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Microsoft Customer Support Jobs in Decatur, GA (NOW HIRING)

Client Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

... Microsoft Office and customer support software - Experience working with CRM systems is a plus - Passion for providing exceptional customer service - Ability to work independently and as part of a ...

Client Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

Answers customer calls and emails in an appropriate and timely manner and document accordingly in ... Language Skills English Computer Skills Microsoft Office Suite Perks * Paid Training * Contribute ...

Client Support Specialist

Atlanta, GA · On-site

$45K - $48K/yr

Osaic Careers Customer Service Opportunity in Financial Services Client Support Representative ... Proficient with Windows Microsoft Excel, Word, Outlook and Internet * Ability to verbally ...

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Microsoft Customer Support information

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How much do microsoft customer support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for microsoft customer support in Decatur, GA is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $25.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Microsoft Customer Support position, and why are they important?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a typical day look like for someone in a Microsoft Customer Support role?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support job?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What are popular job titles related to Microsoft Customer Support jobs in Decatur, GA? For Microsoft Customer Support jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Microsoft Customer Support jobs? Cities near Decatur, GA with the most Microsoft Customer Support job openings:
Infographic showing various Microsoft Customer Support job openings in Decatur, GA as of July 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,055 per year, or $22.6 per hour.
Administrative Assistant, EP Customer Support

Administrative Assistant, EP Customer Support

Siemens

Peachtree Corners, GA • On-site

$52K - $90K/yr

Full-time

Posted 4 days ago


Siemens rating

7.7

Company rating: 7.7 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

191st of 359 rated engineering


Job description

Position Title: Administrative Assistant, EP Customer Support
Location: Peachtree Corners, GA (Hybrid)
Are you looking for a company that empowers talent?
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation!
From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow.
We truly have an inclusive and diverse team culture where you can be yourself. Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive.
Create a better tomorrow with us!
The Administrative Assistant will contribute to the organization's success by supporting all employee levels with tasks ranging from onboard support to system troubleshooting to meeting coordination. The successful candidate will primarily support the Siemens Smart Infrastructure Electrical Products Customer Support team, made up of ~140 personnel, but may support other Electrical Products organizations, as well. The Customer Support team members are primarily based in Peachtree Corners, GA, though some personnel reside elsewhere and will require remote support.
You will make an impact with the following responsibilities:
  • Completes assigned day-to-day tasks of different kinds for all levels of the Customer Support organization, from the Director to individual contributor.
  • Schedules, appointments and meetings and writes respective minutes and protocols.
  • Coordinates and establishes travel arrangements and reconciles of travel and expense
  • Plans and executions for meeting arrangements, including booking of rooms, ordering meals, purchasing supplies, etc.
  • Monitors information flow, including maintaining paper and electronic files.
  • Prepares presentations and reports upon request.
  • Provides onboarding support for new employees, including the ordering and setting up of laptops and associated technology as well as making appropriate introductions alongside the respective people's
  • Assists in integration of new office technologies and systems as appropriate.
  • May be asked to contribute to daily operational tasks of the Customer Support team
  • When This could include updating customer sales orders or running reports in SAP.

You'll win us over by having the following qualifications:
Basic Qualifications:
  • High School Diploma or GED.
  • 3 plus years of experience as an administrative assistant.
  • Purchasing office materials and other needs for the organization and keeping expense reports and other financial records clean and up to date.
  • Demonstrated ability with Microsoft Office 365 suite, primarily Outlook, PowerPoint, Word, Excel, OneNote, OneDrive, Teams, SharePoint and CoPilot.
  • Must be eligible to work in the US with no sponsorship now or in the future.

Preferred Qualifications:
  • Solid professional judgment and problem-solving competencies.
  • Ability to multi-task and handle a high volume of work accurately and effectively.
  • Demonstrated ability to communicate effectively with internal stakeholders of various professional levels and responsibilities.
  • Strong interpersonal skills, demonstrating an ability to connect with people, and gain trust.
  • Discretion in the sharing of information only when appropriate.
  • Passion and aptitude for providing a wide range of support services including first-level technical (computer hardware and software) support as well as personnel support(directing team members to appropriate internal resources).
  • Demonstrated ability with SAP and data analytics.
  • Understanding of the Siemens organization and key stakeholders.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Benefits and Perks:
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $52,836 - $90,576. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Create a better #TomorrowWithUs
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.
Our Commitment to Equity and Inclusion in our Diverse Global Workforce:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
#Hybrid #LI-AB1 #transformtheeverydaywithus #siemens #administrativeassistant #electricalproducts
You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $52,836 - $90,576 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

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