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It Support Jobs in Athens, GA (NOW HIRING)

Accurus Aerospace Corporation

IT Support Technician

Athens, GA · On-site

$20.75 - $28.50/hr

The IT Support Technician is the first point of contact for employees (users), ensuring the security and integrity of computer operations and data in accordance with the IT department's strategic ...

U.S. Navy

IT Support Specialist

Flowery Branch, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Arcade, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bishop, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Carnesville, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Dacula, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Watkinsville, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Newborn, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Elberton, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bethlehem, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Crawfordville, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bogart, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Washington, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

North High Shoals, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Greensboro, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Statham, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Buckhead, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bowman, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Athens, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Jefferson, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Support JobsIt Support Jobs in Athens, GA

It Support information

See Athens, GA salary details

$11

$17

$25

How much do it support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for it support in Athens, GA is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.71 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
More about It Support jobs

What are the most commonly searched types of It Support jobs in Athens, GA?

The most popular types of It Support jobs in Athens, GA are:

What are popular job titles related to It Support jobs in Athens, GA?

For It Support jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching It Support jobs in Athens, GA look for?

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Cities near Athens, GA with the most It Support job openings:

It Support jobs near you
Infographic showing various It Support job openings in Athens, GA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $37,340 per year, or $18 per hour.

IT Support Technician

Accurus Aerospace Corporation

Athens, GA • On-site

$20.75 - $28.50/hr

Other

Re-posted 25 days ago

Accurus Aerospace rating

6.7

Company rating: 6.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

67th of 72 rated aerospace companies

Job description

The IT Support Technician is the first point of contact for employees (users), ensuring the security and integrity of computer operations and data in accordance with the IT department's strategic plan.
Essential Functions
To perform this job, an individual must be able to perform each essential duty. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • Demonstrates basic technical understanding of Microsoft Office 365 products, including the Productivity Suite (Outlook, Word, Excel), as well as SharePoint and Teams
  • Communicates clearly and effectively to correctly identify user issues and appropriately explain technical information to technical and non-technical users across all levels of the organization
  • Installs and configures computer hardware, operating systems, and applications, including laptops, desktops, printers, copiers, phone systems, tablets, and other mobile devices, networked manufacturing equipment, and peripherals
  • Assists staff face-to-face, via email, or via Microsoft Teams or other remote support applications to set up systems or resolve issues
  • Troubleshoots technical issues as a first point of contact
  • Logs all incidents and service requests in the Help Desk ticketing application; timely recording of new incidents, troubleshooting activity, and resolution or escalation steps
  • Manages Helpdesk tickets; planning and prioritizing systematically to minimize backlog and ensure operational efficiency
  • Provides technical assistance to project teams and undertakes technical project roles when required
  • Provides technical support by identifying, investigating, and resolving users' problems with computer software and hardware; escalates complex issues to higher-level support when appropriate
  • Collaborates with employees to research and resolve problems
  • Collaborates with the global IT team
  • Arranges outside service by software or hardware vendors to repair or replace defective products
  • Maintains knowledge of technology innovations and trends; quickly learns new hardware and software as appropriate
  • Follows verbal and written instructions; reads and accurately interprets technical specs and instructions, online tutorials and support articles
  • Exercises sound judgment in selecting and implementing support recommendations to minimize unnecessary downtime; exercises appropriate discretion and spending in line with established guidelines and authority limitations
  • May manage security activities, including the operation of lobby access systems, badge systems, video security systems, and other access controls
  • Performs other related duties as assigned
  • Occasional domestic travel by air and/or ground transportation (including overnight travel) may be required

We appreciate your interest in Accurus Aerospace; however, only those applicants selected for interviews will be contacted.
Accurus offers a comprehensive employee benefit package upon completion of 30 days of employment. For full details, please visit the benefits section of our website.
Accurus is an Equal Employment Opportunity (EEO) and Affirmative Action Plan (AAP) employer and participates in the E-Verify Employment Verification Program. Please see our website for more information on employment practices.
Please note that Accurus only accepts applications submitted through our online recruiting system. For information on disability accommodations for applicants, please visit our career page.
All job offers are contingent upon successfully completing a drug screen and criminal background screening. Certain positions may require a Motor Vehicle Report (MVR), a credit report, and/or a medical physical examination.
Thank you for considering Accurus for your next career opportunity.

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