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Remote Cx Designer Jobs (NOW HIRING)

Prophecy Technologies

Genesys Cloud CX Solutions Architect

$66.50 - $84.75/hr

Genesys Cloud CX Solutions Architect || Remote || Key Responsibilities * Design end-to-end Genesys ... Review vendor designs and provide technical leadership through implementation, testing, and ...

Prophecy Technologies

Genesys Cloud CX Solutions Architect

$66.50 - $84.75/hr

Genesys Cloud CX Solutions Architect || Remote || Key Responsibilities * Design end-to-end Genesys ... Review vendor designs and provide technical leadership through implementation, testing, and ...

PTP

CX Business Architect - REMOTE

Austin, TX · On-site +1

$59.25 - $77/hr

... designs, maintaining traceability through the process * Support the management of client ... and CX projects * 5+ years on large-scale IVR projects * Ability to develop business strategies ...

PTP

CX Business Architect - REMOTE

Austin, TX · Remote

$62.25 - $80.75/hr

... designs, maintaining traceability through the process * Support the management of client ... and CX projects * 5+ years on large-scale IVR projects * Ability to develop business strategies ...

PTP

CX Business Analyst - REMOTE

Sacramento, CA · On-site +1

We are looking for a CX Business Analyst to help us design, test, and deliver CX solutions that ... Expertise in writing page, form, and service designs using Microsoft Word * Expertise in creating ...

PTP

Web Designer

Sacramento, CA · On-site +1

We are looking for a Web Designer to help us design and deliver CX solutions that provide our ... This position is remote, but may require travel to Sacramento, California. The Web Designer will ...

Telus Digital

$140K - $200K/yr

Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote ... Move clients beyond theoretical frameworks by designing AI-driven CX strategies and advising on ...

Telus Digital

$140K - $200K/yr

Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote ... Move clients beyond theoretical frameworks by designing AI-driven CX strategies and advising on ...

Ignition CX US LLC

Sales Agent

Charleston, WV · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Earned Wage Access Who We Are Looking For This opportunity is designed for individuals who want ...

Ignition CX US LLC

Sales Agent

Macon, GA · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Earned Wage Access Who We Are Looking For This opportunity is designed for individuals who want ...

Ignition CX US LLC

Sales Agent

Houston, TX · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Earned Wage Access Who We Are Looking For This opportunity is designed for individuals who want ...

Ignition CX US LLC

Sales Agent

Cheyenne, WY · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Earned Wage Access Who We Are Looking For This opportunity is designed for individuals who want ...

Ignition CX US LLC

Sales Agent

Memphis, TN · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Earned Wage Access Who We Are Looking For This opportunity is designed for individuals who want ...

Ignition CX US LLC

Sales Agent

Newell, NC · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Earned Wage Access Who We Are Looking For This opportunity is designed for individuals who want ...

Ignition CX US LLC

Sales Agent

Charleston, WV · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Applicants must ... This Is a Sales Career Launchpad | Base Pay Guaranteed + Uncapped Commissions Ignition CX is ...

Ignition CX US LLC

Sales Agent

Columbia, SC · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Earned Wage Access Who We Are Looking For This opportunity is designed for individuals who want ...

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Remote Cx Designer information

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How much do remote cx designer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote cx designer in the United States is $49.57, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $62.02 per hour, depending on experience, location, and employer.

How does a Remote CX Designer effectively collaborate with cross-functional teams?

As a Remote CX Designer, you'll regularly collaborate with teams such as product management, engineering, marketing, and customer support. Effective communication is key—most organizations rely on collaboration tools like Slack, Zoom, and Miro to facilitate discussions, workshops, and design reviews. Expect to participate in virtual brainstorming sessions, provide feedback asynchronously, and share prototypes for stakeholder input. Building strong relationships and being proactive in communication help ensure your design insights are integrated throughout the customer experience process, even when working from different locations.

What is a Remote CX Designer?

