ZipRecruiter

Log In

1

Customer Service Specialist Jobs in Decatur, GA (NOW HIRING)

Nexxaworks

Customer Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

As a Customer Service Specialist, you will be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have ...

Alphabe Insight Inc

Customer Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

As a Customer Service Specialist, you will be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to exceed customers' expectations and resolve their needs. Answering incoming calls from external and ...

PGA TOUR Superstore

Customer Service Specialist

Roswell, GA

$15.75 - $20.75/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to exceed customers' expectations and resolve their needs. Answering incoming calls from external and ...

West Shore Home

Customer Service Specialist

Atlanta, GA · On-site

$20 - $22/hr

Customer Service Specialist Location: Buford, GA (ONSITE) Schedule: Monday through Friday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing ...

West Shore Home

Customer Service Specialist

Atlanta, GA

$20 - $22/hr

Customer Service Specialist Location: Buford, GA (ONSITE) Schedule: Monday through Friday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing ...

Sherwin-Williams

Customer Service Specialist

Conyers, GA · On-site

$17.50/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Customer Service Specialist

Conyers, GA

$15 - $19.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

East Usa

Customer Service Specialist

Atlanta, GA · On-site

$49K - $59K/yr

As a Customer Service Specialist, you will be on the front lines supporting and engaging a passionate community of clients. Responsible for a portfolio of client accounts, Customer Service Specialist ...

East USA

Customer Service Specialist

Atlanta, GA

$49K - $59K/yr

As a Customer Service Specialist, you will be on the front lines supporting and engaging a passionate community of clients. Responsible for a portfolio of client accounts, Customer Service Specialist ...

Ameris Bank

Customer Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

The Customer Service Specialist I handles service needs while demonstrating the Ameris Vision, Purpose, Expectations and Values. Performs other projects and duties as assigned. Essential Functions ...

Ameris Bank

Customer Service Specialist

Atlanta, GA

$16.25 - $21.75/hr

The Customer Service Specialist I handles service needs while demonstrating the Ameris Vision, Purpose, Expectations and Values. Performs other projects and duties as assigned. Essential Functions ...

Amerisbank

Customer Service Specialist

Atlanta, GA

$16.25 - $21.75/hr

The Customer Service Specialist I handles service needs while demonstrating the Ameris Vision, Purpose, Expectations and Values. Performs other projects and duties as assigned. Essential Functions ...

KnitWell Group

Customer Service Specialist

Conyers, GA

$15 - $19.75/hr

About the role As a Customer Specialist, you provide customers with exceptional shopping ... Share your knowledge of our products and services with customers to outfit and inspire them.

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · Remote

$16.25 - $21.75/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

next page

Showing results 1-20

All JobsCustomer Service Specialist JobsCustomer Service Specialist Jobs in Decatur, GA

Customer Service Specialist information

See Decatur, GA salary details

$11

$19

$28

How much do customer service specialist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for customer service specialist in Decatur, GA is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.11 per hour, depending on experience, location, and employer.

What does a customer service specialist do?

A customer service specialist assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer management tools to document interactions and ensure customer satisfaction.

What are some common challenges faced by Customer Service Specialists and how are they typically addressed?

Customer Service Specialists often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues efficiently. To address these challenges, companies provide ongoing training in conflict resolution, product knowledge, and stress management. Team support is also crucial—specialists regularly collaborate with supervisors and other departments to find quick solutions and share best practices. Maintaining a positive attitude and leveraging available resources helps specialists provide excellent service, even in high-pressure situations.

Is a Customer Service Specialist job stressful?

A Customer Service Specialist role can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. Success in the role often requires strong communication skills, patience, and the ability to work under pressure, especially in fast-paced environments or during peak times.

How can I make 2000 a week working from home?

A Customer Service Specialist can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing skills in communication, using CRM tools, and pursuing certifications to qualify for higher-paying roles or bonuses.

What are the key skills and qualifications needed to thrive as a Customer Service Specialist, and why are they important?

To thrive as a Customer Service Specialist, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and live chat platforms is typically required. Patience, active listening, and a positive attitude help you stand out when handling challenging customer interactions. These skills and qualities are vital for ensuring customer satisfaction, loyalty, and efficient resolution of issues.

What jobs pay 4000 a week without a degree?

Customer Service Specialist roles typically do not pay $4,000 per week without significant experience or advanced skills. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or specialized trades like certain construction or technical roles, which may require certifications or on-the-job training. These roles often involve commission, bonuses, or performance-based pay structures.

What are Customer Service Specialists?

Customer Service Specialists are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by handling complaints, answering questions, and processing orders or returns. Customer Service Specialists often serve as the primary point of contact between a business and its customers, playing a key role in building and maintaining positive relationships.

What is the difference between Customer Service Specialist vs Customer Support Representative?

AspectCustomer Service SpecialistCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, corporate offices, online supportCall centers, technical support, retail, online platforms
Employer & Industry UsageRetail, telecommunications, banking, healthcareTechnology, software, retail, telecom
Common Search & Comparison IntentCustomer Service Specialist vs Customer Support Representative

Both roles focus on assisting customers, but Customer Service Specialists often handle broader customer relations and inquiries, while Customer Support Representatives typically provide technical or product-specific support. The roles overlap in work environment and required credentials, making them closely related in customer-facing industries.

What Is a Customer Service Specialist?

A customer service specialist, or customer service representative, provides support and information to new and existing customers. Their duties include providing customer support by answering questions about the company, its product, or its policies. They may also troubleshoot problems, open and close accounts, or assist with billing. While some specialists may interact with customers directly in a retail or office setting, most work exclusively over the phone.

More about Customer Service Specialist jobs
What are popular job titles related to Customer Service Specialist jobs in Decatur, GA? For Customer Service Specialist jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Specialist jobs in Decatur, GA look for? The top searched job categories for Customer Service Specialist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Service Specialist jobs? Cities near Decatur, GA with the most Customer Service Specialist job openings:
Customer Service Specialist jobs near you
Infographic showing various Customer Service Specialist job openings in Decatur, GA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,942 per year, or $19.2 per hour.
Customer service specialist

Customer service specialist

Global Channel Management, Inc.

Norcross, GA

$16 - $21/hr

Full-time

Posted 19 days ago

Job description

Customer Service Specialist needs 1+ years experience

Customer Service Specialist requires:

  • High school , GED
  • Great communicator
  • Familiarity with electronic communication methods such as email, instant messaging and chat services

Customer Service Specialist duties:

  • Manage customer late lists, moving late jobs through the lab and communicating with customers.
  • Perform other duties within the customer service department or other areas as assigned.
  • Maintain a clean and organized work environment.
  • Observe all company policies, rules, and safety practices.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

FacebookTwitter

View All Global Channel Management Jobs

Apply