ZipRecruiter

Log In

2

Remote Email Chat Support Jobs in Decatur, GA (NOW HIRING)

Float Health

Intake Specialist

Atlanta, GA · Remote

Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ... This is a fully remote position based in the US. Employment Type: This is a full time position ...

Float Health

Intake Specialist

Atlanta, GA · On-site +1

$48K - $50K/yr

Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound * Work cross ... This is a fully remote position based in the US. Employment Type: This is a full time position ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

You'll collaborate with the development team to improve our products, deliver remote support via Helpdesk and email, and document actions in HubSpot CRM. Additionally, you'll create support materials ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

You'll collaborate with the development team to improve our products, deliver remote support via Helpdesk and email, and document actions in HubSpot CRM. Additionally, you'll create support materials ...

next page

Showing results 1-20

People also search for

All JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Decatur, GA

Remote Email Chat Support information

See Decatur, GA salary details

$14

$25

$43

How much do remote email chat support jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote email chat support in Decatur, GA is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.69 per hour, depending on experience, location, and employer.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.
More about Remote Email Chat Support jobs
What are popular job titles related to Remote Email Chat Support jobs in Decatur, GA? For Remote Email Chat Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Decatur, GA look for? The top searched job categories for Remote Email Chat Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Email Chat Support jobs? Cities near Decatur, GA with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Decatur, GA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,897 per year, or $25.4 per hour.

Make an Impact From Home: Work-from-Home Donation Agents Needed!

A-Nu Virtual Solutions LLC

Riverdale, GA • On-site, Remote

$12 - $15/hr

Full-time

Posted 13 days ago

Job description

Job Description
ANU Virtual Solution seeks technically proficient and reliable remote specialists to manage secure donor transactions and customer relations for our non-profit clientele. If you are detail-oriented, comfortable navigating software systems, and meet stringent technical requirements, this role offers a structured path to top pay.
What We Offer:
Competitive Pay: Earn $12 - $15 per hour for select client projects.
Unmatched Variety: Engage with a vast list of well-known companies that truly value exceptional customer service. Boredom is not an option!
True Work Flexibility: Enjoy the benefits of remote work and the freedom to set your own hours to fit your life.
Impact: Be the helpful voice customers need across various industries.
Your Role:
Provide excellent customer assistance via phone, email, or chat for our diverse client base.
Resolve inquiries, troubleshoot issues, and provide accurate information.
Maintain a high level of professionalism and empathy in every interaction.
Apply Now If You Are:
We are seeking serious applicants ready to commit to the process. If you are dedicated, eager to contribute, and ready to embrace a flexible, work-from-home career, apply now!
https://zfrmz.com/N8ad3t7GhByRapes1puU

Apply