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Latam Customer Service Jobs in Decatur, GA (NOW HIRING)

Manager, XDR Sales

Alpharetta, GA · On-site

  • Medical

  • Retirement

  • PTO

... customers' journey. More than 200,000 organizations worldwide trust Barracuda to protect them ... Lead, coach, and develop a team of XDR Specialists across North America and LATAM, driving ...

Sr. SAP QM Consultant

Atlanta, GA · On-site

$100 - $130/hr

Act as a business consultant to help customers achieve their objectives, understanding the ... Reply services include Consulting, System Integration and Digital Services. Reply is an equal ...

SAP MM/Purchasing Consultant

Atlanta, GA · On-site

$60.50 - $82.75/hr

Act as a business consultant to help customers achieve their objectives understanding the ... Reply services include Consulting, System Integration and Digital Services. www.reply.com Reply is ...

Sr. SAP QM Consultant

Atlanta, GA · On-site

$100 - $130/hr

Act as a business consultant to help customers achieve their objectives, understanding the ... Reply services include Consulting, System Integration and Digital Services. Reply is an equal ...

... led customers including Technology (AI, SaaS, productivity, advertising), Media (streaming ... NORAM, EMEA, APAC and LATAM. * Develop Global Payments value proposition to win in each sub ...

... led customers including Technology (AI, SaaS, productivity, advertising), Media (streaming ... NORAM, EMEA, APAC and LATAM. * Develop Global Payments value proposition to win in each sub ...

Sr. SAP QM Consultant

Atlanta, GA

$60.50 - $82.75/hr

Act as a business consultant to help customers achieve their objectives, understanding the ... Reply services include Consulting, System Integration and Digital Services. Reply is an equal ...

Sr. SAP FICO Consultant

Atlanta, GA · On-site

$60.50 - $82.75/hr

Act as a business consultant to help customers achieve their objectives understanding the ... Reply services include Consulting, System Integration and Digital Services. www.reply.com Reply is ...

SAP MM/Purchasing Consultant

Atlanta, GA · On-site

$60.50 - $82.75/hr

Act as a business consultant to help customers achieve their objectives understanding the ... Reply services include Consulting, System Integration and Digital Services. www.reply.com Reply is ...

Showing results 21-40

Latam Customer Service information

See Decatur, GA salary details

$12

$19

$27

How much do latam customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for latam customer service in Decatur, GA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Latam Customer Service vs Latam Customer Support?

AspectLatam Customer ServiceLatam Customer Support
Primary RoleHandling customer inquiries, resolving issues, providing informationAssisting customers with technical problems, troubleshooting, product guidance
Skills & CertificationsCommunication skills, customer service experience, language proficiencyTechnical knowledge, problem-solving skills, technical certifications
Work EnvironmentCall centers, online chat, email supportTechnical support centers, remote troubleshooting platforms
Industry UsageCustomer service departments across airlines, travel agenciesTechnical support teams within airline IT or maintenance divisions

Latam Customer Service focuses on general customer interactions, addressing inquiries and resolving issues related to bookings or services. Latam Customer Support often involves technical troubleshooting and specialized assistance. While both roles require strong communication skills, Customer Support may demand technical knowledge. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What is a Latam Customer Service representative?

A LATAM Customer Service representative is a professional who assists customers in Latin America (LATAM) with inquiries, issues, and support related to a company’s products or services. They typically communicate in Spanish or Portuguese, and are familiar with the region’s cultural and business practices. Their main responsibilities include resolving customer concerns, providing product information, and ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive as a Latam Customer Service representative, and why are they important?

To thrive as a LATAM Customer Service representative, fluency in Spanish and/or Portuguese, strong communication skills, and experience in customer support are essential, often complemented by a high school diploma or higher. Familiarity with CRM software like Salesforce or Zendesk and proficiency in digital communication tools are typically required. Outstanding problem-solving abilities, cultural sensitivity, and patience help professionals excel in assisting diverse customers. These skills ensure efficient resolution of customer issues, enhance satisfaction, and help build strong client relationships in the Latin American market.

What are the most common challenges faced by Latam Customer Service representatives and how are they addressed?

Latam Customer Service representatives often encounter challenges such as language barriers, cultural differences, and managing high volumes of inquiries across multiple communication channels. To address these, companies typically provide language and cultural sensitivity training, invest in robust CRM software to streamline workflows, and foster a collaborative team environment where agents can share best practices. Additionally, ongoing professional development and regular feedback help representatives continuously improve their customer interaction skills, ensuring a high level of service for clients throughout Latin America.

What are popular job titles related to Latam Customer Service jobs in Decatur, GA?

For Latam Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What cities near Decatur, GA are hiring for Latam Customer Service jobs?

Cities near Decatur, GA with the most Latam Customer Service job openings:

Manager, XDR Sales

Barracuda Networks Inc.

