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Remote Chat Specialist Jobs (NOW HIRING)

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IT Chat Specialist (CDW) (Remote)

Denver, CO · Remote

$16 - $21/hr

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience and skill set) * Immediate start upon completion of onboarding * Part-Time Remote position from ...

Capacity

IT Chat Specialist (CDW)

Denver, CO · Remote

$16 - $21/hr

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

ThirdChannel eCommerce

IT Chat Specialist (CDW)

Denver, CO · On-site +1

$16 - $21/hr

Chat interactions are paid out weekly on an hourly basis ( $16- $21 per hour based on experience ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

Terrestris LLC

Remote Help Desk Specialist

Participate in remote chat service delivery regarding equipment configuration, operating systems ... You might be the Specialist we're looking for if you have: * Proficiency in laptop and desktop ...

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How much do remote chat specialist jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote chat specialist in the United States is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $23.56 per hour, depending on experience, location, and employer.

What is a Remote Chat Specialist job?

A Remote Chat Specialist is responsible for providing customer support, answering inquiries, and assisting users through online chat platforms. This role typically involves responding to customer questions, troubleshooting issues, and ensuring a positive customer experience. It requires strong typing skills, effective communication, and the ability to multitask. Many companies hire Remote Chat Specialists for customer service, sales, or technical support roles. Since the job is remote, it offers flexibility to work from home or any location with a stable internet connection.

What are the key skills and qualifications needed to thrive in the Remote Chat Specialist position, and why are they important?

To succeed as a Remote Chat Specialist, you need strong written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and knowledge base systems is often required. Exceptional problem-solving, patience, and multitasking skills help candidates excel in resolving customer inquiries efficiently. These abilities ensure prompt, high-quality support, resulting in positive customer experiences and effective remote team collaboration.

What does a typical workday look like for a Remote Chat Specialist?

A typical day for a Remote Chat Specialist involves managing multiple chat conversations simultaneously, responding to customer inquiries, troubleshooting issues, and documenting interactions. Most specialists work in shifts and communicate primarily through online chat platforms, often collaborating with other team members and supervisors for complex cases. While the job is conducted remotely, regular virtual team check-ins and training sessions are common. This role requires staying organized and focused, as you will often handle several chats at once and be expected to resolve issues efficiently to maintain customer satisfaction.

More about Remote Chat Specialist jobs
What cities are hiring for Remote Chat Specialist jobs? Cities with the most Remote Chat Specialist job openings:
What are the most commonly searched types of Chat Specialist jobs? The most popular types of Chat Specialist jobs are:
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What job categories do people searching Remote Chat Specialist jobs look for? The top searched job categories for Remote Chat Specialist jobs are:
Remote Chat Specialist jobs near you
Infographic showing various Remote Chat Specialist job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $46,900 per year, or $22.5 per hour.
Partner Experience & Chat Specialist (Remote)

Partner Experience & Chat Specialist (Remote)

ABC Legal Services

OR • Remote

$15 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Partner Experience & Chat Specialist provides support to active process servers who are employed or contracted with ABC Legal Services. This support includes answering questions, resolving issues, managing and distributing work, and addressing performance concerns. The Partner Experience Specialist also monitors work that has been dispatched to Sheriff Offices. This position is remote but located in Oregon.

Key Responsibilities:

  • Answer inquires and resolve issues from process servers
  • Oversees distribution and dispatch of cases to process servers
  • Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
  • Monitor process server status to ensure they are in good standing and able to accept and complete work
  • Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
  • Collaborate with team members to find broken processes or inefficiencies in daily tasks
  • Resolves issues on task board in Skye

Qualifications:

  • Customer service or IT experience strongly preferred
  • High school diploma or GED required
  • Familiarity with Legal Process as plus
  • Excellent written and verbal communication skills
  • Experience and proficiency with Microsoft Office (Word, Excel)

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance

Pay Range: $15.00 - $18.00 per hour (depending on experience)

Schedule: Full-time Shifts from Monday-Friday 12:30pm-9pm PST or Thursday-Monday 9am-5:30pm PST, (weekend availability required)

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