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Tech Support Jobs in Athens, GA (NOW HIRING)

Accurus Aerospace Corporation

IT Support Technician

Athens, GA · On-site

$20.75 - $28.50/hr

The IT Support Technician is the first point of contact for employees (users), ensuring the security and integrity of computer operations and data in accordance with the IT department's strategic ...

U.S. Navy

IT Support Specialist

Flowery Branch, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Arcade, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bishop, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Carnesville, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Watkinsville, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Newborn, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Dacula, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bowman, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Athens, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Jefferson, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Ila, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Elberton, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bethlehem, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Crawfordville, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bogart, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Maysville, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Braselton, GA · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsTech Support JobsTech Support Jobs in Athens, GA

Tech Support information

See Athens, GA salary details

$26.1K

$42K

$63.7K

How much do tech support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for tech support in Athens, GA is $41,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $45,400.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

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For Tech Support jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Athens, GA look for?

The top searched job categories for Tech Support jobs in Athens, GA are:

What cities near Athens, GA are hiring for Tech Support jobs?

Cities near Athens, GA with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Athens, GA as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 70% Full Time, 25% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,984 per year, or $20.2 per hour.

Technology Support Paraprofessional

Jackson County Public Schools

Jefferson, GA • On-site

$14.87 - $20.59/hr

Full-time

Posted 5 days ago

Job description

Position Type:
Technology/Technology Support Paraprofessional
Date Posted:
9/1/2026
Location:
Heroes Elementary School
Date Available:
Upon Board Approval
JOB PURPOSE/SUMMARY
The Technology Support Paraprofessional is responsible for monitoring and supporting computer software and systems. Their day to day responsibilities will include resetting staff and student passwords, diagnosing software login issues and solving technical and application problems. The Technology Support Paraprofessional will oversee daily operations and inventory maintenance.
DUTIES AND RESPONSIBILITIES
Note: The duties and responsibilities outlined below reflect the general scope of work expected for this position. Additional tasks may be assigned as needed to support the goals and operations of the organization.
  • Operates under direct supervision to assist with entry-level technology support tasks and escalate advanced technical problems to higher-level staff.
  • Serve as the primary point of contact for students, staff, and faculty of one school seeking assistance for technology issues
  • Maintain, track, and inventory technology equipment
  • Monitor Help Desk tickets and resolve user issues
  • Track damage and repair status of district-owned devices
  • Assign district devices and resources to new users
  • Provide basic training, technical support, and operational assistance to all end users on various digital resources, devices, and peripherals
  • Provide minor troubleshooting for student and educator devices
  • Provide online testing support for schools
  • Attend regularly scheduled system technology meetings and trainings as required
  • Performs other tasks consistent with the goals and objectives of the Technology Department

MINIMUM QUALIFICATIONS
  • 21 years of age or older
  • High school diploma or equivalent
  • Ability to work collaboratively in a support role within a school setting

PREFERRED QUALIFICATIONS
  • Experience providing technical assistance for hardware, software, or digital tools
  • Familiarity with K-12 educational environments and user needs

EMPLOYMENT TERMS
  • 190 Day Work Calendar
  • Annual Salary based on years of experience in a similar role
  • Annual Salary Range: $22,614 - $31,303 ($14.87 - $20.59 per hour)

WORKING CONDITIONS
  • Work is performed primarily in a standard in-person school setting.
  • Requires occasional lifting of materials or equipment up to 50 lbs.
  • Requires proficiency in using district technology, including communication platforms, data management systems, and learning management systems.
  • Standard work hours align with the school day and district office hours, but may require attendance at evening or weekend meetings, school events, or professional development sessions.
  • Must be flexible and adaptable to varying schedules and demands across the district.

SELECTION PROCEDURES
Thank you for your interest in joining Jackson County Schools. Our selection process ensures that we identify the most qualified candidates for our team. Supervisors will prioritize candidates who meet both the preferred and minimum qualifications for each position and will select individuals for interviews as positions become available.
The Jackson County School System is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status.The Jackson County School System is a drug-free workplace. A background check will be completed upon hire, which may consist of any or all of the following: criminal and employment histories, credit history (as applicable to the position), education credentials, and motor vehicle driving records.
Due to the volume of submissions received by this office, information concerning application or interview status cannot be provided in writing, over the phone, or in person. All applicants who submit a complete application package will be considered but may not necessarily receive notification or an interview. The job posting may be subject to being closed at any time without notice. Only those qualified candidates who are selected for an interview shall receive notification upon the filling of this vacancy.

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