Alpharetta, GA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago


Job description

Come Join Our Passionate Team!

At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, applications, and users with innovative solutions that grow and adapt with our customers' journey. More than 200,000 organizations worldwide trust Barracuda to protect them - often in ways they may not even know they are at risk - so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision Yourself at Barracuda!

Barracuda Networks is seeking a highly driven and strategicManager, XDR Salesto lead one of our fastest-growing businesses. This leader will be responsible for driving the overall growth strategy, execution, and performance of Barracuda's Managed XDR portfolio across North America and Latin America.

This role will lead a team of XDR Specialists focused on accelerating pipeline creation, increasing market adoption, expanding MSP and channel engagement, and driving revenue growth across both sell-through and managed service provider motions. This individual will partner closely with Sales, Channel, Marketing, Product Management, Product Marketing, Strategic Alliances, and Enablement teams to scale the Americas XDR business and strengthen Barracuda's position as a leader in managed security services.

This role is ideal for a proven sales leader who combines strong operational discipline, cybersecurity expertise, channel experience, and a passion for building high-performing teams.

What You Will Be Working On

  • Own the Americas XDR business, including bookings, ARR growth, pipeline generation, forecast accuracy, and overall business performance.

  • Lead, coach, and develop a team of XDR Specialists across North America and LATAM, driving accountability, collaboration, and sales excellence.

  • Develop and execute strategic growth plans focused on expanding Barracuda Managed XDR adoption through both sell-through and MSP channels.

  • Partner with Regional Sales Directors, Channel Business Managers, Account Executives, and Renewals teams to drive cross-sell, upsell, and competitive displacement opportunities.

  • Build and strengthen executive-level relationships with strategic partners, distributors, MSPs, and customers to accelerate XDR market penetration.

  • Collaborate with Marketing on demand generation campaigns, events, webinars, sales plays, and partner-facing initiatives that generate pipeline and increase brand awareness.

  • Work closely with Product Management and Product Marketing to provide field feedback, influence roadmap priorities, and support successful product launches.

  • Establish consistent operating rhythms including forecast reviews, pipeline inspections, business reviews, territory planning, and performance management.

  • Monitor market trends, competitive activity, customer requirements, and emerging threats to ensure Barracuda remains well-positioned in the Managed XDR marketplace.

  • Identify innovative approaches to improve specialist productivity, partner engagement, customer acquisition, and business scalability.

  • Foster a high-performance culture focused on customer success, continuous improvement, accountability, and teamwork.

  • Serve as the executive leader for the Americas XDR business, providing strategic recommendations and performance updates to senior leadership.

What You Bring To The Role

  • BA / BS required.

  • 5+ years of cybersecurity, SaaS, managed services, cloud, or security technology sales experience.

  • 3+ years of sales leadership experience managing high-performing regional, specialist, overlay, or channel-focused sales teams.

  • Proven track record of consistently exceeding revenue, pipeline, and business growth objectives.

  • Strong understanding of channel-driven sales models including VARs, MSPs, MSSPs, distributors, and strategic alliances.

  • Experience building and scaling cybersecurity businesses, preferably within Managed Detection & Response (MDR), XDR, SIEM, SOC, Vulnerability Management, Email Security, Endpoint Security, or related markets.

  • Excellent business acumen, forecasting, operational leadership, and executive communication skills.

  • Demonstrated ability to influence cross-functional teams and execute in a highly matrixed organization.

  • Strong analytical skills with the ability to leverage data to make strategic business decisions.

  • Exceptional leadership, coaching, hiring, and talent development experience.

  • Proven ability to operate effectively in a fast-paced, high-growth environment while managing multiple priorities.

Preferred Qualifications

  • Experience leading specialist or overlay sales organizations within a cybersecurity company.

  • Deep understanding of managed security services and security operations center (SOC) offerings.

  • Experience driving MSP-focused go-to-market strategies.

  • Strong knowledge of the cybersecurity competitive landscape and evolving threat environment.

  • MBA or advanced business degree preferred.

What You'll Get From Us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility - there are many opportunities for cross-training and the ability to define your next career step within Barracuda.

  • Equity, in the form of non-qualified options

  • High-quality health benefits

  • Retirement Plan with employer match

  • Career-growth opportunities

  • Flexible Time Off and Paid Time Off benefits

  • Opportunity to lead one of Barracuda's highest-growth strategic businesses

  • Exposure to executive leadership and key strategic initiatives

What you'll get from us:
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility - there are opportunities for cross training and the ability to attain your next career step within Barracuda.
  • Equity, in the form of non-qualifying options
  • High-quality health benefits
  • Retirement Plan with employer match
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits
  • Volunteer opportunities
The anticipated on target earning (OTE) range for this role is $180,000.00 to $230,000.00. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws.
At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates' qualifications and experience.
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