Westmont, IL · Remote
$16 - $26/hr
Medical
Dental
Vision
Retirement
PTO
Description The Remote Account Resolution Representative contacts customers to assist them in ... dispute resolution skills necessary to be successful in the position. Annuity Health offers a ...
Westmont, IL · Remote
$16 - $26/hr
Medical
Dental
Vision
Retirement
PTO
Description The Remote Account Resolution Representative contacts customers to assist them in ... dispute resolution skills necessary to be successful in the position. Annuity Health offers a ...
Westmont, IL · On-site +1
$16 - $26/hr
Medical
Dental
Vision
Retirement
PTO
Job Type Full-time Description The Remote Account Resolution Representative contacts customers to ... dispute resolution skills necessary to be successful in the position. Annuity Health offers a ...
Westmont, IL · On-site +1
$16 - $26/hr
Medical
Dental
Vision
Retirement
PTO
Job Type Full-time Description The Remote Account Resolution Representative contacts customers to ... dispute resolution skills necessary to be successful in the position. Annuity Health offers a ...
Chicago, IL · Remote
$60K - $85K/yr
Medical
Dental
Life
Retirement
PTO
This fully remote role is responsible for reviewing, investigating, and resolving moderate to ... resolution. * Evaluate complex underwriting and audit scenarios and recommend appropriate ...
Chicago, IL · Remote
$60K - $85K/yr
Medical
Dental
Life
Retirement
PTO
This fully remote role is responsible for reviewing, investigating, and resolving moderate to ... resolution. * Evaluate complex underwriting and audit scenarios and recommend appropriate ...
Warrenville, IL · Remote
$24 - $30.50/hr
Remote Salary: $55,000 - $65,000 What You'll Do * Lead daily cash application activities across ... dispute resolution, and aging reduction efforts. * Drive continuous improvement initiatives by ...
Warrenville, IL · Remote
$24 - $30.50/hr
Remote Salary: $55,000 - $65,000 What You'll Do * Lead daily cash application activities across ... dispute resolution, and aging reduction efforts. * Drive continuous improvement initiatives by ...
Chicago, IL · On-site +1
$110K - $250K/yr
Medical
Dental
Life
Retirement
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
$110K - $250K/yr
Medical
Dental
Life
Retirement
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
$110K - $250K/yr
Medical
Dental
Life
Retirement
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
$110K - $250K/yr
Medical
Dental
Life
Retirement
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
$110K - $250K/yr
Medical
Dental
Life
Retirement
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
$110K - $250K/yr
Medical
Dental
Life
Retirement
... dispute resolution including representation in various types of claims, controversies and ... This position is also open to partner candidates that will work remote but are based in Illinois.
Chicago, IL · On-site +1
Medical
Dental
Vision
About the Role This position will be remote and reporting to a Manager in the US and will be ... Dispute Resolution * Serve as the primary owner of vendor invoice disputes: receive, triage, and ...
Chicago, IL · On-site +1
Medical
Dental
Vision
About the Role This position will be remote and reporting to a Manager in the US and will be ... Dispute Resolution * Serve as the primary owner of vendor invoice disputes: receive, triage, and ...
Chicago, IL · On-site +1
Medical
Dental
Vision
About the Role This position will be remote and reporting to a Manager in the US and will be ... Dispute Resolution * Serve as the primary owner of vendor invoice disputes: receive, triage, and ...
Chicago, IL · On-site +1
Medical
Dental
Vision
About the Role This position will be remote and reporting to a Manager in the US and will be ... Dispute Resolution * Serve as the primary owner of vendor invoice disputes: receive, triage, and ...
Chicago, IL · On-site +1
$143K - $195K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... dispute resolution, policy development, and risk management. This position offers the opportunity ... This role is part of a fully remote, workforce, requires flexibility in working across time zones ...
Chicago, IL · On-site +1
$143K - $195K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... dispute resolution, policy development, and risk management. This position offers the opportunity ... This role is part of a fully remote, workforce, requires flexibility in working across time zones ...
Chicago, IL · Remote
$110K - $135K/yr
Medical
Dental
Vision
Retirement
PTO
Remote | $80,000-$130,000 DOE | Full-Time URGENT OPPORTUNITY - IMMEDIATE FILL If you have been ... Analyze complex tax liabilities and develop tailored resolution strategies * Advise clients on ...
Quick apply
Chicago, IL · Remote
$110K - $135K/yr
Medical
Dental
Vision
Retirement
PTO
Remote | $80,000-$130,000 DOE | Full-Time URGENT OPPORTUNITY - IMMEDIATE FILL If you have been ... Analyze complex tax liabilities and develop tailored resolution strategies * Advise clients on ...
Deerfield, IL · On-site +1
$63K - $101K/yr
... trend analysis using service delivery tracker, windshield, and complaints. * Supports internal ... resolution platforms. * Supports the development and implementation of programs that drive ...
Deerfield, IL · On-site +1
$63K - $101K/yr
... trend analysis using service delivery tracker, windshield, and complaints. * Supports internal ... resolution platforms. * Supports the development and implementation of programs that drive ...
