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It Support Jobs in Decatur, GA (NOW HIRING)

Empower Brands

IT Support Analyst

Alpharetta, GA · On-site

The IT Support Analyst will provide primary technical support, onsite and remotely, to end-users on various technical issues and problems on multiple platforms including desktops, laptops, mobile ...

Ubertal Inc

Senior IT Support Specialist

Conyers, GA · On-site

Title: Senior IT Support Specialist | Cloud & Infrastructure Support Location: Onsite -- Conyers, GA (Metro Atlanta) Duration: Contract | Full-Time | ~2-Month Contract (potential extension) We are ...

Enlace Health

IT Support Engineer

Atlanta, GA · On-site

IT Support Engineer Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...

Guardian Pharmacy

IT Support Specialist

Atlanta, GA · On-site

Support Growth. At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an ...

Empower Brands

IT Support Analyst

Alpharetta, GA · On-site

The IT Support Analyst will provide primary technical support, onsite and remotely, to end-users on various technical issues and problems on multiple platforms including desktops, laptops, mobile ...

Empower Brands

IT Support Analyst

Alpharetta, GA

The IT Support Analyst will provide primary technical support, onsite and remotely, to end-users on various technical issues and problems on multiple platforms including desktops, laptops, mobile ...

Guardian Pharmacy, LLC

IT Support Specialist

Atlanta, GA · On-site +1

Support Growth. At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

Vitalsearchgroup

IT Support Specialist

Atlanta, GA

We are seeking an IT Support Specialist to provide day-to-day technical support to clinical and administrative staff. This role supports internal users with account access, healthcare applications ...

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role As an IT Desktop Support Technician, you will provide technical support services, including support for desktops, laptops, file/print servers, and data/telecommunications networks. You ...

InstantServe LLC

IT Support Specialist 3

Conyers, GA · On-site

This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional DDS systems (e.g., Nemo Q ...

Southern Company

IT Support Analyst

Atlanta, GA · On-site

IT Support Analyst Locations: Birmingham, Alabama or Atlanta, Georgia Onsite 4 days a week. To provide dedicated technical and business process support for the Technology Organization (TO) systems at ...

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All JobsIt Support JobsIt Support Jobs in Decatur, GA

It Support information

See Decatur, GA salary details

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How much do it support jobs pay per hour?

As of May 31, 2026, the average hourly pay for it support in Decatur, GA is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Decatur, GA? The most popular types of It Support jobs in Decatur, GA are:
What are popular job titles related to It Support jobs in Decatur, GA? For It Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Decatur, GA look for? The top searched job categories for It Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for It Support jobs? Cities near Decatur, GA with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Decatur, GA as of May 2026, with employment types broken down into 76% Full Time, 10% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,756 per year, or $18.2 per hour.
IT Support Specialist

IT Support Specialist

MedCura Health

Stone Mountain, GA

Full-time

Posted 6 days ago

Job description

Overview

The IT Support Specialist will provide top-notch technical assistance to our staff. This role's duties will include ensuring optimal use of our hardware and software technologies, enhancing performance of our technical systems, and securing data. The IT Support Specialist will also advise on IT equipment upgrades and provide administrative direction and support for daily operational activities. This individual will work closely with IT staff and stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

Qualifications
  • Associate's degree in computer science or related field or two (2) years of professional work experience in an Information Systems environment and one (1) year healthcare, financial or clinical systems experience.
  • Proficient in Microsoft 365.
  • Excellent organizational skills and the ability to adjust priorities accordingly to meet changing deadlines or priorities.
  • Ability to work independently as well as part of a team.
  • Strong focus and attention to detail a must.
  • Must be computer knowledgeable and demonstrate knowledge of applicant tracking systems.
Responsibilities
  • Assume a key role in a busy healthcare IT services area where strategic planning skills will be valued.
  • Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly.
  • Maintain the deployment, monitoring, maintenance, development, upgrade and support of all PC's, operating systems, hardware, software, and office automation equipment.
  • Install all new technology for the center, including computer operating systems, software programs and applications, new desktops/laptops/tablets, and other computer hardware.
  • Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment.
  • Provide software and hardware education support to end-users.
  • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently.
  • Run security checks on all our systems to ensure we are protected from cybersecurity threats.
  • Work with the IT staff to implement all IT policies and procedures.
  • Administer MedCura's integration strategy with external entities and organizations, including participation in a Health Information Exchange or similar activities.
  • Work with technology partners and vendors to optimize system efficiencies and resolve issues.
  • Maintain accurate and up to date inventory records of all microcomputer equipment with the center and other sites. Ensure all equipment is properly tagged and labeled. Ensure all software is properly licensed.
  • Establish and maintain regular written and in-person communication with the organization's executives, department heads and end users regarding pertinent IT activities.
Employment Type: FULL_TIME

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