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Latam Customer Service Jobs in Decatur, GA (NOW HIRING)

Sovos Compliance

Senior Conversation Designer

Atlanta, GA · On-site

$90K - $120K/yr

... Sovos customers across chat, portal, and self-service channels. Working inside low/no-code AI ... Fluent English communicator, able to operate across US, LATAM, and EMEA time zones * Due to client ...

Reply

SAP PP/Manufacturing Consultant

Atlanta, GA · On-site

Responsibilities Act as a business consultant to help customers achieve their objectives ... Reply services include Consulting, System Integration and Digital Services. www.reply.com Reply is ...

Worldpay

Strategy Manager

Atlanta, GA · On-site

... led customers including Technology (AI, SaaS, productivity, advertising), Media (streaming ... NORAM, EMEA, APAC and LATAM. * Develop Global Payments value proposition to win in each sub ...

Worldpay

Strategy Manager

Atlanta, GA · On-site +1

... led customers including Technology (AI, SaaS, productivity, advertising), Media (streaming ... NORAM, EMEA, APAC and LATAM. * Develop Global Payments value proposition to win in each sub ...

Reply

SAP PP/Manufacturing Consultant

Atlanta, GA

Responsibilities • Act as a business consultant to help customers achieve their objectives ... Reply services include Consulting, System Integration and Digital Services. www.reply.com Reply is ...

Reply

Sr. SAP FICO Consultant

Atlanta, GA

$60.50 - $82.75/hr

Act as a business consultant to help customers achieve their objectives understanding the ... Reply services include Consulting, System Integration and Digital Services. www.reply.com Reply is ...

Reply

Sr. SAP SD/LE Consultant

Atlanta, GA · On-site

$60.50 - $82.75/hr

Act as a business consultant to help customers achieve their objectives understanding the ... Reply services include Consulting, System Integration and Digital Services. www.reply.com Reply is ...

Reply

Sr. SAP QM Consultant

Atlanta, GA

$60.50 - $82.75/hr

Act as a business consultant to help customers achieve their objectives, understanding the ... Reply services include Consulting, System Integration and Digital Services. Reply is an equal ...

Reply

SAP MM/Purchasing Consultant

Atlanta, GA

$60.50 - $82.75/hr

Act as a business consultant to help customers achieve their objectives understanding the ... Reply services include Consulting, System Integration and Digital Services. www.reply.com Reply is ...

The Planet Group

Senior Recruiter

Atlanta, GA · On-site

$60K - $70K/yr

We'rea global professional services firm delivering strategic staffing and advisory solutions ... Utilize applicant tracking systems (ATS) and CRM tools to track candidate interactions, manage ...

Verifone

Benefits Manager for Americas

Atlanta, GA · On-site

We strive for excellence in our products and services, and are obsessed with customer happiness ... Familiarity with Canadian and/or LATAM benefit landscapes is a plus! Key Responsibilities US ...

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Showing results 1-20

All JobsLatam Customer Service JobsLatam Customer Service Jobs in Decatur, GA

Latam Customer Service information

See Decatur, GA salary details

$12

$19

$27

How much do latam customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for latam customer service in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Latam Customer Service vs Latam Customer Support?

AspectLatam Customer ServiceLatam Customer Support
Primary RoleHandling customer inquiries, resolving issues, providing informationAssisting customers with technical problems, troubleshooting, product guidance
Skills & CertificationsCommunication skills, customer service experience, language proficiencyTechnical knowledge, problem-solving skills, technical certifications
Work EnvironmentCall centers, online chat, email supportTechnical support centers, remote troubleshooting platforms
Industry UsageCustomer service departments across airlines, travel agenciesTechnical support teams within airline IT or maintenance divisions

Latam Customer Service focuses on general customer interactions, addressing inquiries and resolving issues related to bookings or services. Latam Customer Support often involves technical troubleshooting and specialized assistance. While both roles require strong communication skills, Customer Support may demand technical knowledge. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Does LATAM customer service speak English?

LATAM Customer Service representatives often speak English to assist international passengers, especially in roles involving global communication. Fluency in English is typically required or preferred, and language skills are usually assessed during the hiring process. Being bilingual can improve job performance and customer satisfaction.

What are the highest paid customer service jobs?

High-paying customer service roles include positions such as customer service managers, technical support managers, and client relations directors, often requiring advanced skills, leadership experience, and industry-specific knowledge. These roles typically offer higher salaries due to increased responsibilities and specialized expertise, especially in sectors like technology, finance, and healthcare.

What is a LATAM Customer Service representative?

A LATAM Customer Service representative is a professional who assists customers in Latin America (LATAM) with inquiries, issues, and support related to a company’s products or services. They typically communicate in Spanish or Portuguese, and are familiar with the region’s cultural and business practices. Their main responsibilities include resolving customer concerns, providing product information, and ensuring a positive customer experience.

What is the 3-1-1 rule on Latam Airlines?

