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Remote Helpdesk Support Jobs in Oregon (NOW HIRING)

... help current and future customers solve the world's toughest problems. The NV5 family brings ... Troubleshoot and install sensor systems with support. * Comply with all policies and procedures ...

You'll be one of the members of our technical support team, helping define the playbook and set the ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...

The ideal candidate has prior experience in a help desk or technical support role and is confident ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

The ideal candidate has prior experience in a help desk or technical support role and is confident ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

The ideal candidate has prior experience in a help desk or technical support role and is confident ... Ability to work independently in a structured, remote environment Physical Demands This is a fully ...

Manage incoming help requests from end users through a variety of avenuessuch as:telephone, email ... Experience withsupporting systems remotely by connecting to various system types via Remote Desktop ...

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Remote Helpdesk Support information

See Oregon salary details

$13

$24

$35

How much do remote helpdesk support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote helpdesk support in Oregon is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.45 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.
What are the most commonly searched types of Helpdesk Support jobs in Oregon? The most popular types of Helpdesk Support jobs in Oregon are:
What are popular job titles related to Remote Helpdesk Support jobs in Oregon? For Remote Helpdesk Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk Support jobs in Oregon look for? The top searched job categories for Remote Helpdesk Support jobs in Oregon are:
Infographic showing various Remote Helpdesk Support job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,912 per year, or $24.5 per hour.

Remote Sensing Technician

NV5

Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago


NV5 rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

137th of 443 rated engineering


Job description

Overview

The Remote Sensing Technician (RST) acquires airborne and Geodetic ground survey data.  The RST is a field based position that collects aerial survey data with topo and bathymetric LIDAR as well as thermal, hyperspectral, and multispectral imagery sensor systems throughout North America.  Alternatively, the RST will be collecting ground data using GNSS survey tools, water monitoring tools, thermal loggers, spherical camera, and mobile LIDAR mapping systems. In the aerial application the RST's work closely in a collaborative team environment with a captain in small aircraft/helicopters while flying acquisition missions.  When collecting control on the ground, the RST will work in a solo environment in remote locations.  Examples of collection areas would be urban roads, deep forest, mountainous, agriculture, and riverine environments. RST's configure and monitor sensor systems, track acquisition progress, download/process/ship geospatial datasets to production offices.   

Work Environment:

  • This position reports to the Acquisition Aanagement Team with primary hangar and survey locations in Oregon, Wisconsin, and Virginia. This position will function as a remote position but the employee is responsible for transportation to a medium or large hub primary commercial airport at which point company provides onward travel to and from work locations throughout North America.
  • This position is included in the company's hearing conservation program.

NV5 is a global technology solutions and consulting services company with a workforce of over 4,500 professionals in more than 100 offices worldwide.  NV5's continued growth has been spurred through strategic investments in firms with unique capabilities to help current and future customers solve the world's toughest problems.  The NV5 family brings together talent across a wide range of markets and fields, including Professional Engineers, Professional Land Surveyors, Architects, Photogrammetrists, GIS Professionals, Software Developers, IT, Project Management Professionals, and more.

At NV5 Geospatial, we are a collaboration of intelligent, innovative thinkers who care for each other, our communities, and the environment.  We value both heart and head, the diversity of our people, and their experiences because that is how we continue to grow as leaders in our industry and expand our individual and collective potential.

Responsibilities
  • Acquire airborne data using LiDAR and imagery sensor systems.
  • Work closely with pilots/survey crews in small aircraft/helicopters/vehicles while acquiring geospatial data.
  • Collect, download, and ship gathered geospatial data daily after acquisition.
  • Complete extensive field documentation.
  • Extensive travel by automobile and aircraft.
  • Work rotations targeting 16 days on, followed by 12 days off.
  • Ensure safe and secure use of company vehicles, equipment, and instrumentation.
  • Troubleshoot and install sensor systems with support.
  • Comply with all policies and procedures developed for safety and operations in dynamic environment. 
Qualifications

Knowledge, Skills, and Abilities 

  • Interest in GIS and remote sensing
  • Understanding of geospatial and aerial survey concepts
  • Understanding of GNSS survey methods
  • Effective technical writing and communication
  • Proficient and experienced in utilization of cloud-based technology
  • Capable of independent decision making and problem-solving
  • Comfortable flying in small aircraft for extensive periods of time across North America 

Minimum Qualifications 

  • A valid driver's license
  • Field experience
  • Experience with GNSS survey practices and instrumentation
  • Experience with databases and spreadsheets
  • Ability to lift 50+ pounds 

Preferred Qualifications 

  • 4-year degree from a physical/ biological/environmental science, engineering program or related field
  • Aviation Background
  • Ground Survey Background
  • Current CPR and basic First Aid 

Employment is contingent upon successful completion of a background check and drug screening.

NV5 offers competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.

NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. NV5 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

#LI-Remote

Employment Type: OTHER

What NV5 employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


NV5 logo

About NV5

Sourced by ZipRecruiter

NV5 is a renowned company based in Los Angeles, CA, US, that operates in the architecture, engineering, and consulting industry. Officially established in 2009, this company provides technical engineering and consulting solutions that cater to public and private sectors globally. The firm is adept in a wide range of services, including infrastructure, energy, construction, program management, and environmental services. As part of its mission, NV5 seeks to deliver solutions that enhance communities and safeguard the environment meticulously.

Industry

Civil engineering construction

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US