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Chat Specialist Jobs in Decatur, GA (NOW HIRING)

Procare Solutions

Customer Support Specialist

Atlanta, GA · On-site

$19 - $23/hr

Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a timely manner. This includes identifying the customer's issues, and utilizing troubleshooting ...

BradyPLUS

Customer Engagement Specialist

Atlanta, GA · On-site

Sample Requests * eCommerce Super User/ Live Chat Agent (where applicable) * ERP Super User * Manage/Create Customer Order Guides (as needed) * Back-Up Support for Customer Solution Specialists ...

Zelis

Client Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Ag

HR Shared Services Specialist (Contract)

Atlanta, GA · On-site

... Specialist (Contract) to join our Human Resources team at the following locations: Grand Prairie ... In addition to providing services via phone, chat and case management tools the role will also ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Insight Global

AR Follow Up

Atlanta, GA · On-site

$21/hr

Professional Claims billing Day to Day The Hospital Billing Specialist is responsible for ... Communicate with team members via team chat to ask questions and resolve issues * Participate in bi ...

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All JobsChat Specialist JobsChat Specialist Jobs in Decatur, GA

Chat Specialist information

What is a chat specialist?

Chat Specialists are customer service professionals who interact with customers primarily through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real time. They must possess strong written communication skills, multitask efficiently, and maintain a positive attitude to ensure customer satisfaction. Chat Specialists often work for companies across various industries, including retail, technology, and financial services.

What are the key skills and qualifications needed to thrive as a chat specialist, and why are they important?

To thrive as a Chat Specialist, strong written communication, fast typing skills, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone excel in this role. These skills ensure efficient, accurate support that enhances customer satisfaction and builds brand loyalty in a digital environment.

How does a chat specialist typically collaborate with other departments to resolve customer issues?

As a Chat Specialist, you will often work closely with teams such as technical support, billing, and product development to address and resolve customer inquiries efficiently. When a customer presents a complex issue that falls outside your direct expertise, you will escalate the case or collaborate with the relevant department, ensuring timely and accurate communication between the customer and internal teams. This cross-functional teamwork is essential to delivering a seamless customer experience and often involves documenting interactions and following up on resolutions.

Are remote live chat jobs real?

Remote live chat jobs, including roles like Chat Specialist, are legitimate positions offered by many companies to handle customer inquiries online. These jobs typically require good communication skills, familiarity with chat platforms, and sometimes specific training or certifications. They are widely available and can be part-time or full-time, depending on the employer.

What are the most commonly searched types of Chat Specialist jobs in Decatur, GA?

The most popular types of Chat Specialist jobs in Decatur, GA are:

What are popular job titles related to Chat Specialist jobs in Decatur, GA?

For Chat Specialist jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Chat Specialist jobs in Decatur, GA look for?

The top searched job categories for Chat Specialist jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Chat Specialist jobs?

Cities near Decatur, GA with the most Chat Specialist job openings:

Chat Specialist jobs near you
Infographic showing various Chat Specialist job openings in Decatur, GA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution.

26I/CHAT - Clinical Specialist - Sales

Randox Laboratories

Atlanta, GA • On-site

$70 - $90/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Job description

Clinical Specialist - Sales – Atlanta (Job Ref: 26I/CHAT)

Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products, the commitment and skill of our workforce, which continue to grow exponentially. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a sales focused individual in the role of Clinical Specialist- Sales, based in Atlanta, Georgia. If you have at least 3 years field-based sales experience, please read on.

Location: Remote, Homebased. Based in Atlanta, however travel will be required within Georgia and neighbouring states.

Contract Offered: Full-time, Permanent

Working Hours / Shifts: 40 hours per week. Monday to Friday from 08.30 to 17.00. However, flexibility will be required.

Salary: Range for base salary $70,000-$90,000 based on relevant experience. Car allowance ($600 per month) also paid once on the road. Medical, Dental, Vision, 401(k), LTD, STD, Accident, Critical Illness, Group Life, and Voluntary Life. Business related expenses are also paid. Commission structure in place once initial sales threshold is achieved.

What does the Clinical Specialist (Sales) role involve?

This role is responsible for sales and promotion of Randox Clinical products throughout a wide range of industries, developing business with current customers as well as winning new business. In addition, the successful applicant will:

  • Contribute to the company’s overall growth and profitability by development and maintaining customers through providing a high level of support and service as a salesperson.
  • Identify and develop customer relations in areas where we are currently unrepresented.
  • Prepare sales reports and sales projections.
  • Manage key accounts.
  • Market research into the potential business opportunities for new and current Randox product lines.
  • Maintain a high level of product knowledge and competitor awareness.
  • Full on the job training will be provided on our processes.
Who can apply?

This role is ideally suited to someone who has at least 3 years sales experience within the diagnostics / health sciences field. Candidates with an existing network within hospital systems are of particular interest.

Other Essential criteria:
  • Qualified to at least a degree level.
  • Minimum 3 years’ experience in field-based sales job.
  • Proactive approach and self-starting spirit to challenges in the market.
  • Ability to meet deadlines and prioritise working procedures.
  • The ability to apply and recognise the most profitable course of actions.
  • Experience in working to and achieving targets.
  • High degree of self-motivation
  • Proficiency in all Microsoft applications – Word, Excel, and PowerPoint.
  • Possess a full US driving license
  • Flexible, as the nature of this position will require you to work such hours deemed necessary to complete the responsibilities.
  • The ability to build and maintain excellent relationships with high-level business partners.
  • The right to work in the USA, sponsorship is not offered with this role.
Desirable:
  • Previous sales experience, preferably within the Diagnostics / Health Sciences sector.
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