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Internship Remote Chat Support Jobs in Decatur, GA

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Be Additive

Be Seen First

Health Insurance License Agent-Fully Remote-USA

Atlanta, GA · Remote

... support. You will speak with customers by phone and chat, explain available Medicare coverage, and ... Fully Remote Work Schedule: Monday through Saturday Required Availability : 8:00 AM to 9:00 PM EST ...

XO Health Inc.

Healthcare Support Advocate

Alpharetta, GA · Remote

$55K - $75K/yr

Remote- USA -Virtual Contact Center The Healthcare Support Advocate is a key member of XO Health ... Handle inbound and outbound member and provider inquiries via phone, email, and chat with ...

New

Aston Carter

Remote HR Assistant

Atlanta, GA · On-site +1

$21/hr

Experience providing customer service or support, preferably handling inbound calls and chat-based ... Work Environment This role is 100% remote and performed from your home. You are expected to have a ...

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All JobsChat Support JobsInternship Remote Chat Support JobsInternship Remote Chat Support Jobs in Decatur, GA

Internship Remote Chat Support information

See Decatur, GA salary details

$8

$16

$21

How much do internship remote chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for internship remote chat support in Decatur, GA is $16.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.08 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are popular job titles related to Internship Remote Chat Support jobs in Decatur, GA?

For Internship Remote Chat Support jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Decatur, GA look for?

The top searched job categories for Internship Remote Chat Support jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Internship Remote Chat Support jobs?

Cities near Decatur, GA with the most Internship Remote Chat Support job openings:

Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Decatur, GA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,037 per year, or $16.4 per hour.

Experience Planning Specialist (Remote)

Nexora Talent

Marietta, GA • Remote

Part-time

Re-posted 6 days ago

Job description

We are seeking a detail-oriented and customer-focused Experience Planning Coordinator to join our growing team. In this role, you will support clients by coordinating personalized service experiences, ensuring smooth communication, and delivering high-quality assistance throughout the planning process.

Key Responsibilities:

  • Assist clients with planning and coordinating customized service experiences
  • Provide timely and professional customer support via phone, email, and chat
  • Manage client requests, updates, and follow-ups in a timely manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Maintain accurate records and documentation of client interactions
  • Identify client needs and recommend appropriate solutions

Requirements:

  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Ability to work independently and in a remote or fast-paced environment
  • Basic computer proficiency (email, scheduling tools, CRM systems)
  • Previous customer service or coordination experience is a plus

What We Offer:

  • Flexible work environment
  • Ongoing training and support
  • Opportunities for growth and advancement
  • Competitive compensation based on performance

If you are passionate about delivering excellent client experiences and enjoy helping others through planning and coordination, we encourage you to apply.

Apply