IT Support Specialist
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...
IT Support Specialist
Conyers, GA · On-site
Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
IT Support Specialist
Atlanta, GA · On-site
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
IT Support Specialist
Atlanta, GA · On-site
The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of the nation ...
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IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of the nation ...
IT Support Tech
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...
IT Support Tech
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...
IT Support Tech
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...
IT Support Tech
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Job Type Full-time Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Job Type Full-time Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College ...
IT Support Manager
Atlanta, GA · On-site
ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...
IT Support Manager
Atlanta, GA · On-site
ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...
IT Support Manager
Atlanta, GA · On-site
You will lead the onsite IT Support team in Atlanta and Duluth, reporting to the Senior IT Support Manager, and aligning with global processes, tools, and service standards. Working closely with ...
IT Support Manager
Atlanta, GA · On-site
You will lead the onsite IT Support team in Atlanta and Duluth, reporting to the Senior IT Support Manager, and aligning with global processes, tools, and service standards. Working closely with ...
IT Support Technician Level 2
Lilburn, GA · On-site
$40K - $50K/yr
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients ...
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IT Support Technician Level 2
Lilburn, GA · On-site
$40K - $50K/yr
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients ...
Role: IT Support Specialist Department: IT Location: Atlanta Reports into: Director of IT, UK based Contract: Full Time About the role We are seeking an IT Support Specialist based in the Atlanta ...
Role: IT Support Specialist Department: IT Location: Atlanta Reports into: Director of IT, UK based Contract: Full Time About the role We are seeking an IT Support Specialist based in the Atlanta ...
Specialist, IT Support
Atlanta, GA · On-site
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...
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Specialist, IT Support
Atlanta, GA · On-site
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...
Specialist, IT Support
Atlanta, GA · On-site
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...
Quick apply
Specialist, IT Support
Atlanta, GA · On-site
Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...
IT Support Specialist
$50K - $55K/yr
Role: IT Support Specialist Department: IT Location: Atlanta Reports into: Director of IT, UK based Contract: Full Time About the role We are seeking an IT Support Specialist based in the Atlanta ...
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IT Support Specialist
$50K - $55K/yr
Role: IT Support Specialist Department: IT Location: Atlanta Reports into: Director of IT, UK based Contract: Full Time About the role We are seeking an IT Support Specialist based in the Atlanta ...
IT Support Specialist
Atlanta, GA · On-site
We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...
IT Support Specialist
Atlanta, GA · On-site
We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...
IT Support Engineer
Atlanta, GA · On-site
The IT Support Engineer delivers advanced technical support across a global enterprise environment, serving as a key escalation point for complex issues. This role spans endpoint, identity ...
IT Support Engineer
Atlanta, GA · On-site
The IT Support Engineer delivers advanced technical support across a global enterprise environment, serving as a key escalation point for complex issues. This role spans endpoint, identity ...
We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...
We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...
IT Support Engineer
Atlanta, GA · On-site
The IT Support Engineer delivers advanced technical support across a global enterprise environment, serving as a key escalation point for complex issues. This role spans endpoint, identity ...
IT Support Engineer
Atlanta, GA · On-site
The IT Support Engineer delivers advanced technical support across a global enterprise environment, serving as a key escalation point for complex issues. This role spans endpoint, identity ...
The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other ...
The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other ...
IT Support
Alpharetta, GA · On-site
$20 - $24/hr
Title: IT Customer Support Location: Alpharetta, GA 30005 Duration: 6-12 Months Pay: $24/hr on W2 THE TEAM The Platform Solution Management team at Parametric: * We are responsible for defining and ...
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IT Support
Alpharetta, GA · On-site
$20 - $24/hr
Title: IT Customer Support Location: Alpharetta, GA 30005 Duration: 6-12 Months Pay: $24/hr on W2 THE TEAM The Platform Solution Management team at Parametric: * We are responsible for defining and ...
It Support information
See Decatur, GA salary details
$11.50 - $12.78
1% of jobs
$12.78 - $14.06
4% of jobs
$15.06 is the 25th percentile. Wages below this are outliers.
$14.06 - $15.34
25% of jobs
$15.34 - $16.62
14% of jobs
The median wage is $17.11 / hr.
$16.62 - $17.90
14% of jobs
$17.90 - $19.18
10% of jobs
$19.82 is the 75th percentile. Wages above this are outliers.
$19.18 - $20.46
13% of jobs
$20.46 - $21.74
4% of jobs
$21.74 - $23.02
8% of jobs
$23.02 - $24.30
3% of jobs
$24.30 - $25.58
3% of jobs
$11
$18
$25
How much do it support jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for it support in Decatur, GA is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.95 per hour, depending on experience, location, and employer.
What does an IT support specialist do?
An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.
What are the key skills and qualifications needed to thrive as an IT support specialist?
To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.
What are common challenges IT support professionals face when troubleshooting user issues remotely?
IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.
What is the difference between It Support vs Network Technician?
| Aspect | It Support | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified IT Professional (MCITP) | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting hardware/software | Network infrastructure, configuring and maintaining network hardware |
| Industry Usage | IT service providers, corporate IT departments | Telecommunications, enterprise networks |
It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.
Is IT support a difficult job?
IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
More about It Support jobs
What are the most commonly searched types of It Support jobs in Decatur, GA?
The most popular types of It Support jobs in Decatur, GA are:
What job categories do people searching It Support jobs in Decatur, GA look for?
The top searched job categories for It Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for It Support jobs?
Cities near Decatur, GA with the most It Support job openings:
Job description
Title: IT Support Specialist
Location: Conyers, GA
Duration: 12+ Months
Onsite
Required Skills:
Knowledge of basic network troubleshooting.
Knowledge of Microsoft Windows Active Directory – Domain Name Service and Dynamic Host Configuration Protocol.
Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application software
Knowledge of Microsoft Active Directory local and group policy.
Professional certification (e.g. A+, Network+, Cloud+ or equivalent) MUST UPLOAD
CERTIFICATION
Experience with using ServiceNow
Experience with resolving TCP/IP network issues
Experience in automation and provisioning technologies, such as AWS CLI and Terraform.
Thanks & Regards,
Naresh
Global IT Family
Email:
About Global IT Family
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
North Bergen, NJ, US
Year founded
2014