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Chat Specialist Jobs in Decatur, GA (NOW HIRING)

Best Buy

Retail Sales Specialist - Cameras

Alpharetta, GA · On-site

$15 - $19.22/hr

As a Retail Sales Specialist in our cameras department, you'll greet customers, ask questions and ... Help customers in-store, over the phone and via online chat * Achieves team and individual goals ...

Best Buy

Retail Sales Specialist - Cameras

Alpharetta, GA

$32K - $37K/yr

As a Retail Sales Specialist in our cameras department, you'll greet customers, ask questions and ... Help customers in-store, over the phone and via online chat * Achieves team and individual goals ...

Best Buy

Retail Sales Specialist - Cameras

Alpharetta, GA · On-site

$33K - $39K/yr

As a Retail Sales Specialist in our cameras department, you'll greet customers, ask questions and ... Help customers in-store, over the phone and via online chat * Achieves team and individual goals ...

Cox

Customer Care Specialist II (Private Store)

Atlanta, GA · On-site

$18.17 - $27.31/hr

Provide responsive, timely telephone, chat and email support. At a minimum, all calls should be returned before the close of business on the same day. The Customer Care Specialist II (CCSII) will act ...

DSV A/S

Billing Specialist

Atlanta, GA · On-site

$21.53 - $26.91/hr

Please note that DSV will never request a chat interview or solicit funds from applicants or ... Billing Specialist Time Type: Full Time Summary The Billing Specialist is responsible for billing ...

DSV Global Transportation

Billing Specialist

Atlanta, GA

$21.53 - $26.91/hr

Please note that DSV will never request a chat interview or solicit funds from applicants or ... Billing Specialist Time Type: Full Time Summary The Billing Specialist is responsible for billing ...

Cox

Customer Care Specialist II (Manheim)

Atlanta, GA · On-site

$18.17 - $27.31/hr

The Customer Care Specialist II plays an advanced mid-level role in assisting customers through ... Receive and respond to customer requests through various channels (e.g. phone, email, chat, and ...

OneMain Financial

Loan Sales Specialist

Morrow, GA · On-site

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

Navtech

Google Contact Center Specialist

Atlanta, GA · On-site

Google Contact Center Specialist Location: Atlanta GA -Day 1 Onsite Duration: 6+ Months Minimum ... Implementation of chat virtual agent * Implementation of voice virtual agent * Integrating agents ...

OneMain Financial

Loan Sales Specialist

Marietta, GA · On-site

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

OneMain Financial

Loan Sales Specialist

Tucker, GA · On-site

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

OneMain Financial

Loan Sales Specialist

Marietta, GA · On-site

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing ... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ...

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Showing results 41-60

All JobsChat Specialist JobsChat Specialist Jobs in Decatur, GA

Chat Specialist information

What is a chat specialist?

Chat Specialists are customer service professionals who interact with customers primarily through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real time. They must possess strong written communication skills, multitask efficiently, and maintain a positive attitude to ensure customer satisfaction. Chat Specialists often work for companies across various industries, including retail, technology, and financial services.

What are the key skills and qualifications needed to thrive as a chat specialist, and why are they important?

To thrive as a Chat Specialist, strong written communication, fast typing skills, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone excel in this role. These skills ensure efficient, accurate support that enhances customer satisfaction and builds brand loyalty in a digital environment.

How does a chat specialist typically collaborate with other departments to resolve customer issues?

As a Chat Specialist, you will often work closely with teams such as technical support, billing, and product development to address and resolve customer inquiries efficiently. When a customer presents a complex issue that falls outside your direct expertise, you will escalate the case or collaborate with the relevant department, ensuring timely and accurate communication between the customer and internal teams. This cross-functional teamwork is essential to delivering a seamless customer experience and often involves documenting interactions and following up on resolutions.

What are the most commonly searched types of Chat Specialist jobs in Decatur, GA?

The most popular types of Chat Specialist jobs in Decatur, GA are:

What are popular job titles related to Chat Specialist jobs in Decatur, GA?

For Chat Specialist jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Chat Specialist jobs in Decatur, GA look for?

The top searched job categories for Chat Specialist jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Chat Specialist jobs?

Cities near Decatur, GA with the most Chat Specialist job openings:

Chat Specialist jobs near you
Infographic showing various Chat Specialist job openings in Decatur, GA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.

Bilingual Resident Services Specialist - Sandy Springs, GA

Cortland

Sandy Springs, GA • On-site

$17 - $21.75/hr

Full-time

Re-posted 10 days ago

Cortland rating

8.4

Company rating: 8.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

40th of 204 rated real estate companies

Job description

Role Overview  

As a Resident Services, Specialist within Cortland's centralized Contact Center, you will serve as the primary point of contact for our valued residents, ensuring every interaction reflects our commitment to exceptional service. In this role, you'll play a vital part in fostering strong resident relationships, resolving concerns promptly, and driving satisfaction and retention through service excellence. Success requires adaptability, empathy, and the ability to thrive in a fast-paced, dynamic environment. 

  • Respond to incoming resident calls, emails, and chat inquiries with professionalism, clarity, and a solutions-oriented approach. 
  • Maintain consistent, clear communication with multiple residents simultaneously, providing timely updates and guidance. 
  • Address questions and concerns with empathy and patience, including de-escalating challenging situations when necessary. 
  • Navigate multiple technology platforms, adapt quickly to evolving systems and processes, and stay organized while managing competing priorities in a highvolume environment. 
  • Collaborate effectively within a team environment to achieve shared goals. 
  • Uphold Fair Housing practices and company standards at all times. 

Qualifications 

  • 2+ years of experience delivering exceptional customer service, ideally in a service-driven or high-volume contact center environment; experience in the multifamily housing industry is strongly preferred  
  • High school diploma or equivalent required 
  • Demonstrated ability to handle confidential information with discretion and integrity 
  • Exceptional time management, prioritization, and organizational skills to manage multiple tasks in a fast-paced environment 
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with property management platforms such as Funnel, OneSite, and RealPage 
  • Skilled in CRM tools and adept at navigating systems in a contact center environment 
  • Exceptional attention to detail with the ability to accurately review applications, verify documentation, and maintain compliance while managing multiple tasks 
  • Ability to adapt to changing priorities and maintain accuracy under pressure 
  • Flexibility to work weekends and extended hours as business needs require 

What Cortland employees say

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Hours and flexibility

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