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It Jobs in Decatur, GA (NOW HIRING)

IT Support Technician Level 2

Lilburn, GA ยท On-site

$19.75 - $27.25/hr

Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking hardware * Troubleshoot hardware issues quickly and accurately to minimize client downtime * Assemble ...

Identify IT opportunities within copier/imaging accounts. * Attend networking events and industry functions to build the Milner brand and generate net-new interest. * Provide ongoing training and ...

Manage, mentor, and develop a team of 2-3 IT professionals; own help desk and end-user support standards, ticket SLAs, and escalation. * Administer and optimize the Microsoft 365 environment ...

Manage, mentor, and develop a team of 2-3 IT professionals; own help desk and end-user support standards, ticket SLAs, and escalation. * Administer and optimize the Microsoft 365 environment ...

Resolve IT issues across hardware, software, platforms, connectivity, and access. Fix root causes, not just symptoms. * Handle escalations from the IT Ops agent and from first-line colleagues, with ...

Resolve IT issues across hardware, software, platforms, connectivity, and access. Fix root causes, not just symptoms. * Handle escalations from the IT Ops agent and from first-line colleagues, with ...

Contribute to and maintain IT knowledge base articles, documenting resolution procedures and user-facing "self-help" guides. * Coordinate local office technology operations, monitor onsite ...

IT Support

Alpharetta, GA ยท On-site

$20 - $24/hr

Facilitate and enhance the communication and process between IT and the business to establish software engineering priorities, work direction, and best practices; includes working with key ...

IT Support Analyst

Atlanta, GA ยท On-site

$50K - $75K/yr

This role will serve as the primary IT point of contact for our Atlanta-based team, providing hands-on technical support while working closely with our centralized IT team based in Argentina. You ...

IT Program Manager

Atlanta, GA ยท On-site

$111K - $112K/yr

Optimize IT department operations by surfacing processes for further automation and potential efficiency improvements. Experience: * Bachelor's degree in Computer Science, Information Technology ...

Senior IT Auditor

Atlanta, GA ยท On-site

$89K - $117K/yr

You will lead and conduct audits focused on IT General Controls (ITGC), IT Application Controls (ITAC), and End-User Computing Controls (EUEC) to ensure compliance with internal policies, industry ...

Showing results 41-60

It information

See Decatur, GA salary details

$48.8K

$107.1K

$146K

How much do it jobs pay per year?

As of Sep 1, 2026, the average yearly pay for it in Decatur, GA is $107,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $113,700.00 per year, depending on experience, location, and employer.

What is an IT professional?

IT professionals are individuals who specialize in information technology, which involves the use, development, and maintenance of computer systems, software, and networks. They work in various areas such as technical support, network administration, cybersecurity, software development, and database management. IT professionals help organizations manage their technology infrastructure, solve technical problems, and ensure that computer systems run efficiently and securely. Their roles are essential in almost every industry as businesses rely increasingly on technology for daily operations.

What are the key skills and qualifications needed to thrive as an IT professional?

To thrive as an IT professional, you need a strong understanding of computer systems, networking, troubleshooting, and often a relevant degree or industry certifications such as CompTIA A+, Cisco CCNA, or Microsoft certifications. Familiarity with operating systems, cybersecurity tools, cloud platforms, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and adaptability help IT professionals manage technical issues and support users effectively. These skills are crucial for ensuring reliable technology infrastructure and maintaining business continuity.

What are some common challenges faced by IT professionals when supporting end users, and how can they effectively address them?

IT professionals often encounter challenges such as troubleshooting diverse technical issues, communicating complex solutions in simple terms, and managing multiple support requests simultaneously. To address these, it's important to prioritize tasks effectively, maintain clear and patient communication with users, and document recurring issues to streamline future support. Building strong relationships with team members and staying current with new technologies also help IT professionals deliver efficient and effective support.

What is the difference between IT vs Network Technician?

AspectITNetwork Technician
Required CredentialsIT certifications, such as CompTIA A+, Network+, or Cisco certificationsNetworking-specific certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOffice settings, remote work, or client sites; involves hardware, software, and systems managementPrimarily technical work on network hardware, cabling, routers, switches, and network troubleshooting
Employer & Industry UsageUsed across various industries including tech, finance, healthcare, and educationCommon in telecommunications, IT services, and large organizations with complex networks
Common Search & Comparison IntentUnderstanding broad IT roles and responsibilitiesFocusing on network-specific tasks and skills

IT professionals have a broader scope, managing hardware, software, and systems, while Network Technicians focus specifically on network infrastructure and troubleshooting. Both roles require certifications and are vital in tech environments, but their daily tasks and expertise areas differ.

