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Chat Specialist Jobs in New York, NY (NOW HIRING)

Interviews Chat

Content Marketing Specialist

Manhattan, NY · Remote

$60K - $90K/yr

Interviews Chat is an AI platform that helps people ace their job interviews. Our Interview Copilot ... We're looking for a Content Marketing Specialist to help us grow organic traffic, brand authority ...

Interviews Chat

Content Marketing Specialist

Manhattan, NY · Remote

$60K - $90K/yr

Interviews Chat is an AI platform that helps people ace their job interviews. Our Interview Copilot ... We're looking for a Content Marketing Specialist to help us grow organic traffic, brand authority ...

ChatGPT Jobs

Content Marketing Specialist

Manhattan, NY · Remote

$60K - $90K/yr

Description Interviews Chat is an AI platform that helps people ace their job interviews. Job Details Position: Content Marketing Specialist Location: Manhattan, NY (Remote) Salary: $60K - $90K/yr ...

Trustmi

Technical Support Specialist

Manhattan, NY · On-site

Technical Support Specialist Trustmi is a fast-growing fintech and cybersecurity company helping ... Respond to customer support requests via email, chat, and ticketing systems * Troubleshoot platform ...

BANDANA

Brand Selling Specialist: Coach

Manhattan, NY · On-site

$17/hr

Brand Selling Specialist: Coach Bloomingdales is hiring for a Brand Selling Specialist: Coach ... Flexible to manage customer interactions coming in through multiple channels - chat, email, text ...

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Chat Specialist information

What are the key skills and qualifications needed to thrive as a Chat Specialist, and why are they important?

To thrive as a Chat Specialist, strong written communication, fast typing skills, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone excel in this role. These skills ensure efficient, accurate support that enhances customer satisfaction and builds brand loyalty in a digital environment.

How does a Chat Specialist typically collaborate with other departments to resolve customer issues?

As a Chat Specialist, you will often work closely with teams such as technical support, billing, and product development to address and resolve customer inquiries efficiently. When a customer presents a complex issue that falls outside your direct expertise, you will escalate the case or collaborate with the relevant department, ensuring timely and accurate communication between the customer and internal teams. This cross-functional teamwork is essential to delivering a seamless customer experience and often involves documenting interactions and following up on resolutions.

What are Chat Specialists?

Chat Specialists are customer service professionals who interact with customers primarily through online chat platforms. Their main responsibilities include answering questions, resolving issues, and providing information about products or services in real time. They must possess strong written communication skills, multitask efficiently, and maintain a positive attitude to ensure customer satisfaction. Chat Specialists often work for companies across various industries, including retail, technology, and financial services.
What are the most commonly searched types of Chat Specialist jobs in New York, NY? The most popular types of Chat Specialist jobs in New York, NY are:
What are popular job titles related to Chat Specialist jobs in New York, NY? For Chat Specialist jobs in New York, NY, the most frequently searched job titles are:
What job categories do people searching Chat Specialist jobs in New York, NY look for? The top searched job categories for Chat Specialist jobs in New York, NY are:
What cities near New York, NY are hiring for Chat Specialist jobs? Cities near New York, NY with the most Chat Specialist job openings:
Chat Specialist jobs near you
Infographic showing various Chat Specialist job openings in New York, NY as of May 2026, with employment types broken down into 3% As Needed, 68% Full Time, 7% Part Time, 21% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Content Marketing Specialist

Interviews Chat

Manhattan, NY • Remote

$60K - $90K/yr

Full-time

Posted 23 days ago

Job description

Interviews Chat is an AI platform that helps people ace their job interviews. Our Interview Copilot listens to live meetings and provides real-time answers and suggestions. We’re scaling fast, trusted by thousands of professionals worldwide, and building new products (Chrome extension, mobile app, desktop app) to reach even more users.
We’re looking for a Content Marketing Specialist to help us grow organic traffic, brand authority, and inbound demand through high-quality content. You’ll own written content end-to-end — from ideas to publishing — and play a key role in how people discover Interviews Chat.
What You’ll Do:
  • Research and write SEO-focused blog posts related to interviews, careers, and job search.
  • Create content that genuinely helps users (guides, explainers, comparisons, thought pieces).
  • Optimize content for search engines (keywords, structure, internal linking).
  • Update and improve existing articles based on performance and new insights.
  • Collaborate with product and founder to turn product features into compelling content.
  • Distribute content via platforms like LinkedIn, Reddit, or other relevant channels.

What We’re Looking For:
  • Strong writing skills in English and ability to explain complex ideas clearly.
  • Experience writing content for SaaS, tech, careers, or B2C products.
  • Solid understanding of SEO basics (search intent, keywords, on-page optimization).
  • Ability to work independently and consistently ship content.
  • Comfort working with AI tools to speed up research, drafts, or translations.
  • Bonus: experience with content analytics (Search Console, Ahrefs, Semrush, etc.).

What We Offer:
  • 100% remote work with flexible hours.
  • Competitive salary (depending on experience).
  • Direct impact on a growing AI startup.
  • Small team, fast feedback loop, no bureaucracy.
  • Freedom to experiment with content ideas and formats.

About Interviews Chat:

Interviews Chat is your AI-powered Interview Copilot for job interviews. We help candidates prep smarter and perform better with real-time answers and tailored feedback. Whether it’s a behavioral round or a live coding challenge, our tools are designed to give job seekers an edge—confidently, ethically, and in over 30 languages.We’re growing fast and backed by thousands of users who rely on us to land their next role. Join us in reshaping how the world prepares for interviews.