The 3-1-1 rule is a security guideline for passengers, including customer service roles, that limits liquids, gels, and aerosols in carry-on luggage to containers of 3.4 ounces (100 milliliters) or less, all placed in a single quart-sized clear plastic bag, with one bag per passenger. This rule helps ensure safety during security screening processes. Customer service agents may assist travelers in understanding and complying with this regulation at airports.

What are the key skills and qualifications needed to thrive as a LATAM Customer Service representative, and why are they important?

To thrive as a LATAM Customer Service representative, fluency in Spanish and/or Portuguese, strong communication skills, and experience in customer support are essential, often complemented by a high school diploma or higher. Familiarity with CRM software like Salesforce or Zendesk and proficiency in digital communication tools are typically required. Outstanding problem-solving abilities, cultural sensitivity, and patience help professionals excel in assisting diverse customers. These skills ensure efficient resolution of customer issues, enhance satisfaction, and help build strong client relationships in the Latin American market.

What countries does LATAM hire in?

LATAM Customer Service roles are typically available in countries where the company has operational centers or customer support facilities, such as several countries in Latin America. Job seekers should check the company's official careers page for specific country openings and requirements, as hiring locations can vary based on business needs and language requirements.

What are the most common challenges faced by Latam Customer Service representatives and how are they addressed?

Latam Customer Service representatives often encounter challenges such as language barriers, cultural differences, and managing high volumes of inquiries across multiple communication channels. To address these, companies typically provide language and cultural sensitivity training, invest in robust CRM software to streamline workflows, and foster a collaborative team environment where agents can share best practices. Additionally, ongoing professional development and regular feedback help representatives continuously improve their customer interaction skills, ensuring a high level of service for clients throughout Latin America.
What are popular job titles related to Latam Customer Service jobs in Decatur, GA? For Latam Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Latam Customer Service jobs in Decatur, GA look for? The top searched job categories for Latam Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Latam Customer Service jobs? Cities near Decatur, GA with the most Latam Customer Service job openings:
Latam Customer Service jobs near you
Director, Sales Engineering - US South East & LATAM

Director, Sales Engineering - US South East & LATAM

Veeam Software

Atlanta, GA

Other

Re-posted 28 days ago

Veeam Software rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

57th of 209 rated software companies

Job description

About the Role: 

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Director, Sales Engineering to drive technical excellence and lead high-performance sales engineering teams, oriented around the Securiti AI portfolio. 

The Director, Sales Engineering, US South East & LATAM will lead Securiti AI's sales engineering organization and drive technical strategy and solution delivery across the region. This senior leader will be responsible for developing and executing technical sales strategies, building and managing high-performing pre-sales engineering teams, and establishing Securiti AI as the leading provider of Data and AI Security, Privacy, and Compliance solutions. 

What You'll Do: 

  • Develop and execute comprehensive technical sales strategies to achieve solution adoption and support revenue targets across US South East & LATAM, working closely with executive leadership to align technical objectives with company vision and growth plans.
  • Build, lead, and mentor a high-performing sales engineering organization, fostering a culture of technical excellence and continuous improvement.
  • Drive enterprise solution cycles from discovery to close, personally engaging with C-level executives and technical stakeholders at major accounts while enabling the team to do the same, leveraging deep understanding of data security, governance, and privacy architectures.
  • Establish and maintain strategic technical relationships with key technology partners, system integrators, and industry influencers to create new opportunities and enhance market presence.
  • Collaborate with Sales, Product, Marketing, and Customer Success teams to ensure alignment on go-to-market strategies, product roadmap, and customer needs, providing valuable market and technical feedback to inform company direction. 

What You'll Bring: 

  • 15+ years of enterprise software or technical sales engineering experience, with at least 8 years in senior pre-sales or technical leadership roles.
  • Proven track record of consistently enabling or supporting revenue targets in enterprise SaaS environments.
  • Extensive experience architecting, presenting, and demonstrating complex technical solutions in security, privacy, compliance, or related fields.
  • Strong understanding of data privacy regulations (GDPR, CCPA, etc.), enterprise security architectures, and technical requirements.
  • Bachelor's degree in computer science, Engineering, or related field required; advanced degree (e.g., MBA or MS) preferred.
  • Previous success supporting sales to Fortune 500 companies in regulated industries (Financial Services, Healthcare, Insurance).
  • Track record of building and maintaining strategic technical partnerships with major consulting firms and system integrators.
  • Technical Vision: Ability to develop and articulate compelling technical strategies that align with company objectives.
  • Team Building: Proven ability to recruit, develop, and retain top sales engineering talent.
  • Executive Presence: Outstanding communication and presentation skills, with the ability to engage effectively at both the C-suite and technical stakeholder level.
  • Business and Technical Acumen: Strong analytical skills, data-driven decision-making, and technical depth.
  • Change Management: Experience leading technical organizations through periods of rapid growth and transformation. 

What Veeam Software employees say

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