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Remote Helpdesk Jobs in Kansas (NOW HIRING)

$149.30K - $251.95K/yr

Sales is the team responding to incoming queries and help customers understand how to maximise Remote's full suite of products to meet their employment needs. To enable them to embody our value of ...

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

As a part of our team, you'll have access to high-quality leads, advanced sales technology, and top-tier training to help you succeed. Why Join Us? ✔ Work from home - 100% remote position with ...

Remote Customer Service Specialist

Wichita, KS · On-site +1

$15.25 - $20.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

As a Remote Travel Coordinator, you'll help travelers turn ideas into seamless itineraries -- from chic city breaks and cultural deep‐dives to relaxing beach escapes and family getaways. No long ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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How much do remote helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote helpdesk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the most commonly searched types of Helpdesk jobs in Kansas? The most popular types of Helpdesk jobs in Kansas are:
What are popular job titles related to Remote Helpdesk jobs in Kansas? For Remote Helpdesk jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Kansas look for? The top searched job categories for Remote Helpdesk jobs in Kansas are:
What cities in Kansas are hiring for Remote Helpdesk jobs? Cities in Kansas with the most Remote Helpdesk job openings:
Infographic showing various Remote Helpdesk job openings in Kansas as of May 2026, with employment types broken down into 65% Full Time, 30% Part Time, and 5% Contract. Highlights an 92% Physical, and 8% Hybrid job distribution, with an average salary of $42,946 per year, or $20.6 per hour.

Account Executive / Senior Account Executive - AMER (Future Talent Opportunity)

Remote - Referral Board

Remote

$149.30K - $251.95K/yr

Other

Posted 26 days ago


Job description

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you're not interested in interviewing for a role that isn't currently open, we kindly ask that you wait until an active position aligns with your career goals.

We're always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn't currently open, we're planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you'll have the opportunity to start a conversation with us about your expertise and learn more about Remote's vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It's also a chance to explore how your career goals might fit into Remote's exciting journey of global growth. We'll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and help customers understand how to maximise Remote's full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee.

This is an exciting time to join Remote and make a personal difference in the global employment space as an Account Executive, joining our Sales Team. This is a pure hunting role as an Account Executive, driving net new business for Remote.

What you bring
  • Excellent verbal and written communication skills (English)
  • High level of integrity and work ethic
  • Self-motivated and self-directed; able to work independently and as an active member of the team
  • Efficient in multitasking, prioritization, and time management
  • In-depth understanding of company services and its position in the industry
  • In-depth knowledge of sales processes
  • Demonstrated ability to initiate and convert prospects, close deals and achieve sales quotas
  • Success in qualifying opportunities involving multiple key decision makers
  • Strong problem identification and objections resolution skills
  • Ability to confidently make cold calls to build pipelines
  • Ability to build trust with a client and work as an advisor
  • Capable of forecasting sales to achieve targets on a monthly basis
  • Experience with customer relationship management (CRM) tools
  • Strong customer service skills
  • Experience in the HR industry a plus
  • It's not required to have experience working remotely, but considered a plus
  • Demonstrates strong automation and AI capabilities and AI fluency.
Key Responsibilities 
  • Create 'Land' opportunity deals that include detailed notes with accurate close dates
  • Maintain a clean and current pipeline of volume based, high velocity opportunities
  • Efficiently present and deliver all information to potential clients
  • Proactively answer potential client questions and follow-up call questions in a prompt manner
  • Internal collaboration and communication with key departments that support client process, experience and support
  • Close sales deals efficiently while kindly guiding clients through process
  • Meet and exceed sales quota based on role level and manage the entire sales cycle
  • Identify new opportunities and manage the entire sales cycle from prospecting to close
  • Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs.
  • Self-generates leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events.
Practicals
  • You'll report to: Manager, Sales
  • Team: Sales 
  • Location: US or Canada 
Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The On-Target Earnings for this position is between $149,300 to $251,950 USD. The base salary is 50% Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process
  1. Interview with recruiter
  2. Interview with Hiring Manager
  3. Feedback