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It Jobs in Decatur, GA (NOW HIRING)

Apidel Technologies

IT Manager

Atlanta, GA

$91.40K - $112K/yr

Facilitate communication and training related to IT policy requirements, reporting resources, and compliance protocols. Assist with the escalation and documentation of suspected policy violations in ...

Next Step Systems

IT Specialist

Atlanta, GA · On-site

Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire IT Specialists for jobs in Atlanta, Georgia and in other cities too. Please contact our IT ...

Next Step Systems

IT Specialist

Sandy Springs, GA · On-site

Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire IT Specialists for jobs in Sandy Springs, Georgia and in other cities too. Please contact our IT ...

Nichiha

Information Technology Manager

Johns Creek, GA · On-site

$87.50K - $107.30K/yr

Primary duties encompass planning, coordinating, and directing IT-related activities, and providing administrative direction and support for the IT Department's daily operations. Supervisory ...

Lagardere Travel Retail

IT Intern

Atlanta, GA · On-site

$14.50 - $19.25/hr

Contributing to the documentation of IT procedures. * Interview 3 - 5 leaders to better understand their functions and perspectives on the business. * In partnership with your supervisor and student ...

EAE USA Inc

IT Specialist

Tucker, GA · On-site

$85K - $100K/yr

S., this is the place to do it. Position Summary We're searching for a high-energy IT Support Specialist who loves solving problems, helping people, and keeping systems running like clockwork. In ...

Pae

Information Technology Engineer

Forest Park, GA

Must hold current DoD 8140 Information Assurance Technology (IAT) Level II Must hold a current DoD 8140 Information Assurance Technology (IAT) Level II certification IT and Security + CE required IAT ...

Infojini Inc

IT Technician

Decatur, GA

Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing ...

Noblesoft Technologies

IT Architect

Atlanta, GA · On-site

Job Title: IT Architect Location: Atlanta, GA 30308 - Hybrid Duration: Long Term Locals only Qualifications: • Bachelor's degree in computer science, information systems or related specialty from ...

Omni Hotels & Resorts

IT Manager

Atlanta, GA · On-site

$91.40K - $112K/yr

Ensures proper operation of IT equipment while troubleshooting hardware or software issues. * Ensure that IT systems and controls are in place to comply with corporate policies and procedures ...

Flatiron Construction Corp

IT Specialist

Alpharetta, GA · On-site

$63K - $70K/yr

Overview Are you a problem solver passionate about providing top-tier solutions? As an IT Specialist, you will provide second-level IT support to users across the SR400 Project office, and ...

State of Georgia

Information Technology Intern

Atlanta, GA · On-site

$14.50 - $19.25/hr

It administers the nationally recognized Georgia's Pre-K Program, licenses child care centers and home-based child care, administers Georgia Childcare and Parent Services (CAPS) program, federal ...

Flatiron Construction Corp

IT Specialist

Alpharetta, GA · On-site

$63K - $70K/yr

Are you a problem solver passionate about providing top-tier solutions? As an IT Specialist, you will provide second-level IT support to users across the SR400 Project office, and collaborate with ...

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All JobsIt JobsIt Jobs in Decatur, GA

It information

See Decatur, GA salary details

$48.8K

$107.1K

$146K

How much do it jobs pay per year?

As of May 29, 2026, the average yearly pay for it in Decatur, GA is $107,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $113,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT professional, and why are they important?

To thrive as an IT professional, you need a strong understanding of computer systems, networking, troubleshooting, and often a relevant degree or industry certifications such as CompTIA A+, Cisco CCNA, or Microsoft certifications. Familiarity with operating systems, cybersecurity tools, cloud platforms, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and adaptability help IT professionals manage technical issues and support users effectively. These skills are crucial for ensuring reliable technology infrastructure and maintaining business continuity.

What are some common challenges faced by IT professionals when supporting end users, and how can they effectively address them?

IT professionals often encounter challenges such as troubleshooting diverse technical issues, communicating complex solutions in simple terms, and managing multiple support requests simultaneously. To address these, it's important to prioritize tasks effectively, maintain clear and patient communication with users, and document recurring issues to streamline future support. Building strong relationships with team members and staying current with new technologies also help IT professionals deliver efficient and effective support.

What are IT professionals?

IT professionals are individuals who specialize in information technology, which involves the use, development, and maintenance of computer systems, software, and networks. They work in various areas such as technical support, network administration, cybersecurity, software development, and database management. IT professionals help organizations manage their technology infrastructure, solve technical problems, and ensure that computer systems run efficiently and securely. Their roles are essential in almost every industry as businesses rely increasingly on technology for daily operations.

What is the difference between IT vs Network Technician?

AspectITNetwork Technician
Required CredentialsIT certifications, such as CompTIA A+, Network+, or Cisco certificationsNetworking-specific certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOffice settings, remote work, or client sites; involves hardware, software, and systems managementPrimarily technical work on network hardware, cabling, routers, switches, and network troubleshooting
Employer & Industry UsageUsed across various industries including tech, finance, healthcare, and educationCommon in telecommunications, IT services, and large organizations with complex networks
Common Search & Comparison IntentUnderstanding broad IT roles and responsibilitiesFocusing on network-specific tasks and skills

IT professionals have a broader scope, managing hardware, software, and systems, while Network Technicians focus specifically on network infrastructure and troubleshooting. Both roles require certifications and are vital in tech environments, but their daily tasks and expertise areas differ.

More about It jobs
What are the most commonly searched types of It jobs in Decatur, GA? The most popular types of It jobs in Decatur, GA are:
What job categories do people searching It jobs in Decatur, GA look for? The top searched job categories for It jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for It jobs? Cities near Decatur, GA with the most It job openings:
It jobs near you
Infographic showing various It job openings in Decatur, GA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $107,111 per year, or $51.5 per hour.

IT Service Representative (IT Help Desk)

Athena Information Technology

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

IT Service Representative (IT Help Desk)

Location: Atlanta, GA

Job Type: Full-time | On-call rotation required

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

About Us

Our mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.

Position Summary

As an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.

What You'll Do

  • Serve as the first line of IT support for staff via phone, email, and ticketing system.
  • Resolve Tier 1 issues (hardware, software, network, applications).
  • Track, document, and follow up on support tickets.
  • Escalate issues to Tier 2 teams when necessary.
  • Provide user training and support on IT equipment and software.
  • Participate in 24/7 on-call rotation for emergency support.

What We're Looking For

  • High school diploma or equivalent (required).
  • 1+ year technical support experience or internship.
  • 1 IT certification or 2-year Associate's degree.
  • Strong troubleshooting and customer service skills.
  • Experience with ticketing systems, MS Office, and remote support tools.
  • Excellent communication-able to explain technical issues clearly.

Why Join Us?

  • Competitive pay + benefits package.
  • Opportunities for career growth and certifications.
  • Supportive, mission-driven team environment.
  • Make a real impact by helping our care centers deliver better service every day.

Apply today to bring your IT skills to a place where they matter!


Job Posted by ApplicantPro