Chicago, IL · On-site +1
$94K - $197K/yr
... analysis and investigation through litigation management, negotiation, and resolution. You'll ... Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ...
Chicago, IL · On-site +1
$94K - $197K/yr
... analysis and investigation through litigation management, negotiation, and resolution. You'll ... Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ...
Chicago, IL · On-site +1
... analysis and investigation through litigation management, negotiation, and resolution. You'll ... Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ...
Chicago, IL · On-site +1
... analysis and investigation through litigation management, negotiation, and resolution. You'll ... Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ...
Oak Brook, IL · On-site +1
$24.25 - $30.75/hr
This role utilizes data, system knowledge, and cross-functional collaboration to investigate payment discrepancies, identify root causes, and support issue resolution. The Analyst also identifies ...
New
Oak Brook, IL · On-site +1
$24.25 - $30.75/hr
This role utilizes data, system knowledge, and cross-functional collaboration to investigate payment discrepancies, identify root causes, and support issue resolution. The Analyst also identifies ...
New
Chicago, IL · On-site +1
$68K - $88K/yr
Medical
Dental
Vision
Retirement
PTO
However, qualified remote candidates will also be considered ** The Position Can Be Based In ... dispute resolution. * Ability to review and analyze medical records, legal documents, and claim ...
New
Chicago, IL · On-site +1
$68K - $88K/yr
Medical
Dental
Vision
Retirement
PTO
However, qualified remote candidates will also be considered ** The Position Can Be Based In ... dispute resolution. * Ability to review and analyze medical records, legal documents, and claim ...
New
Chicago, IL · On-site +1
... analysis and investigation through litigation management, negotiation, and resolution. You'll ... Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ...
Chicago, IL · On-site +1
... analysis and investigation through litigation management, negotiation, and resolution. You'll ... Gain exposure to high-profile litigation and alternative dispute resolution proceedings * Join a ...
Oak Brook, IL · Remote
$24.25 - $30.75/hr
This role utilizes data, system knowledge, and cross-functional collaboration to investigate payment discrepancies, identify root causes, and support issue resolution. The Analyst also identifies ...
New
Oak Brook, IL · Remote
$24.25 - $30.75/hr
This role utilizes data, system knowledge, and cross-functional collaboration to investigate payment discrepancies, identify root causes, and support issue resolution. The Analyst also identifies ...
New
Rosemont, IL · On-site +1
$90K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
Participate in mediations, settlement conferences, and other alternative dispute resolution ... Strong analytical, negotiation, and decision-making skills. * JD preferred, or bachelor's degree ...
Rosemont, IL · On-site +1
$90K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
Participate in mediations, settlement conferences, and other alternative dispute resolution ... Strong analytical, negotiation, and decision-making skills. * JD preferred, or bachelor's degree ...
Palos Heights, IL · Remote
$16 - $19/hr
... dispute resolution * Advancement potential * Remote work with all equipment provided Job Requirements: * Must be at least 18 years old * Collections experience strongly preferred * 1-3 years ...
Palos Heights, IL · Remote
$16 - $19/hr
... dispute resolution * Advancement potential * Remote work with all equipment provided Job Requirements: * Must be at least 18 years old * Collections experience strongly preferred * 1-3 years ...
| Aspect | Remote Dispute Resolution Analyst | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires conflict resolution, negotiation, or legal certifications | Usually requires high school diploma or equivalent, customer service training |
| Work Environment | Remote, often in legal, financial, or e-commerce sectors | Remote or on-site, in retail, telecom, or service industries |
| Employer & Industry | Financial institutions, e-commerce companies, legal firms | Retail stores, telecom providers, service companies |
The Remote Dispute Resolution Analyst focuses on resolving conflicts through negotiation and legal knowledge, often in specialized industries. Customer Service Representatives handle general customer inquiries and support. While both roles may work remotely, the Analyst role requires specific dispute resolution skills and certifications, making it more specialized than the Customer Service Representative position.
$16 - $26/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 18 days ago
6.4
Based on 7 frontline employees who took The Breakroom Quiz
345th of 491 rated business services
Description
The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required - Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. Annuity Health offers a competitive starting salary and benefits.
Duties/Responsibilities
Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional "patient focused-patient service" at all times.
Strictly adhere to the Company's Compliance guidelines and expectations, to include Local, State, and Federal requirements.
Comply with the Company's call structure expectations including but not limited to, proper collection steps and techniques.
Achieve all assigned goals.
Properly identify individual account situations, and provide appropriate resolution.
Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.
Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.
Keep route maintenance backlog at an acceptable level.
Recognize pressing issues and escalate to management as they occur.
Work well with team members/management and not contribute to unproductive group conflict or negativity.
Represent the Company in a positive manner through professional conduct, attitude, and appearance.
Follow Company confidentiality and security policies and procedures.
Understand and comply with company policies and procedures.
Other duties as assigned by management.
Required Skills/Knowledge
Previous collection experience preferred.
Excellent Communication Skills required.
Basic Computer Skills required.
Customer Service Skills.
Conflict Resolution Skills.
High attention to detail.
Education/Experience
Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Sourced by ZipRecruiter
Health care and social assistance
501 - 1,000 Employees
Westmont, IL, US
1973
