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Remote Dispute Resolution Analyst Jobs (NOW HIRING)

Meticulous attention to detail to ensure accuracy in data analysis and dispute resolution. Customer Service Orientation: A proactive approach to addressing customer needs and ensuring high levels of ...

Team Lead

Austin, TX · On-site +1

This position is located Remote United States* Position Purpose: Provides subject matter expertise ... Dispute Resolution Analyst, Intake Specialists, LEP Analysts, and/or Reconsideration Analyst.

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Remote Dispute Resolution Analyst information

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$16

$27

$46

How much do remote dispute resolution analyst jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote dispute resolution analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is the difference between Remote Dispute Resolution Analyst vs Customer Service Representative?

AspectRemote Dispute Resolution AnalystCustomer Service Representative
CredentialsTypically requires conflict resolution, negotiation, or legal certificationsUsually requires high school diploma or equivalent, customer service training
Work EnvironmentRemote, often in legal, financial, or e-commerce sectorsRemote or on-site, in retail, telecom, or service industries
Employer & IndustryFinancial institutions, e-commerce companies, legal firmsRetail stores, telecom providers, service companies

The Remote Dispute Resolution Analyst focuses on resolving conflicts through negotiation and legal knowledge, often in specialized industries. Customer Service Representatives handle general customer inquiries and support. While both roles may work remotely, the Analyst role requires specific dispute resolution skills and certifications, making it more specialized than the Customer Service Representative position.

More about Remote Dispute Resolution Analyst jobs
What cities are hiring for Remote Dispute Resolution Analyst jobs? Cities with the most Remote Dispute Resolution Analyst job openings:
What are the most commonly searched types of Dispute Resolution Analyst jobs? The most popular types of Dispute Resolution Analyst jobs are:
What states have the most Remote Dispute Resolution Analyst jobs? States with the most job openings for Remote Dispute Resolution Analyst jobs include:
Infographic showing various Remote Dispute Resolution Analyst job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.
Remote Account Resolution Representative

Remote Account Resolution Representative

Annuity Health

Westmont, IL • Remote

$16 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

291st of 425 rated business services


Job description

Description

The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required - Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. Annuity Health offers a competitive starting salary and benefits.



Duties/Responsibilities


Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional "patient focused-patient service" at all times.

Strictly adhere to the Company's Compliance guidelines and expectations, to include Local, State, and Federal requirements.

Comply with the Company's call structure expectations including but not limited to, proper collection steps and techniques.

Achieve all assigned goals.

Properly identify individual account situations, and provide appropriate resolution.

Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.

Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.

Keep route maintenance backlog at an acceptable level.

Recognize pressing issues and escalate to management as they occur.

Work well with team members/management and not contribute to unproductive group conflict or negativity.

Represent the Company in a positive manner through professional conduct, attitude, and appearance.

Follow Company confidentiality and security policies and procedures.

Understand and comply with company policies and procedures.

Other duties as assigned by management.



Required Skills/Knowledge

Previous collection experience preferred.

Excellent Communication Skills required.

Basic Computer Skills required.

Customer Service Skills.

Conflict Resolution Skills.

High attention to detail.


Education/Experience

  • High school diploma or General Education Development (GED) Certificate required

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).