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Remote Desk Jobs in Minnesota (NOW HIRING)

Target

Lead Engineer - Insider Risk

Minneapolis, MN · On-site +1

$132K - $238K/yr

A Remote work arrangement means the team member worksfull-time from home oran alternatelocation that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 ...

Target

Lead Program Manager

Minneapolis, MN · On-site +1

$95K - $171K/yr

A Remote work arrangement means the team member worksfull-time from home oran alternatelocation that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 ...

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Remote Desk information

What is a remote desk?

A Remote Desk job refers to a position where employees perform their duties from a location outside the traditional office environment, typically from home or another remote location. These roles often involve using computers and internet-based tools to communicate, collaborate, and complete tasks. Remote Desk jobs can range across various industries, including customer service, IT support, administration, and more. This setup allows for greater flexibility, work-life balance, and the ability to work with teams across different geographical locations.

How does a remote desk role typically collaborate with other team members and departments?

In a Remote Desk position, collaboration is primarily facilitated through digital communication tools such as email, instant messaging, and video conferencing. Regular virtual meetings and project management platforms help ensure alignment and transparency across teams. Since you may not have face-to-face interactions, proactive communication and strong documentation are key to keeping projects on track and maintaining good working relationships with colleagues from various departments. Additionally, many organizations encourage remote desk employees to participate in virtual team-building activities to foster a sense of connection.

What are the key skills and qualifications needed to thrive as a remote desk specialist, and why are they important?

To thrive as a Remote Desktop Support Specialist, you need strong technical troubleshooting skills, a solid understanding of operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is crucial. Excellent communication, patience, and problem-solving abilities help you guide users and resolve issues efficiently. These skills ensure prompt, effective technical support and customer satisfaction, which are vital for minimizing downtime and maintaining business productivity.

What is the difference between Remote Desk vs Customer Support Specialist?

AspectRemote DeskCustomer Support Specialist
Required CredentialsBasic computer skills, sometimes certifications in specific softwareCustomer service training, communication skills, sometimes certifications in CRM tools
Work EnvironmentRemote, home-based setup with internet connectionRemote or in-office, often in call centers or customer service departments
Employer & Industry UsageTech companies, remote service providers, freelancing platformsRetail, telecom, tech companies, customer service centers

Remote Desk roles typically involve managing online tasks or customer inquiries remotely, often requiring basic technical skills. Customer Support Specialists focus on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, the Remote Desk role is broader, covering various online tasks, whereas Customer Support Specialists specifically handle customer interactions.

What are the most commonly searched types of Desk jobs in Minnesota?

The most popular types of Desk jobs in Minnesota are:

What are popular job titles related to Remote Desk jobs in Minnesota?

For Remote Desk jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Desk jobs in Minnesota look for?

The top searched job categories for Remote Desk jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Desk jobs?

Cities in Minnesota with the most Remote Desk job openings:

Remote Desk jobs near you
Infographic showing various Remote Desk job openings in Minnesota as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote

Hennepin Healthcare

Minneapolis, MN • On-site, Remote

Full-time

Re-posted 15 days ago

Hennepin Healthcare rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

266th of 898 rated healthcare providers

Job description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
JOB DETAILS
Department: Connection Center
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote*
*Applicants will need to be within 100-mile radius of our downtown campus.
The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment.
We are currently seeking a Connection Advisor Associate, Spanish to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.
Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus.
Purpose of this position: Under general supervision, the Connection Advisor Associate serves as the first point of contact for incoming calls to the Connection Center. This role is responsible for meeting caller needs by confirming and updating patient demographic and insurance information, scheduling or modifying appointments, and documenting interactions using call center and electronic health record systems. The associate also responds to inquiries, troubleshoots basic issues, and provides accurate information while maintaining professionalism and composure in a fast-paced, high-volume environment.
RESPONSIBILITIES:
  • Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters, and takes messages
  • Schedules, cancels, and reschedules appointments for patients/callers following standard work and departmental policies and procedures
  • Obtains and accurately captures demographic and emergency contact information and patient's health insurance information provided by the patient or caller
  • Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures
  • Assists with shadowing and mentoring newly onboarded Connection Advisor Associate team members
  • Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed
  • Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices
  • Completes all work assignments within the time allowed
  • Requests and processes payments for co-pays, pre-pays, and outstanding balances
  • Meets all key performance and call quality standards
  • Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed
  • Performs other duties as assigned, but only after appropriate training

QUALIFICATIONS:
Minimum Qualifications:
  • High School Diploma
  • One year data look-up/data entry experience
  • Two years' experience in customer service involving complex analytical problem-solving skills
  • One year's experience in a call center with an emphasis in customer service/medical industry
  • One year of remote work experience
  • Bilingual Spanish

-OR-
  • An approved equivalent combination of education and experience

Preferred Qualifications:
  • One year of post-secondary education
  • Healthcare Call Center experience
  • Patient registration experience

Knowledge/ Skills/ Abilities:
  • Excellent organizational, analytical, critical thinking, and written and verbal communication skills
  • Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds
  • Ability to work in a team environment as well as independently
  • Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations
  • Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones
  • Basic knowledge of medical terminology and health insurance
  • Ability to work in a fast-paced, highly structured, and continually changing environment
  • High level of attention to detail
  • Active listening skills
  • Ability to work independently and remotely
  • Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

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