A Remote CX (Customer Experience) Designer is a professional who specializes in crafting seamless and positive interactions for customers with a company's products or services, all while working from a remote location. They use research, user feedback, and design principles to enhance every touchpoint in the customer journey. Remote CX Designers collaborate with cross-functional teams through digital tools, ensuring that customer needs are met efficiently and effectively regardless of where they are based. This role requires strong communication skills, empathy, and a deep understanding of customer behavior.

What is the difference between Remote Cx Designer vs Remote UX Designer?

AspectRemote Cx DesignerRemote UX Designer
CredentialsTypically requires a background in customer experience, design, or related certificationsUsually requires a degree or certification in UX, UI, or related fields
Work EnvironmentFocuses on customer interactions, service design, and experience optimizationFocuses on user interface, usability, and overall user experience design
Industry UsageCommon in customer service, retail, and service industriesPrevalent in tech, software, and digital product companies

While both roles involve designing experiences, Remote Cx Designers focus on enhancing customer interactions and service processes, whereas Remote UX Designers concentrate on creating intuitive user interfaces and digital experiences. Understanding these differences helps employers and candidates align expectations and skills for each role.

What are the key skills and qualifications needed to thrive as a Remote CX Designer?

To thrive as a Remote CX Designer, you need expertise in user experience (UX) and customer journey mapping, typically supported by a degree in design or a related field and a strong portfolio. Familiarity with design tools like Figma, Sketch, and analytics platforms such as Google Analytics or Hotjar is usually required. Excellent communication, collaboration, and problem-solving abilities help you effectively gather user insights and present solutions across distributed teams. These skills ensure the creation of seamless, user-centered experiences that drive customer satisfaction and business success in a remote work environment.
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Remote Cx Designer jobs near you
Infographic showing various Remote Cx Designer job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $103,112 per year, or $49.6 per hour.

Genesys Cloud CX Solutions Architect

Prophecy Technologies

Remote

$66.50 - $84.75/hr

Full-time

Posted 13 days ago

Job description

Genesys Cloud CX Solutions Architect || Remote ||
Key Responsibilities
* Design end-to-end Genesys Cloud CX solutions for healthcare contact centers.
* Lead client discussions, discovery workshops, product evaluations, and architecture presentations.
* Explain Genesys capabilities across voice, IVR, routing, digital channels, workforce management, quality management, analytics, outbound campaigns, bots, AI, Agent Assist, recording, reporting, and customer journey management.
* Clearly present the pros, cons, limitations, dependencies, costs, and best-fit use cases of each Genesys capability.
* Compare solution options and recommend the right approach based on business needs, scalability, security, user experience, and cost.
* Architect integrations with CRM, ServiceNow, Epic, Cerner, scheduling, claims, billing, identity platforms, and internal applications.
* Design integrations using Genesys Data Actions, REST APIs, OAuth, webhooks, middleware, and event-based services.
* Design unified agent desktop and screen-pop solutions for patient, member, and provider information.
* Ensure solutions meet HIPAA, PHI protection, privacy, security, recording, and compliance requirements.
* Review vendor designs and provide technical leadership through implementation, testing, and deployment.
Required Skills
* 12+ years of overall contact center technology experience.
* 8+ years of hands-on Genesys experience, including at least 5 years with Genesys Cloud CX.
* Proven experience leading multiple enterprise-scale Genesys implementations, migrations, and integrations.
* Strong knowledge of the complete Genesys Cloud CX product suite.
* Ability to explain Genesys features, licensing models, strengths, weaknesses, constraints, and alternatives.
* Strong experience with IVR, Architect flows, routing, telephony, digital channels, WEM, analytics, bots, AI, and integrations.
* Experience integrating Genesys with CRM, ServiceNow, Epic, Cerner, or other enterprise platforms.
* Strong knowledge of REST APIs, OAuth, SSO, JSON, middleware, and cloud integration patterns.
* Good understanding of healthcare contact center operations and HIPAA requirements.
* Excellent communication, presentation, consulting, stakeholder-management, and solution-pitching skills.
* Ability to create architecture diagrams, integration designs, call flows, solution comparisons, and implementation roadmaps.

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