Customer Service Google Jobs in Decatur, GA (NOW HIRING)

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X The application window will be open until at least July 27, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Chicago, IL, USA; New York, NY, USA.
Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in technical consulting, systems architecture, or integration within the Financial Services Industry (FSI).
• Experience in either system design or reading code (e.g., Java, C , Python).
• Experience working with payments, settlement, or digital asset technologies.
• Experience with Web3 technology, including blockchain or Distributed Ledger Technology (DLT).

Preferred qualifications:

• Master's degree in Computer Science or a related technical field.
• Experience selling Web3 solutions to traditional financial institutions and managing complex stakeholder concerns.
• Experience coding and deploying secure smart agreements.
• Experience in advanced Web3 concepts like encryption, zero-knowledge proofs (ZKP), and consensus mechanisms.
• Knowledge of domestic/cross-border payments, clearing, settlement, and digital asset regulations.
• Ability to influence executive leadership and manage expectations across complex organizations.

About the job
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
The Google Cloud Universal Ledger (GCUL) GTM team leads the early-stage rollout of our blockchain built for financial services that is currently in private preview. GCUL enables 24/7 atomic settlement, asset tokenization, and programmable finance through smart agreements.
In a noisy Web3 landscape, our team represents Google's technical expertise and commitment to regulatory excellence. Our core mission is to help partners understand and adopt this infrastructure; seeding the network with initial transacting users is the critical path to accelerating the scale of this strategic opportunity and establishing GCUL as the global standard for financial interoperability.
As a Solutions Architect, you will partner with Product to execute POCs during this pivotal year for building critical mass. You'll work flexibly across teams, helping establish new processes as we scale toward general availability.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $183000 - $266000 (USD) 20% bonus target equity benefits
Learn more about benefits at Google .
Responsibilities

• Own the technical relationship for GCUL with Financial Services Industry (FSI) customers, leading pitches and demonstrations alongside product and sales teams.
• Collaborate with customers and internal stakeholders to ideate high-value use cases and provide direct support for integrating with the platform.
• Drive the GCUL go-to-market strategy by creating technical enablement materials, whitepapers, and blog posts to scale the sales motion.
• Represent GCUL as a subject matter expert at industry events and through public-facing publications to build market authority.
• Prioritize and manage technical opportunities in tandem with product to accelerate adoption within the financial ecosystem.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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