour.

Remote Client Relationship Representative

Globe Life American Income Division

Memphis, TN • On-site, Remote

$14 - $19.25/hr

Full-time

Medical, Life

Posted 18 days ago

Job description

Remote Customer Service & Sales Representative | Work From Home | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States & Canada)Work From Anywhere. Earn More. Grow Faster.
Ready to leave the traditional 9-to-5 behind and build a career that offers flexibility, professional growth, and unlimited earning potential?
AO is hiring Remote Customer Service & Sales Representatives to help meet the growing demand for virtual client support. In this role, you'll connect with clients who have requested information, answer questions, explain benefit options, and help them make informed decisions-all from the comfort of your home.
This is a customer-focused role where relationship building and exceptional service come first.
• No cold calling - Clients request information.
• Comprehensive training provided - No industry experience required.
• Career advancement based on performance - Grow as quickly as your ambition allows.
What You'll Do
  • Meet with clients virtually using Zoom and phone.
  • Provide exceptional customer service and support.
  • Explain life, accident, and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Build long-term relationships through trust and professionalism.
  • Maintain accurate client records.
  • Participate in weekly coaching, mentorship, and leadership development.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Customer-first mindset with a passion for helping people.
  • Positive attitude and willingness to learn.
  • Self-motivated with excellent time-management skills.
  • Comfortable working independently in a remote environment.
  • Basic computer skills and reliable high-speed internet.
  • Customer service, retail, hospitality, banking, healthcare, education, military, or sales experience is helpful-but not required.
Why You'll Love Working Here
🌎 100% Remote
Work from anywhere in the United States or Canada.
⏰ Flexible Schedule
Create a schedule that works for your lifestyle and personal goals.
💵 Weekly Pay + Performance Bonuses
Enjoy competitive weekly earnings with uncapped performance-based incentives.
🎓 Comprehensive Training & Mentorship
Receive ongoing coaching from experienced leaders committed to your success.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement Opportunities
Incentive Travel
Top performers have opportunities to qualify for company-sponsored trips to exciting destinations such as:
  • Cabo San Lucas
  • Tulum
  • Las Vegas
  • Cancun
💻 Modern Technology
Access industry-leading digital tools and systems designed to help you succeed remotely.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Build Your Future?
If you're looking for a rewarding work-from-home career where you can help others, earn weekly pay, enjoy schedule flexibility, and grow professionally, we'd love to hear from you.
Apply today and start building a career with purpose, flexibility, and unlimited opportunity.
AO | Globe Life
Work From Home. Help Families. Grow Without Limits.

Apply