Remote Dispute Resolution Analyst Jobs in Maryland

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Commercial Manager to be based in our Baltimore, MD office to support the B&P Tunnel Replacement (BPTR) Program among other project opportunities available at AECOM.

AECOM is the delivery partner for Amtrak on the BPTR Program that will upgrade a ten-mile section of the Northeast Corridor (NEC), America’s busiest passenger rail line. The delivery partner team is responsible for supporting Amtrak with overseeing the full breadth of the program. The scope of services includes program management, design oversight, construction oversight, commissioning oversight, program controls, and commercial and capacity building.  The Program will also include delivery of new roadway and railroad bridges, new rail systems and track, and a new ADA-accessible West Baltimore MARC station.

The Commercial Manager will oversee the administration and performance of the contract (s). This role ensures effective contract management, compliance, and communication throughout the design phase and contract closeout. The position requires regular attendance at the Integrated Project Office (IPO) in Baltimore with flexibility for travel and remote work as appropriate. The Commercial Manager is responsible for overseeing design management processes while leveraging commercial and contractual expertise to address complex challenges. This role ensures effective collaboration across multidisciplinary teams, driving alignment between design objectives and business goals to deliver successful project outcome

Key Responsibilities

• Administer contract(s) ensuring compliance and performance.
• Manage contract modifications, change orders, and claims resolution.
• Serve as primary interface for commercial and contractual challenges during design progression.
• Monitor financial performance, identify risks, and recommend corrective actions.
• Support dispute resolution and DRB processes.
• Review invoices and deliverables for compliance with contract terms.
• Coordinate closely with Procurement and COTR on official contract actions.
• Maintain vital records for audits, grants management, and contract closeout.
• Trend and manage E&O activities and commercial impacts on construction packages.
• Prepare weekly performance updates for leadership.
• Lead development and maintenance of project risk registers.
• Support negotiations for contract change orders and variations.
• Manage design issues impacting construction packages.

Qualifications

Minimum:

• Bachelor’s degree in Engineering, Construction Management or related field.
• 8 years of experience in design management and contract administration or related field or demonstrated equivalency of experience and/or education. 
• Proficiency and knowledge of commercial and contractual processes in large-scale infrastructure projects.
• Experience managing complex contracts and resolve disputes effectively.
• Proficient in articulating ideas clearly, negotiate agreements, and manage stakeholder relationships.
• Experience analyzing problems, forecast risks, and implement solutions.
• Experience with invoice review, audit support, and grants management.

Preferred:

• Professional Engineer (PE) license.
• Legal or advanced commercial experience.
• 15 years of experience in design management and contract administration.
• Rail industry experience.
• Experience with alternate project delivery methods such as CMAR, design-build or P3 on major capital programs.
• Experience with infrastructure design and construction program and contract management experience with working knowledge of construction contracts, technical specifications and engineering drawing interpretations.
• Experience preparing and administering change orders, Requests for Equitable Adjustments (REAs), delay and impact claims.
• Experience supporting mediation, arbitration, and dispute resolution.
• Knowledgeable about federal competitive procurement processes and regulations.
• Results focused and self-directed with the ability to manage multiple project team members, consultants, and contractors for specific initiatives.

Additional Information

• Sponsorship for US employment authorization is not available now or in the future for this position
• Relocation is an option for this position. 
• Adherence to BPTR program policies is mandatory.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.