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Microsoft Customer Support Jobs in Decatur, GA (NOW HIRING)

RSM

Microsoft Customer Engagement Manager

Atlanta, GA · On-site

... support the firm's growth strategies and business processes. This position is responsible for ... Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft ...

Alphabe Insight

Customer Support Specialist

Atlanta, GA

$60K - $67K/yr

Customer Support Specialist At Hype Tier, we are committed to elevating business performance ... Proficiency with CRM tools and Microsoft Office Suite * Problem-solving mindset with attention to ...

Coserve

Customer Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

Customer Support Specialist Headquartered in Atlanta, Ga., Our Customer bridges healthcare ... • Familiarity with Microsoft Office Suite is a plus All your information will be kept ...

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All JobsMicrosoft Customer Support JobsMicrosoft Customer Support Jobs in Decatur, GA

Microsoft Customer Support information

See Decatur, GA salary details

$10

$22

$55

How much do microsoft customer support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for microsoft customer support in Decatur, GA is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $25.82 per hour, depending on experience, location, and employer.

How difficult is it to get hired at Microsoft?

Getting hired as a Microsoft Customer Support representative can be competitive, often requiring relevant technical skills, customer service experience, and familiarity with Microsoft products. The hiring process typically involves multiple interview rounds, technical assessments, and demonstrating strong communication skills.

How much does Microsoft pay hourly?

Microsoft Customer Support representatives typically earn between $15 and $25 per hour, depending on experience, location, and specific role. Entry-level positions may start at the lower end, while experienced agents or those with specialized skills can earn higher wages. The role often involves customer service skills and familiarity with Microsoft products and tools.

What are the key skills and qualifications needed to thrive in the Microsoft Customer Support position, and why are they important?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What skills are needed for Microsoft customer service?

Microsoft customer support representatives need strong communication and problem-solving skills, technical knowledge of Microsoft products, and the ability to troubleshoot issues effectively. Familiarity with customer service tools, patience, and the ability to work in a team environment are also important for success in this role.

What does a typical day look like for someone in a Microsoft Customer Support role?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support job?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

Can I work from home for Microsoft?

Microsoft Customer Support roles often offer remote work options, especially for positions that involve troubleshooting and customer service. However, availability depends on the specific role, team, and location, and some positions may require on-site presence or hybrid arrangements. Candidates should review the job listing for remote work policies and requirements.
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What cities near Decatur, GA are hiring for Microsoft Customer Support jobs? Cities near Decatur, GA with the most Microsoft Customer Support job openings:
Microsoft Customer Support jobs near you

Entry Level Microsoft CRM Developer

Hadronts

Atlanta, GA

Full-time

Posted 25 days ago

Job description

Company Description

Hadronts put great efforts to make technology smoothly integrate with your business so your business can grow. As your technology partner we utilize our rich experience and expertise in the Industry of Information Technology, Aerospace Defense, Logistics, Testing, Telecommunications, Media & Entertainment such as Business Process, Software development, Cloud deployment, Consultant services.when your business see growth, we will grow with you, therefore, we will work hand in hand with you to support your mission.

Job Description

Microsoft CRM Developer

Key Role:

Support the client with Microsoft Dynamics CRM development and integration in a large enterprise organization. Provide C# and .NET development for plug-ins and custom workflow activities. Interface directly with all levels within the client organization and leverage communication expertise.

Qualifications

Basic Qualifications:

  • 0-2 years of experience with developing using the Microsoft .NET Framework, including C# and VB.NET languages.
  • Knowledge with implementing xRM solutions on the Microsoft Dynamics CRM platform.
  • 1+ years of experience with developing on the Microsoft Dynamics CRM 2013 or 2015 platform.
  • Knowledge in developing with JavaScript for Microsoft CRM form development and managing and administering Microsoft SQL Server 2012 and higher.
  • Knowledge  with developing reports with Microsoft SQL Server Reporting Services and installing and configuring Microsoft Dynamics CRM 2013 and 2015.
  • Knowledge  with the Agile development process.
  • Knowledge in integrating Microsoft CRM with Microsoft SharePoint.
Additional Information

  • BA or BS degree

We Offer

  • Excellent Salary package.
  • Hike for every 3 months.
Contact: Mr Daniel
+1 (302) 268-6480

Apply