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Remote Helpdesk Support Jobs in Oregon (NOW HIRING)

Lively

Member Support Associate

OR · Remote

$17.50 - $24/hr

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come ... About the Role Does helping others energize you? We're looking for curious and excited Member ...

Agfa

Customer Support Analyst, Tier 1

OR · Remote

... help healthcare providers achieve their clinical, operational and business strategies. The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services.

AGFA

Customer Support Analyst, Tier 1

OR · On-site +1

... help healthcare providers achieve their clinical, operational and business strategies. The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services.

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Trimble

SQL Support Specialist

Lake Oswego, OR · On-site +1

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Experience using remote desktop takeover tools like Bomgar, Zoom, or WebEx for technical support.

ForgeFit

Remote Inside Sales Representative

Gresham, OR · On-site +1

We're not just another distributor, we're a trusted partner in helping fitness facilities grow ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

InsuraTec

TeleSales Representative -Remote

Eugene, OR · Remote

As a TeleSales Representative, you'll play an important role in helping clients secure their ... Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ...

Veriff

Senior Technical Support Engineer

OR · On-site +1

$114K - $145K/yr

If you're naturally a helper, enjoy assisting people with technical issues, and can explain ... Remote within USA but preferable to be in Salt Lake City, Utah Salary range: $114,000 - $145,000 ...

InsuraTec

TeleSales Representative -Remote

Bend, OR · Remote

As a TeleSales Representative, you'll play an important role in helping clients secure their ... Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ...

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Showing results 1-20

All JobsRemote Helpdesk Support JobsRemote Helpdesk Support Jobs in Oregon

Remote Helpdesk Support information

See Oregon salary details

$13

$24

$35

How much do remote helpdesk support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote helpdesk support in Oregon is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.45 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges Remote Helpdesk Support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk support roles. Helpdesk support specialists are still needed for complex issues, customer interaction, and problem-solving that require human judgment and communication skills. Professionals in this field often work alongside AI tools to improve efficiency and service quality.

What is a Remote Helpdesk Support specialist?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

How to make 1000 a week remote?

A remote helpdesk support professional can earn $1,000 a week by working full-time hours, typically 40 hours, and gaining experience or certifications such as CompTIA A+ or HDI support certifications. Increasing income may involve taking on higher-paying contracts, specializing in in-demand skills like network troubleshooting, or working for companies that offer premium support services.

How can I make 2000 a week working from home?

A remote helpdesk support role can pay around $2000 per week if you work full-time, often requiring strong customer service skills, technical knowledge, and certifications like CompTIA A+ or HDI support certifications. Increasing earnings may involve taking on multiple clients, working overtime, or gaining specialized skills to command higher rates. Building a reputation for reliability and efficiency can also lead to higher-paying opportunities in remote support.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk Support, and why are they important?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

Is it possible to get a remote help desk job?

Yes, remote helpdesk support jobs are widely available and often require technical skills, customer service abilities, and familiarity with remote communication tools. Many companies hire remote helpdesk agents to provide technical assistance from home, sometimes requiring certifications like CompTIA A+ or ITIL. These roles typically involve troubleshooting, remote desktop access, and supporting users across various locations.
What are the most commonly searched types of Helpdesk Support jobs in Oregon? The most popular types of Helpdesk Support jobs in Oregon are:
What are popular job titles related to Remote Helpdesk Support jobs in Oregon? For Remote Helpdesk Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk Support jobs in Oregon look for? The top searched job categories for Remote Helpdesk Support jobs in Oregon are:
Remote Helpdesk Support jobs near you
Infographic showing various Remote Helpdesk Support job openings in Oregon as of June 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $50,912 per year, or $24.5 per hour.

Client Support Specialist - Greater Portland, OR Area (REMOTE)

Fidelity Investments

Portland, OR • On-site, Remote

$19 - $25.75/hr

Full-time

Posted 12 days ago

Key responsibilities

  • Engage with customers via inbound calls, responding to inquiries and processing transactions including options, equities, mutual funds, and fixed income trades.

  • Deliver efficient and responsive resolution for various client situations by managing cases, researching issues, and communicating solutions to clients.

  • Uncover opportunities to enhance client financial success and partner with the Financial Consultant to discuss relevant products and services.

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

16th of 146 rated financial services

Job description


To be eligible for consideration of this role, your primary residence must be
located within a 90 mile radius at the time of application from the approved branch sites listed below:
Portland, Vancouver, Beaverton, Tigard
As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.
The Team
While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.
The Expertise You Have
  • Series 7 required
  • Series 63 or ability to obtain within 90 days
  • 2-3 years of previous financial services experience

The Skills You Bring
  • Broad based knowledge and understanding of general financial planning concepts
  • Proven customer service, client support and problem resolution skills
  • Strong verbal and written communication skills
  • Ability to effectively influence others
  • Robust time management and organizational skills

The Value You Deliver
  • Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests
  • Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client
  • Uncover opportunities and identify products and services that will enhance the client's financial success and partner with the Financial Consultant to further discuss with the client
  • Collaborate with internal business partners to research and resolve complex client requests
  • Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Category:
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

Pay

Benefits

Hours and flexibility

Workplace

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