Do IT jobs pay well?

IT jobs generally offer competitive salaries that vary based on experience, location, and specialization. Roles such as network administrators, cybersecurity analysts, and software developers tend to have higher earning potential, especially with relevant certifications and skills in demand. Entry-level positions may pay less, but experienced professionals often earn above average wages in the industry.

What is in an IT job?

An IT job involves managing and supporting computer systems, networks, and software to ensure they operate efficiently. Common tasks include troubleshooting technical issues, installing hardware and software, and maintaining cybersecurity. IT professionals often use tools like operating systems, network protocols, and may hold certifications such as CompTIA or Cisco.

What is the best IT job to get?

The best IT job depends on individual skills and interests, but roles such as software developer, cybersecurity analyst, and network administrator are highly in demand. These positions often require relevant certifications, technical skills, and problem-solving abilities, and they offer competitive salaries and growth opportunities.

What types of jobs are in IT?

IT offers a variety of roles including network administrators, cybersecurity analysts, software developers, systems engineers, database administrators, and technical support specialists. These jobs often require knowledge of programming, networking, security protocols, and relevant certifications such as CompTIA or Cisco certifications. The work environment can range from office settings to remote work, with schedules typically including standard business hours or shift work for support roles.

What are the most commonly searched types of It jobs in Decatur, GA?

The most popular types of It jobs in Decatur, GA are:

What are popular job titles related to It jobs in Decatur, GA?

For It jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching It jobs in Decatur, GA look for?

The top searched job categories for It jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for It jobs?

Cities near Decatur, GA with the most It job openings:

Infographic showing various It job openings in Decatur, GA as of August 2026, with employment types broken down into 9% Internship, 55% Full Time, and 36% Contract. Highlights an 100% In-person job distribution, with an average salary of $107,111 per year, or $51.5 per hour.

IT Support Technician Level 2

BEYOND IT SUPPORT LLC

Lilburn, GA โ€ข On-site

$19.75 - $27.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

About Us:
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We’re looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients’ hardware running smoothly and efficiently.
Job Description
What You’ll Do:

  • Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking hardware
  • Troubleshoot hardware issues quickly and accurately to minimize client downtime
  • Assemble and prepare equipment for deployment or return to clients
  • Maintain detailed records of repairs, parts used, and test results
  • Manage and organize repair bench workspace and inventory of spare parts and tools
  • Work closely with help desk and field technicians to support client needs and share technical insights
  • Assist in configuring and testing equipment before it’s delivered or deployed
  • Stay up to date on the latest hardware technology and repair techniques relevant to MSP services
  • Onsite work at Clients locations as needed. Including setups, pickups, drop-offs
  • Manage incoming deliveries and inventory.
Additional Duties and Responsibilities:

  • Improve customer service, perception, and satisfaction.
  • Fast turnaround of Customer Requests.
  • Ability to multi-task
  • Ability to work in a team and communicate effectively.
  • Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
  • Escalate service requests that require engineer level support, following ticket to resolution.
  • Responsible for entering all time and expenses in ConnectWise as they occur.
  • Enter all work as service tickets in ConnectWise.
  • Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Who You Are:

  • You have 3-5 years of solid experience as a Bench Technician or similar role within IT support or repair
  • A Plus Certification 
  • Comfortable with a variety of IT hardware — from desktops and laptops to networking devices and servers
  • Detail-oriented and able to troubleshoot with patience and precision
  • Able to handle multiple repair jobs efficiently in a fast-paced environment
  • A good communicator who can work collaboratively with a small team and interface with clients when needed
  • Reliable and proactive, taking ownership of your work from start to finish
  • Advanced understanding of operating systems, business applications, printing systems, and network systems.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
    Diagnosis skills of technical issues.
  • Familiarity with MSP workflows, ticketing systems, or IT service management is a plus
  • Travel to client’s locations as needed (Must have reliable transportation
Why Join Us?

  • A friendly, supportive team atmosphere where your skills really make a difference
  • Hands-on experience with a wide range of hardware in a growing MSP environment
  • Opportunities to expand your technical knowledge and grow your career
  • Competitive pay and flexible work arrangements tailored for work-life balance
  • A chance to help local businesses stay productive and secure with your expertise
If you’re ready to bring your repair skills to a growing MSP where you’ll be valued and challenged, we’d love to hear from you!
  • Travel to client’s locations as needed (Must have reliable transportation)