ZipRecruiter

Log In

1

It Support Jobs in Decatur, GA (NOW HIRING)

Curant Health

IT Support Specialist

Smyrna, GA · On-site

The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other ...

BBNC

IT Support Specialist

Atlanta, GA · On-site

The IT Support Specialist provides advanced technical support to end users across the organization, ensuring reliable operation of Windows-based systems, mobile devices, and core business ...

Salas O'Brien, Inc.

IT Support Specialist

Atlanta, GA · Hybrid

IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That ...

Salas O'Brien

IT Support Specialist

Atlanta, GA · On-site

IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Holland & Knight LLP

IT Support Specialist

Atlanta, GA · On-site

They are seeking an IT Support Specialist to provide technical support to attorneys and staff, ensuring the functionality of all PCs, phones, and IT infrastructure in the office. Responsibilities ...

RaceTrac

IT Support Manager

Atlanta, GA · On-site

RaceTrac is a company focused on delivering exceptional service through its Loyalty platform, and they are seeking an IT Support Manager to ensure the availability, stability, and performance of this ...

Ware Malcomb

IT Support Specialist I

Atlanta, GA · On-site

The IT Support Specialist I is in the front lines of our helpdesk, responsible for supporting our end users in the local office and offices in the assigned region(s). This entry-level role has the ...

Ubertal Inc

IT Support Specialist 3

Conyers, GA · On-site

Position Title: IT Support Specialist 3 Location: Conyers, GA (Metro Atlanta) Engagement Type: Contract Work Mode: Onsite Duration: July 20, 2026 - June 30, 2027 (~11.5 months) Interview Type: In ...

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years ...

previous pagenext page

Showing results 21-40

All JobsIt Support JobsIt Support Jobs in Decatur, GA

It Support information

See Decatur, GA salary details

$11

$18

$25

How much do it support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it support in Decatur, GA is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.95 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
More about It Support jobs

What are the most commonly searched types of It Support jobs in Decatur, GA?

The most popular types of It Support jobs in Decatur, GA are:

What job categories do people searching It Support jobs in Decatur, GA look for?

The top searched job categories for It Support jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for It Support jobs?

Cities near Decatur, GA with the most It Support job openings:

It Support jobs near you
Infographic showing various It Support job openings in Decatur, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,756 per year, or $18.2 per hour.

IT Support Specialist

Curant Health

Smyrna, GA • On-site

Full-time

Medical, PTO

Posted 6 days ago

Job description

JOIN A LEADING HEALTHCARE TEAM
Do you want to join a leading healthcare team focused on nurturing long-term patient and caregiver relationships? Do you want to be a part of a company that is committed to hiring the best people and using the best technology and tools to deliver improved health outcomes for patients and partners? If so, take a look at the available career opportunities at Curant Health.
Curant Health is searching for an IT Support Specialist to join its team in Smyrna, GA. The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other IT related peripherals. This individual will be responsible for answering technical questions, troubleshooting, resolving users' issues, creating user accounts, and maintaining all servers. This individual should have experience in meeting and exceeding customer service SLAs. This role requires flexibility to be available for on-call rotational support.
Responsibilities
The IT Support Specialist is responsible for designing, organizing, modifying, and supporting the computer and network infrastructure. This includes provisioning, installation/configuration, operation, and maintenance of systems hardware and software, website maintenance tasks, employee setup and maintenance, desktop support, and telecommunication services for employees in all locations.
This individual should have a high level of initiative and will assume responsibility for helpdesk support services, as well as perform hardware, software, and network troubleshooting in a timely and effective manner. Guiding the implementation of facilities infrastructure from the ground up with minimal supervision.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Perform regular security monitoring to identify any possible security breach.
  • Create, change, and delete user accounts per request.
  • Setup and support employee workstations and conference rooms.
  • Install technology devices and equipment with the use of power tools.
  • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
  • Monitor a database for all ticketed items and ensure that the service tickets are resolved in timely manner.
  • Keep IT workspaces, including server rooms, clean and organized.
  • Service, maintain, troubleshoot, and configure network printers.
  • Provide an excellent level of customer support for employees, vendors, and clients of Curant Health.
  • Provide guidance of systems and hardware with our employees.
  • Create documentation for technology functions.
  • Support information technology initiatives that link directly with our overall strategic business objectives as an organization.
  • Research new technologies that could assist Curant Health in reducing costs and/or improve productivity as requested.
  • Research and recommend innovative, and where possible automated approaches for system administration tasks.
  • Maintain IT inventory system.
  • Develop and maintain installation and configuration procedures.
  • Plays key roles in ensuring that employees stay abreast of technology changes that are made to support our business needs.
  • Acts as a change agent, and communicator.
Qualifications
  • Requires 3+ years' experience of relevant work experience in a related position in an IT environment that delivers service to internal customers.
  • Bachelor's degree in Information Technology preferred. Candidates with degrees in other fields must have significant compensating experience.

Why Work for Us?
We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.
Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply