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Chat Specialist Jobs (NOW HIRING)

Fabric

Customer Support Specialist

New York, NY · Remote

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial ...

Symple Lending LLC

Enrollment Specialist

Irvine, CA · On-site

$23 - $26/hr

As an Enrollment Specialist, you will play a vital part in supporting daily operations by managing ... Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team ...

Symple Lending

Enrollment Specialist

Irvine, CA · On-site

$23 - $26/hr

As an Enrollment Specialist, you will play a vital part in supporting daily operations by managing ... Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team ...

Podium Education

HelpHub Specialist

Austin, TX · Remote

$16/hr

HelpHub Specialist (online tutor) Key Responsibilities ... Student Support via Chat: * Provide prompt and helpful responses to student inquiries, delivering ...

TiTANS Consulting

WI · On-site

$90 - $130/hr

CONVERSATIONAL AI DESIGNER & CONTENT SPECIALIST (SRQ157226) As a Conversational AI Designer ... Extending existing chat journeys into voice, adapting dialogue structure, pacing, and turn-taking ...

New

Team 653 INT

Customer Support Specialist

Manhattan, NY

$19.75 - $26.50/hr

The Customer Support Specialist is responsible for assisting customers with questions, account ... The successful candidate will communicate with customers through phone, email, and online chat ...

Easterseals NH

Program Specialist

Manchester, NH · On-site

$22/hr

Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ... application or scheduling time to chat? Contact Katelyn at 603.426.6420 or kcampbell@eastersealsnh ...

Easterseals NH

Program Specialist

Concord, NH · On-site

Schedule time to chat with our Talent Acquisition Specialist, Bill: www.calendly.com/eastersealsnh-bill/15min Difficulty submitting your application or scheduling time to chat? Contact Bill at 603 ...

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Chat Specialist information

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$9

$19

$33

How much do chat specialist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for chat specialist in the United States is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

What is a chat specialist?

Chat Specialists are customer service professionals who interact with customers primarily through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real time. They must possess strong written communication skills, multitask efficiently, and maintain a positive attitude to ensure customer satisfaction. Chat Specialists often work for companies across various industries, including retail, technology, and financial services.

What are the key skills and qualifications needed to thrive as a chat specialist, and why are they important?

To thrive as a Chat Specialist, strong written communication, fast typing skills, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone excel in this role. These skills ensure efficient, accurate support that enhances customer satisfaction and builds brand loyalty in a digital environment.

How does a chat specialist typically collaborate with other departments to resolve customer issues?

As a Chat Specialist, you will often work closely with teams such as technical support, billing, and product development to address and resolve customer inquiries efficiently. When a customer presents a complex issue that falls outside your direct expertise, you will escalate the case or collaborate with the relevant department, ensuring timely and accurate communication between the customer and internal teams. This cross-functional teamwork is essential to delivering a seamless customer experience and often involves documenting interactions and following up on resolutions.

Are remote live chat jobs real?

Remote live chat jobs, including roles like Chat Specialist, are legitimate positions offered by many companies to handle customer inquiries online. These jobs typically require good communication skills, familiarity with chat platforms, and sometimes specific training or certifications. They are widely available and can be part-time or full-time, depending on the employer.
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Chat Specialist jobs near you
Infographic showing various Chat Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $40,782 per year, or $19.6 per hour.

Customer Care Specialist

Globalchannelmanagement

Melvindale, MI

$15.75 - $20.75/hr

Full-time

Posted 15 days ago

Job description

Dedicated Customer Care Specialist to join our team. In this role, you will be the voice of our company, focusing on building customer relationships and delivering exceptional service through every single interaction.

Primary Responsibilities

  • Customer Care Standards: Follow established processes to meet or exceed our high customer service standards with a positive, empathetic, and professional attitude.
  • Omnichannel Support: Interact directly with customers across multiple channels, including phone, email, and live chat.
  • Order Processing: Handle incoming calls to process customer orders courteously, efficiently, and with minimal errors.
  • One-Call Resolution: Show 100% follow-through on commitments to resolve customer inquiries entirely on the first contact.

dedicated Customer Care Specialist to join our team. In this role, you will be the voice of our company, focusing on building customer relationships and delivering exceptional service through every single interaction.

Primary Responsibilities

  • Customer Care Standards: Follow established processes to meet or exceed our high customer service standards with a positive, empathetic, and professional attitude.
  • Omnichannel Support: Interact directly with customers across multiple channels, including phone, email, and live chat.
  • Order Processing: Handle incoming calls to process customer orders courteously, efficiently, and with minimal errors.
  • One-Call Resolution: Show 100% follow-through on commitments to resolve customer inquiries entirely on the first contact.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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