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Chat Specialist Jobs in Decatur, GA (NOW HIRING)

Coreforce

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA · On-site

$20 - $22/hr

Join Our Team as a Technical Support Specialist Company: Coreforce Location: Decatur - (Onsite) Job ... Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal ...

Coreforce

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA · Hybrid

$20 - $22/hr

Join Our Team as a Technical Support Specialist Company: Coreforce Location: Decatur - (Onsite) Job ... Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Procare Solutions

Customer Support Specialist

Atlanta, GA · Hybrid

$21 - $23/hr

Using telephone, email, chat and meetings, the specialist will be required to complete tickets in a timely manner. This includes identifying the customer's issues, and utilizing troubleshooting ...

New

NiCE

AI Data Specialist

Atlanta, GA · On-site

... Specialist to enhance their data solutions. The role involves supporting the development of data ... chat, email, social, etc.) • Support validations of completed and evolving data structures to ...

NiCE

AI Data Specialist

Atlanta, GA · On-site

... chat, email, social, etc.) • Support validations of completed and evolving data structures to ... Data Specialists utilize the output of these tools to create a range of datapoints and provide ...

Regional Finance

Loan Specialist

Smyrna, GA · On-site

Job Intro At RMC, our Loan Sales Specialists fuel the company's growth by actively listening to ... Engage customers across multiple channels-phone, email, chat, and internal systems-to maximize ...

Regional Finance

Loan Specialist

Smyrna, GA · On-site

Job Intro At RMC, our Loan Sales Specialists fuel the company's growth by actively listening to ... Engage customers across multiple channels-phone, email, chat, and internal systems-to maximize ...

Regional Finance Corp

Loan Specialist

Smyrna, GA

Job Intro At RMC, our Loan Sales Specialists fuel the company's growth by actively listening to ... Engage customers across multiple channels-phone, email, chat, and internal systems-to maximize ...

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Chat Specialist information

What are the key skills and qualifications needed to thrive as a Chat Specialist, and why are they important?

To thrive as a Chat Specialist, strong written communication, fast typing skills, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone excel in this role. These skills ensure efficient, accurate support that enhances customer satisfaction and builds brand loyalty in a digital environment.

How does a Chat Specialist typically collaborate with other departments to resolve customer issues?

As a Chat Specialist, you will often work closely with teams such as technical support, billing, and product development to address and resolve customer inquiries efficiently. When a customer presents a complex issue that falls outside your direct expertise, you will escalate the case or collaborate with the relevant department, ensuring timely and accurate communication between the customer and internal teams. This cross-functional teamwork is essential to delivering a seamless customer experience and often involves documenting interactions and following up on resolutions.

What are Chat Specialists?

Chat Specialists are customer service professionals who interact with customers primarily through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real time. They must possess strong written communication skills, multitask efficiently, and maintain a positive attitude to ensure customer satisfaction. Chat Specialists often work for companies across various industries, including retail, technology, and financial services.
What are the most commonly searched types of Chat Specialist jobs in Decatur, GA? The most popular types of Chat Specialist jobs in Decatur, GA are:
What are popular job titles related to Chat Specialist jobs in Decatur, GA? For Chat Specialist jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Chat Specialist jobs in Decatur, GA look for? The top searched job categories for Chat Specialist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Chat Specialist jobs? Cities near Decatur, GA with the most Chat Specialist job openings:
Chat Specialist jobs near you
Infographic showing various Chat Specialist job openings in Decatur, GA as of May 2026, with employment types broken down into 4% As Needed, 62% Full Time, 4% Part Time, 28% Contract, and 2% Nights. Highlights an 98% Physical, and 2% Remote job distribution.
Customer service specialist

Customer service specialist

Global Channel Management

Norcross, GA

$16 - $21.25/hr

Other

Posted 18 days ago

Job description

Customer Service Specialist

Norcross, GA, United States

$ 17.00 - 18.00 (US Dollar)

Customer Service Specialist needs 1+ years experience

Customer Service Specialist requires:

  • High school, GED
  • Great communicator
  • Familiarity with electronic communication methods such as email, instant messaging and chat services

Customer Service Specialist duties:

  • Manage customer late lists, moving late jobs through the lab and communicating with customers.
  • Perform other duties within the customer service department or other areas as assigned.
  • Maintain a clean and organized work environment.
  • Observe all company policies, rules, and safety practices.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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