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Chat Specialist Jobs (NOW HIRING)

IT Chat Specialist (CDW)

Denver, CO ยท Remote

$16 - $21/hr

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience and skill set) * Immediate start upon completion of onboarding * Part-Time Remote position from ...

IT Chat Specialist (CDW)

Denver, CO ยท On-site +1

$16 - $21/hr

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience and skill set) * Immediate start upon completion of onboarding * Part-Time Remote position from ...

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience and skill set) * Immediate start upon completion of onboarding * Part-Time Remote position from ...

Statewide Chat/Text Crisis Specialist

Alton, IL ยท On-site

$20.05 - $28.10/hr

This position will answer statewide 988 chat/texts and conduct. As a part of this team, you'd be ... Specialist required. Years of Experience Six months to one year of crisis experience is preferred.

Accounting Specialist

San Antonio, TX ยท Hybrid

$19.25 - $26/hr

Accounting Specialist - APPLY TODAY AND LETS CHAT! Our client is seeking an Accounting Specialist to work from our office and support accounts payable, accounts receivable and other various account ...

Accounting Specialist

San Antonio, TX ยท Hybrid

$19.25 - $26/hr

Accounting Specialist - APPLY TODAY AND LETS CHAT! Our client is seeking an Accounting Specialist to work from our office and support accounts payable, accounts receivable and other various account ...

Product Specialist Salary Range: $23 per hour Job Location: Wentzville MO, 63385 Hours/Shift ... If that sounds like you, we'd love to chat! What You'll Be Doing * Answering product-related ...

Product Support Specialist

Lehi, UT ยท On-site

$42K - $50K/yr

Come join Motivosity as a Product Support Specialist! Maybe you're already at a cool company, but ... Responding to customer inquiries, via email, chat, and phone to resolve tickets * Identify issues ...

Product Specialist Salary Range: $23 per hour Job Location: Wentzville MO, 63385 Hours/Shift ... If that sounds like you, we'd love to chat! What You'll Be Doing * Answering product-related ...

Product Support Specialist

Lehi, UT ยท On-site

$42K - $50K/yr

Come join Motivosity as a Product Support Specialist! Maybe you're already at a cool company, but ... Responding to customer inquiries, via email, chat, and phone to resolve tickets * Identify issues ...

Come join Motivosity as a Product Support Specialist! Maybe you're already at a cool company, but ... Responding to customer inquiries, via email, chat, and phone to resolve tickets * Identify issues ...

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Chat Specialist information

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$9

$19

$33

How much do chat specialist jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for chat specialist in the United States is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

How does a Chat Specialist typically collaborate with other departments to resolve customer issues?

As a Chat Specialist, you will often work closely with teams such as technical support, billing, and product development to address and resolve customer inquiries efficiently. When a customer presents a complex issue that falls outside your direct expertise, you will escalate the case or collaborate with the relevant department, ensuring timely and accurate communication between the customer and internal teams. This cross-functional teamwork is essential to delivering a seamless customer experience and often involves documenting interactions and following up on resolutions.

What are Chat Specialists?

Chat Specialists are customer service professionals who interact with customers primarily through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real time. They must possess strong written communication skills, multitask efficiently, and maintain a positive attitude to ensure customer satisfaction. Chat Specialists often work for companies across various industries, including retail, technology, and financial services.

What are the key skills and qualifications needed to thrive as a Chat Specialist, and why are they important?

To thrive as a Chat Specialist, strong written communication, fast typing skills, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone excel in this role. These skills ensure efficient, accurate support that enhances customer satisfaction and builds brand loyalty in a digital environment.
More about Chat Specialist jobs
What cities are hiring for Chat Specialist jobs? Cities with the most Chat Specialist job openings:
What are the most commonly searched types of Chat Specialist jobs? The most popular types of Chat Specialist jobs are:
Who are the top companies hiring for Chat Specialist jobs? The top employers for Chat Specialist jobs are:
What states have the most Chat Specialist jobs? States with the most job openings for Chat Specialist jobs include:
Infographic showing various Chat Specialist job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 54% Full Time, 5% Part Time, and 40% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $40,782 per year, or $19.6 per hour.

IT Chat Specialist (CDW)

Capacity

Denver, CO โ€ข Remote

$16 - $21/hr

Contractor

Re-posted 20 days ago


Job description

At Capacity, we believe in the power of REAL connections between REAL people to elevate the online shopping experience. No bots. Just real people sharing their passion and experience. We also believe that passion and knowledge can come from anywhere! Capacity finds fanatics, enthusiasts, advocates, experts, whatever you want to call them and puts them together with online customers to create a unique and effective shopping experience!

RESPONSIBILITIES AND DUTIES

  • Must LOVE the brand, be willing to share your passion - it's contagious!
  • Use the brand's products/services!
  • Familiarity with the brand site and media/searches related to it
  • Ability to compare and analyze competitor products
  • Comfortable showing empathy to customers in stressful situations

SKILLS AND QUALIFICATIONS

  • 5+ years IT industry experience beneficial
  • Knowledge of large corporate or hospital IT systems a plus
  • Familiarity with top OS and brand environments
  • Passion for helping others with large scale electronic purchasing needs
  • Ability to explain concepts at customer's knowledge level
  • Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form

"CDW's Purpose is to help our customers achieve their goals by providing them with the technology advice and products they need, when they need them."

COMPENSATION AND PERKS

  • This is a 1099 Independent Contractor opportunity
  • Performance based rewards redeemable for product and/or gift cards
  • Insider information from your brand about new product launches & events
  • Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience and skill set)
  • Immediate start upon completion of onboarding
  • Part-Time Remote position from anywhere you can connect to the internet

TECHNOLOGY DETAILS

  • A desktop or laptop with Chrome browser (tablets and other mobile devices are not compatible at this time).
  • Stable internet connection (we suggest at least a consistent 10mbps).
  • Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets).
Employment Type: CONTRACTOR