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Remote Helpdesk Jobs in Minnesota (NOW HIRING)

HMG Careers

Remote Sales Specialist

Minneapolis, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Specialist

Mankato, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Specialist

Mankato, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Rep

Minneapolis, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Executive

Minneapolis, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Specialist

Moorhead, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Account Executive

Rochester, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Specialist

Chaska, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Insurance Agent

Minneapolis, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Specialist

Minneapolis, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Agent

Rochester, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Insurance Agent

Rochester, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Sales Executive - Remote

Minneapolis, MN · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

HMG Careers

Sales Executive - Remote

Rochester, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Specialist

Rochester, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Lone Star Careers

Remote Sales Rep

Rochester, MN · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

Lone Star Careers

Remote Insurance Agent

Rochester, MN · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

Lone Star Careers

Remote Account Executive

Minneapolis, MN · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

New

HMG Careers

Remote Sales Specialist

Saint Cloud, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Minnesota

Remote Helpdesk information

See Minnesota salary details

$12

$22

$33

How much do remote helpdesk jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote helpdesk in Minnesota is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.43 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Minnesota? The most popular types of Helpdesk jobs in Minnesota are:
What are popular job titles related to Remote Helpdesk jobs in Minnesota? For Remote Helpdesk jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Minnesota look for? The top searched job categories for Remote Helpdesk jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Helpdesk jobs? Cities in Minnesota with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Minnesota as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,162 per year, or $22.7 per hour.
Benefits Customer Support Agent (Remote)

Benefits Customer Support Agent (Remote)

Globe Life American Income Division

Duluth, MN • On-site, Remote

$15.50 - $20.50/hr

Full-time

Medical, Life, Retirement

Re-posted 3 days ago

Job description

About Us
For over 70 years, we've proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families.
As part of Globe Life, we experienced over 20% growth last year-even during challenging economic conditions-demonstrating both our resilience and our role as an essential business.
We are currently seeking dedicated, service-oriented individuals to join our growing remote team and help build long-term client relationships through Zoom virtual consultations.
Requirements • Responsibilities • Rewards
This role is ideal for individuals who enjoy helping others, building trust, and delivering exceptional customer experiences while working from home in a flexible remote environment.
Key Responsibilities
  • Conduct virtual client consultations through Zoom and phone communication
  • Build and maintain long-term client relationships
  • Provide support regarding benefits, coverage options, and policy questions
  • Assist clients with updates, follow-up communication, and service requests
  • Maintain professionalism, organization, and accurate documentation
  • Participate in ongoing training and development programs
Suggested Qualifications
  • Excellent communication and interpersonal skills
  • Basic computer and virtual communication proficiency
  • Strong work ethic and reliability
  • Outgoing, positive, and energetic personality
  • Effective time management and organizational skills
  • Leadership experience is a plus, but not required
Job Benefits
100% Remote Work
Work from anywhere within the U.S. while enjoying the flexibility of a fully remote career.
Weekly Pay
Earn consistent weekly income based on a structured schedule designed to support success.
Performance-Based Bonuses
Additional earning opportunities tied to performance and growth.
Comprehensive Benefits
  • Health Insurance Reimbursement Program
  • Comprehensive Life Insurance Coverage
  • Retirement Planning Options
  • Renewal Income Opportunities for long-term earning potential
Flexible Scheduling
Create a work schedule that aligns with your lifestyle and personal commitments.
Training & Mentorship
Access ongoing mentorship, virtual training, and leadership development opportunities.
Why Join AO?
At AO, we believe in supporting our team members with the tools, training, mentorship, and flexibility needed to build meaningful, long-term careers.
You'll be part of a positive, growth-focused culture where your effort is recognized, your development is encouraged, and your work makes a real impact on families nationwide.
Interview Process
All interviews are conducted virtually through Zoom video conferencing for convenience, flexibility, and safety.
👉 Apply today and begin building a rewarding remote career helping protect working families across the country.

Apply