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Chat Specialist Jobs (NOW HIRING)

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IT Chat Specialist (CDW)

Denver, CO · Remote

$16 - $21/hr

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience and skill set) * Immediate start upon completion of onboarding * Part-Time Remote position from ...

Capacity

IT Chat Specialist (CDW) (Remote)

Denver, CO · Remote

$16 - $21/hr

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience and skill set) * Immediate start upon completion of onboarding * Part-Time Remote position from ...

Centerstone

Statewide Chat/Text Crisis Specialist

Alton, IL · On-site

$20.05 - $28.10/hr

This position will answer statewide 988 chat/texts and conduct. As a part of this team, you'd be ... Specialist required. Years of Experience Six months to one year of crisis experience is preferred.

Centerstone

Statewide Chat/Text Crisis Specialist

Alton, IL · On-site +1

$20.05 - $28.10/hr

This position will answer statewide 988 chat/texts and conduct. As a part of this team, you'd be ... Specialist required. Years of Experience Six months to one year of crisis experience is preferred.

CFS

Accounting Specialist

San Antonio, TX · Hybrid

$19.25 - $26/hr

Accounting Specialist - APPLY TODAY AND LETS CHAT! Our client is seeking an Accounting Specialist to work from our office and support accounts payable, accounts receivable and other various account ...

CFS

Accounting Specialist

San Antonio, TX · Hybrid

$19.25 - $26/hr

Accounting Specialist - APPLY TODAY AND LETS CHAT! Our client is seeking an Accounting Specialist to work from our office and support accounts payable, accounts receivable and other various account ...

CFS

Accounting Specialist

San Antonio, TX · Hybrid

$19.25 - $26/hr

Accounting Specialist - APPLY TODAY AND LETS CHAT! Our client is seeking an Accounting Specialist to work from our office and support accounts payable, accounts receivable and other various account ...

CFS

Accounting Specialist

San Antonio, TX · Hybrid

$19.25 - $26/hr

Accounting Specialist - APPLY TODAY AND LETS CHAT! Our client is seeking an Accounting Specialist to work from our office and support accounts payable, accounts receivable and other various account ...

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Chat Specialist information

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$9

$19

$33

How much do chat specialist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for chat specialist in the United States is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

How does a Chat Specialist typically collaborate with other departments to resolve customer issues?

As a Chat Specialist, you will often work closely with teams such as technical support, billing, and product development to address and resolve customer inquiries efficiently. When a customer presents a complex issue that falls outside your direct expertise, you will escalate the case or collaborate with the relevant department, ensuring timely and accurate communication between the customer and internal teams. This cross-functional teamwork is essential to delivering a seamless customer experience and often involves documenting interactions and following up on resolutions.

What are Chat Specialists?

Chat Specialists are customer service professionals who interact with customers primarily through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real time. They must possess strong written communication skills, multitask efficiently, and maintain a positive attitude to ensure customer satisfaction. Chat Specialists often work for companies across various industries, including retail, technology, and financial services.

What are the key skills and qualifications needed to thrive as a Chat Specialist, and why are they important?

To thrive as a Chat Specialist, strong written communication, fast typing skills, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone excel in this role. These skills ensure efficient, accurate support that enhances customer satisfaction and builds brand loyalty in a digital environment.
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Chat Specialist jobs near you
Infographic showing various Chat Specialist job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 54% Full Time, 5% Part Time, and 40% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $40,782 per year, or $19.6 per hour.
Partner Experience & Chat Specialist (Remote)

Partner Experience & Chat Specialist (Remote)

ABC Legal Services

OR • Remote

$15 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Partner Experience & Chat Specialist provides support to active process servers who are employed or contracted with ABC Legal Services. This support includes answering questions, resolving issues, managing and distributing work, and addressing performance concerns. The Partner Experience Specialist also monitors work that has been dispatched to Sheriff Offices. This position is remote but located in Oregon.

Key Responsibilities:

  • Answer inquires and resolve issues from process servers
  • Oversees distribution and dispatch of cases to process servers
  • Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
  • Monitor process server status to ensure they are in good standing and able to accept and complete work
  • Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
  • Collaborate with team members to find broken processes or inefficiencies in daily tasks
  • Resolves issues on task board in Skye

Qualifications:

  • Customer service or IT experience strongly preferred
  • High school diploma or GED required
  • Familiarity with Legal Process as plus
  • Excellent written and verbal communication skills
  • Experience and proficiency with Microsoft Office (Word, Excel)

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance

Pay Range: $15.00 - $18.00 per hour (depending on experience)

Schedule: Full-time Shift from Thursday-Monday 9am-5:30pm PST, (weekend availability required)

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