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Internship Remote Chat Support Jobs in Decatur, GA

Kaizen Advance

Non-Profit Donation Specialist

Atlanta, GA · Remote

$11 - $15/hr

Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

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Internship Remote Chat Support information

See Decatur, GA salary details

$8

$16

$21

How much do internship remote chat support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for internship remote chat support in Decatur, GA is $16.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.08 per hour, depending on experience, location, and employer.

What is an Internship Remote Chat Support position?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What are the key skills and qualifications needed to thrive as an Internship Remote Chat Support, and why are they important?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are popular job titles related to Internship Remote Chat Support jobs in Decatur, GA? For Internship Remote Chat Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Internship Remote Chat Support jobs in Decatur, GA look for? The top searched job categories for Internship Remote Chat Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Internship Remote Chat Support jobs? Cities near Decatur, GA with the most Internship Remote Chat Support job openings:
Internship Remote Chat Support jobs near you

Non-Profit Donation Specialist

Kaizen Advance

Atlanta, GA • Remote

$11 - $15/hr

Contractor

Re-posted 20 days ago

Job description

Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. We partner with independent contractors who are serious about remote work and capable of representing nonprofit organizations with professionalism and accountability.

Types of Clients:

Nonprofit/Charity TV and Radio stations
Child welfare agencies
Veteran support groups
Spiritual and religious organizations
Animal advocacy groups

JOB DUTIES:
Handling inbound donation-related calls
Engaging donors professionally and respectfully
Accurately entering pledge and donation information
Following compliance and script guidelines
Meeting attendance and performance benchmarks

IMPORTANT DETAILS:
This is an independent contractor opportunity, not an employee role.
Certification and startup requirements apply.
Contractors are responsible for managing their schedule and performance.
Visit www.kaizenadvance.com for more information.









Requirements
Minimum 6 months of remote call center experience or 1 year in-office call center experience
Must be at least 18 years old
Must be an US resident
Must use a Windows 11 PC
Quiet, professional background for calls
Able to type at least 40 words per minute
Intermediate computer skills
Able to pass a background check
Must be able to complete a voice assessment and a mock call

Preferred Skills:
Highly organized and self-motivated
Excellent communication skills
Intermediate PC proficiency
Reliable and Dependable
Able to provide excellent customer service

Technology Requirements:
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
8 GB RAM PC (Minimum); 16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hard-wired internet connection (Ethernet; No WiFi allowed)

Benefits
Inbound phone work: $0.20 - $0.32 per talk minute ($13 - $15/hr), depending on the project and performance
Experienced agents can earn up to $0.35 per talk minute
Advancement opportunities for email, ticket, and chat support available with varied pay rates are performance-based and earned through consistency
Flexible hours with 24/7 available