1

Customer Service Specialist Jobs in Decatur, GA (NOW HIRING)

Customer Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Customer Service Specialist The Customer Service Specialist is responsible for managing a high volume of inbound and outbound calls, helping customers understand their account status, reviewing ...

Customer Service Specialist

Roswell, GA · On-site

$15.75 - $20.75/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to exceed customers' expectations and resolve their needs. Answering incoming calls from external and ...

Customer Service Specialist

Roswell, GA

$15.75 - $20.75/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to exceed customers' expectations and resolve their needs. Answering incoming calls from external and ...

Customer Service Specialist

Roswell, GA · On-site

$16 - $21.25/hr

Our Customer Service Specialists use creative, 'out of the box' thinking, to do what it takes to exceed customers' expectations and resolve their needs. Answering incoming calls from external and ...

Customer Service Specialist

Atlanta, GA · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Specialist Are you someone who thrives on helping others, staying organized, and solving problems before they happen? Do you enjoy building relationships and being the person ...

Customer Service Specialist

Kennesaw, GA · On-site

$16.50/hr

  • Medical

  • Retirement

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Customer Service Specialist

Kennesaw, GA

$15.75 - $20.75/hr

  • Medical

  • Retirement

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Customer Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

  • Medical

  • Retirement

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Customer Service Specialist

Kennesaw, GA · On-site

$15.75 - $20.75/hr

  • Medical

  • Retirement

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Customer Service Specialist

Atlanta, GA · On-site

$49K - $59K/yr

  • Dental

  • Retirement

As a Customer Service Specialist, you will be on the front lines supporting and engaging a passionate community of clients. Responsible for a portfolio of client accounts, Customer Service Specialist ...

Customer Service Specialist

Atlanta, GA

$49K - $59K/yr

  • Dental

  • Retirement

As a Customer Service Specialist, you will be on the front lines supporting and engaging a passionate community of clients. Responsible for a portfolio of client accounts, Customer Service Specialist ...

Customer Service Specialist

Conyers, GA · On-site

$15 - $19.75/hr

Customer Service Specialist Location: Conyers, GA (Onsite) Position Type: Contract Interview Mode: In-person Key Responsibilities * Respond to and resolve customer inquiries regarding DDS Online ...

Customer Service Specialist

Norcross, GA · On-site

$16 - $21.25/hr

Customer Service Specialist Brand: Essilor and Subsidiaries Location: Norcross, GA, US, 30093 Position: Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've ...

Customer Service Specialist

Atlanta, GA

$16.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Specialist I handles service needs while demonstrating the Ameris Vision, Purpose, Expectations and Values. Performs other projects and duties as assigned. Essential Functions ...

next page

Showing results 1-20

Customer Service Specialist information

See Decatur, GA salary details

$11

$19

$28

How much do customer service specialist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service specialist in Decatur, GA is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by customer service specialists and how are they typically addressed?

Customer Service Specialists often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues efficiently. To address these challenges, companies provide ongoing training in conflict resolution, product knowledge, and stress management. Team support is also crucial—specialists regularly collaborate with supervisors and other departments to find quick solutions and share best practices. Maintaining a positive attitude and leveraging available resources helps specialists provide excellent service, even in high-pressure situations.

What is the difference between Customer Service Specialist vs Customer Support Representative?

AspectCustomer Service SpecialistCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, corporate offices, online supportCall centers, technical support, retail, online platforms
Employer & Industry UsageRetail, telecommunications, banking, healthcareTechnology, software, retail, telecom
Common Search & Comparison IntentCustomer Service Specialist vs Customer Support Representative

Both roles focus on assisting customers, but Customer Service Specialists often handle broader customer relations and inquiries, while Customer Support Representatives typically provide technical or product-specific support. The roles overlap in work environment and required credentials, making them closely related in customer-facing industries.

What does a customer service specialist do?

A customer service specialist assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to document interactions and ensure customer satisfaction.

What are the most commonly searched types of Customer Service Specialist jobs in Decatur, GA?

The most popular types of Customer Service Specialist jobs in Decatur, GA are:

What are popular job titles related to Customer Service Specialist jobs in Decatur, GA?

For Customer Service Specialist jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Specialist jobs in Decatur, GA look for?

The top searched job categories for Customer Service Specialist jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Service Specialist jobs?

Cities near Decatur, GA with the most Customer Service Specialist job openings:

Infographic showing various Customer Service Specialist job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,942 per year, or $19.2 per hour.

Customer service specialist

Global Channel Management

Norcross, GA • On-site

$16 - $21.25/hr

Other

Re-posted 9 days ago


Job description

Customer Service Specialist

Norcross, GA, United States

$ 17.00 - 18.00 (US Dollar)

Customer Service Specialist needs 1+ years experience

Customer Service Specialist requires:

  • High school, GED
  • Great communicator
  • Familiarity with electronic communication methods such as email, instant messaging and chat services

Customer Service Specialist duties:

  • Manage customer late lists, moving late jobs through the lab and communicating with customers.
  • Perform other duties within the customer service department or other areas as assigned.
  • Maintain a clean and organized work environment.
  • Observe all company policies, rules, and safety practices.

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media