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Chat Specialist Jobs (NOW HIRING)

RevOne Companies

Client Care Specialist

Greenwood, IN · On-site

$15.50 - $20.50/hr

Client Care Specialist The Client Care Specialist is responsible for providing exceptional service ... Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft ...

Fabric

Customer Support Specialist

New York, NY · Remote

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial ...

Nexxaworks

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

Customer Service Specialist We are seeking a dedicated and enthusiastic Customer Service Specialist ... You will engage with customers through various channels, including phone, email, and live chat ...

Fabric

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial ...

Podium Education

HelpHub Specialist

Austin, TX · On-site +1

$16/hr

HelpHub Specialist (online tutor) Key Responsibilities ... Student Support via Chat: * Provide prompt and helpful responses to student inquiries, delivering ...

Symple Lending

Enrollment Specialist

Irvine, CA · On-site

$23 - $26/hr

As an Enrollment Specialist, you will play a vital part in supporting daily operations by managing ... Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team ...

Symple Lending LLC

Enrollment Specialist

Irvine, CA · On-site

As an Enrollment Specialist, you will play a vital part in supporting daily operations by managing ... Monitor and respond promptly to inquiries via Slack chat to address issues raised by the sales team ...

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Chat Specialist information

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$19

$33

How much do chat specialist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for chat specialist in the United States is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

What is a chat specialist?

Chat Specialists are customer service professionals who interact with customers primarily through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real time. They must possess strong written communication skills, multitask efficiently, and maintain a positive attitude to ensure customer satisfaction. Chat Specialists often work for companies across various industries, including retail, technology, and financial services.

What are the key skills and qualifications needed to thrive as a chat specialist, and why are they important?

To thrive as a Chat Specialist, strong written communication, fast typing skills, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone excel in this role. These skills ensure efficient, accurate support that enhances customer satisfaction and builds brand loyalty in a digital environment.

How does a chat specialist typically collaborate with other departments to resolve customer issues?

As a Chat Specialist, you will often work closely with teams such as technical support, billing, and product development to address and resolve customer inquiries efficiently. When a customer presents a complex issue that falls outside your direct expertise, you will escalate the case or collaborate with the relevant department, ensuring timely and accurate communication between the customer and internal teams. This cross-functional teamwork is essential to delivering a seamless customer experience and often involves documenting interactions and following up on resolutions.

Are remote live chat jobs real?

Remote live chat jobs, including roles like Chat Specialist, are legitimate positions offered by many companies to handle customer inquiries online. These jobs typically require good communication skills, familiarity with chat platforms, and sometimes specific training or certifications. They are widely available and can be part-time or full-time, depending on the employer.
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Chat Specialist jobs near you
Infographic showing various Chat Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $40,782 per year, or $19.6 per hour.

Client Care Specialist

RevOne Companies

Greenwood, IN • On-site

$15.50 - $20.50/hr

Other

Re-posted 15 days ago

Job description

Client Care Specialist

The Client Care Specialist is responsible for providing exceptional service to clients, addressing inquiries, resolving issues, and ensuring that all clients have a positive experience with the company. The role involves communicating directly with clients through various channels (e.g., phone, email, chat) and acting as the liaison between clients and internal teams to meet clients' needs.

Essential Duties of the Position
  • Strong verbal and written communication skills, with the ability to convey information clearly and empathetically.
  • A commitment to delivering exceptional customer service and maintaining a positive, client-first approach.
  • Ability to think critically, identify issues, and find effective solutions quickly.
  • Strong organizational skills, with the ability to prioritize tasks and manage time efficiently.
  • Ability to thrive in a fast-paced environment and handle changing client needs and priorities.
  • Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft Office or Google Suite).
  • Meticulous in documenting client interactions and ensuring accuracy in all communications.
Required Skills and Qualifications
  • Strong verbal and written communication skills, with the ability to convey information clearly and empathetically.
  • A commitment to delivering exceptional customer service and maintaining a positive, client-first approach.
  • Ability to think critically, identify issues, and find effective solutions quickly.
  • Strong organizational skills, with the ability to prioritize tasks and manage time efficiently.
  • Ability to thrive in a fast-paced environment and handle changing client needs and priorities.
  • Proficiency in using CRM software, email, chat systems, and other office tools (e.g., Microsoft Office or Google Suite).
  • Meticulous in documenting client interactions and ensuring accuracy in all communications.
Preferred Qualifications
  • Previous experience in a customer service or client care role.
  • Familiarity with EPIC and other hospital systems
  • Knowledge of insurance process', excel
  • Fluency in additional languages is a plus.
Working Conditions
  • Full-time positions (40 hours per week)
  • Work schedule may require flexibility based on client needs.
  • In-office position
Physical Requirements
  • Ability to sit for extended periods of time and communicate via phone, email, or chat.

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