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Remote Dispute Resolution Analyst Jobs (NOW HIRING)

Addison Group

Bilingual Call Center Representative

Tysons, VA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Dispute Resolution Specialist I (Bilingual English/Spanish) Industry: Call Center/Non-profit ... remote. * Standard schedule: Monday-Friday, 9:00am-6:00pm (1-hour unpaid lunch) Work Schedule ...

Addison Group

Bilingual Call Center Representative

Tysons, VA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Dispute Resolution Specialist I (Bilingual English/Spanish) Industry: Call Center/Non-profit ... remote. * Standard schedule: Monday-Friday, 9:00am-6:00pm (1-hour unpaid lunch) Work Schedule ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

8x8

Head of Global Employment Law & Litigation

This role is fully remote. Key Focus Areas Global Employment Law The ideal candidate brings strong ... Litigation & Dispute Resolution • Lead all aspects of litigation and dispute resolution ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

8x8

Head of Global Employment Law & Litigation

This role is fully remote. Key Focus Areas Global Employment Law The ideal candidate brings strong ... Litigation & Dispute Resolution Lead all aspects of litigation and dispute resolution, including ...

Jobot

Business Litigation Attorney

Riverside, CA · On-site +1

$170K - $250K/yr

Remote or Hybrid Business Litgation Attorney! This Jobot Job is hosted by: Sharon Brown Are you a ... This is a permanent position that requires a firm understanding of dispute resolution, business ...

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Remote Dispute Resolution Analyst information

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$46

How much do remote dispute resolution analyst jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote dispute resolution analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is the difference between Remote Dispute Resolution Analyst vs Customer Service Representative?

AspectRemote Dispute Resolution AnalystCustomer Service Representative
CredentialsTypically requires conflict resolution, negotiation, or legal certificationsUsually requires high school diploma or equivalent, customer service training
Work EnvironmentRemote, often in legal, financial, or e-commerce sectorsRemote or on-site, in retail, telecom, or service industries
Employer & IndustryFinancial institutions, e-commerce companies, legal firmsRetail stores, telecom providers, service companies

The Remote Dispute Resolution Analyst focuses on resolving conflicts through negotiation and legal knowledge, often in specialized industries. Customer Service Representatives handle general customer inquiries and support. While both roles may work remotely, the Analyst role requires specific dispute resolution skills and certifications, making it more specialized than the Customer Service Representative position.

More about Remote Dispute Resolution Analyst jobs

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Cities with the most Remote Dispute Resolution Analyst job openings:

What are the most commonly searched types of Dispute Resolution Analyst jobs?

The most popular types of Dispute Resolution Analyst jobs are:

What states have the most Remote Dispute Resolution Analyst jobs?

States with the most job openings for Remote Dispute Resolution Analyst jobs include:

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The top searched job categories for Remote Dispute Resolution Analyst jobs are:

Remote Dispute Resolution Analyst jobs near you
Infographic showing various Remote Dispute Resolution Analyst job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.

Bilingual Call Center Representative

Addison Group

Tysons, VA • Remote

$24 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

Job Title: Dispute Resolution Specialist I (Bilingual English/Spanish)

Industry: Call Center/Non-profit

Location (city, state): McLean, VA (Hybrid role after training)

Assignment Type: Contract-to-Hire (long-term contract with potential for conversion)

Pay: $24.00 – $25.00 /hour (Estimated conversion salary: $50,000-$55,000)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Additional Details:

  • Start Date: 1-2 Weeks' After Offer
  • Training takes place onsite for 3–6 weeks (Monday–Friday), then transitions to a hybrid schedule of 2 days onsite/ 3 days remote.
  • Standard schedule: Monday–Friday, 9:00am–6:00pm (1-hour unpaid lunch)

Work Schedule:

  • Full-time, Monday–Friday
  • Onsite for initial training, then Hybrid after completion
  • 9:00am–6:00pm with a 60-minute lunch

About Our Client:

Our client is a nationally recognized organization providing consumer assistance, education, and support services. Their programs help consumers navigate product and service issues while promoting fair business practices. They operate a high-volume contact center and offer structured training, growth opportunities, and a collaborative environment.

Job Description:

Addison Group is seeking a Bilingual Dispute Resolution Specialist (English/Spanish) for our client. This role supports consumers by guiding them through the dispute resolution process, answering questions, and ensuring proper documentation is collected to move claims forward. This is an excellent opportunity for candidates with strong customer service backgrounds looking to advance within a structured, mission-driven environment.

Key Responsibilities:

  • Provide inbound phone and online support during core business hours, maintaining availability during assigned shifts.
  • Walk consumers through the dispute resolution process, including program eligibility and claim submission steps.
  • Assist consumers in understanding state-specific guidelines and general requirements.
  • Follow up on pending documentation to ensure claims can be opened or advanced.
  • Manage outreach tasks and special projects to support overall service level goals.
  • Refer escalated concerns to leadership when required.
  • Maintain professionalism, accuracy, and empathy in all consumer interactions.

Qualifications:

  • Bilingual proficiency in English and Spanish is required.
  • 4+ years of progressive customer service experience in a web-based or call center environment.
  • Bachelor’s degree preferred.
  • Experience using contact center platforms (e.g., RingCentral, Matterhorn, or similar systems).
  • Background supporting large-scale or enterprise-level customer operations strongly preferred.
  • Strong written and verbal communication skills.
  • Comfortable working in a fast-paced, metrics-driven environment.
  • Solid problem-solving abilities and customer-focused mindset.
  • Ability to learn structured processes, scripts, and regulatory guidelines.

Perks:

  • Comprehensive training program with ongoing development opportunities.
  • Pathway to advance into more complex case management responsibilities (Dispute Resolution Specialist II).
  • Hybrid work flexibility after training.
  • Supportive leadership and team-oriented workplace.
  • Modern office environment with resources that support productivity and collaboration.



Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.