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Remote Cx Designer Jobs (NOW HIRING)

Stryker

Principal CX Designer - Remote

Kalamazoo, MI · On-site +1

$153.40K - $255.70K/yr

Remote Stryker is building a digital ecosystem that feels effortless for customers and employees-every click, every workflow, every moment. In this role, you will shape enterprise-wide customer ...

Apex IT

Oracle CX Data Architect

$65.25 - $84/hr

As a remote company, we have top talent all over the United States and India and are continuously ... This is an exciting opportunity for someone passionate about designing data-driven solutions that ...

HealthEquity

Director, CX Platform & Data Strategy

$137.50K - $182K/yr

Platforms are designed not as passive insight repositories, but as systems that reflect how leaders ... Ability to translate data into CX and business decisions #LI-Remote This is a remote position.

PTP

CX Business Architect - REMOTE

Austin, TX · On-site +1

$59.25 - $77/hr

... designs, maintaining traceability through the process * Support the management of client ... and CX projects * 5+ years on large-scale IVR projects * Ability to develop business strategies ...

PTP

CX Business Architect - REMOTE

Austin, TX · Remote

$62.25 - $80.75/hr

... designs, maintaining traceability through the process * Support the management of client ... and CX projects * 5+ years on large-scale IVR projects * Ability to develop business strategies ...

PTP

CX Business Analyst - REMOTE

Sacramento, CA · On-site +1

We are looking for a CX Business Analyst to help us design, test, and deliver CX solutions that ... Expertise in writing page, form, and service designs using Microsoft Word * Expertise in creating ...

Stryker

CX Senior Manager Insights - Remote

Portage, MI · On-site +1

$176.30K - $293.70K/yr

Remote At Stryker, customer experience insights power how we design, build, and scale meaningful ... Minimum 5 years of experience designing and leading qualitative and quantitative CX research ...

Stryker

CX Senior Manager Insights - Remote

Mahwah, NJ · On-site +1

$176.30K - $293.70K/yr

Remote At Stryker, customer experience insights power how we design, build, and scale meaningful ... Minimum 5 years of experience designing and leading qualitative and quantitative CX research ...

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How much do remote cx designer jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote cx designer in the United States is $49.57, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $62.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote CX Designer, and why are they important?

To thrive as a Remote CX Designer, you need expertise in user experience (UX) and customer journey mapping, typically supported by a degree in design or a related field and a strong portfolio. Familiarity with design tools like Figma, Sketch, and analytics platforms such as Google Analytics or Hotjar is usually required. Excellent communication, collaboration, and problem-solving abilities help you effectively gather user insights and present solutions across distributed teams. These skills ensure the creation of seamless, user-centered experiences that drive customer satisfaction and business success in a remote work environment.

How does a Remote CX Designer effectively collaborate with cross-functional teams?

As a Remote CX Designer, you'll regularly collaborate with teams such as product management, engineering, marketing, and customer support. Effective communication is key—most organizations rely on collaboration tools like Slack, Zoom, and Miro to facilitate discussions, workshops, and design reviews. Expect to participate in virtual brainstorming sessions, provide feedback asynchronously, and share prototypes for stakeholder input. Building strong relationships and being proactive in communication help ensure your design insights are integrated throughout the customer experience process, even when working from different locations.

What is a Remote CX Designer?

A Remote CX (Customer Experience) Designer is a professional who specializes in crafting seamless and positive interactions for customers with a company's products or services, all while working from a remote location. They use research, user feedback, and design principles to enhance every touchpoint in the customer journey. Remote CX Designers collaborate with cross-functional teams through digital tools, ensuring that customer needs are met efficiently and effectively regardless of where they are based. This role requires strong communication skills, empathy, and a deep understanding of customer behavior.

What is the difference between Remote Cx Designer vs Remote UX Designer?

AspectRemote Cx DesignerRemote UX Designer
CredentialsTypically requires a background in customer experience, design, or related certificationsUsually requires a degree or certification in UX, UI, or related fields
Work EnvironmentFocuses on customer interactions, service design, and experience optimizationFocuses on user interface, usability, and overall user experience design
Industry UsageCommon in customer service, retail, and service industriesPrevalent in tech, software, and digital product companies

While both roles involve designing experiences, Remote Cx Designers focus on enhancing customer interactions and service processes, whereas Remote UX Designers concentrate on creating intuitive user interfaces and digital experiences. Understanding these differences helps employers and candidates align expectations and skills for each role.

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Remote Cx Designer jobs near you
Principal CX Designer - Remote

Principal CX Designer - Remote

Stryker

Kalamazoo, MI • On-site, Remote

$153.40K - $255.70K/yr

Full-time

Posted 8 days ago

Job description

Work Flexibility: Remote
Stryker is building a digital ecosystem that feels effortless for customers and employees-every click, every workflow, every moment. In this role, you will shape enterprise-wide customer experience practices and help teams deliver human-centered digital products that drive adoption and measurable outcomes. If you thrive on turning insights into scalable experience standards, this is a chance to make a company-wide impact.
What you will do
  • Lead end-to-end customer journey mapping across digital touchpoints to identify friction, root causes, and improvement opportunities.
  • Define experience frameworks, design thinking practices, and design sprint approaches that teams can apply consistently across initiatives.
  • Create wireframes, storyboards, and screen flows to align stakeholders early and accelerate product discovery and delivery.
  • Develop clickable prototypes to support business alignment, usability testing, and technical requirements definition.
  • Partner with insights, data, product, and technology teams to design and test multi-variant and A/B experience concepts and translate findings into prioritized design changes.
  • Establish governance mechanisms (standards, reviews, documentation) to improve consistency and quality across the enterprise digital ecosystem.
  • Build and maintain design standards and pattern libraries in collaboration with user experience, brand, marketing operations, and engineering teams, including platforms such as Adobe Experience Manager.
  • Measure experience performance by defining and tracking outcomes (for example: task success rate, time-to-complete, usability scores, customer satisfaction, and adoption) and ensuring gaps are addressed wherever they occur in the journey.
What you will need
Required
  • Bachelor's degree (minimum).
  • Minimum 8 years of experience in customer experience design, user experience design, service design, or a closely related field.
  • Minimum 8 years of experience creating wireframes and interactive prototypes using tools such as Figma, Sketch, or Adobe XD.
  • Minimum 5 years of experience using customer journey mapping tools and applying journey-based methods to digital product design.
Preferred
  • Master's degree in Human-Computer Interaction, Interaction Design, Service Design, Industrial Design, or a related discipline.
  • Experience developing or contributing to enterprise design systems and pattern libraries, including implementation support with engineering teams.
  • Experience using AI-assisted design tools to accelerate journey mapping and identify themes, signals, and pain points from qualitative and quantitative inputs.
Additional Information
  • Work arrangement: This role is remote; however, there will be priority consideration given to those located near Portage, MI or Mahwah, NJ to support collaboration and onsite engagement as needed.

United States of America Pay Ranges:

  • Puerto Rico: $102,600 - $171,000 USD Annual
  • USN: $118,000 - $196,700 USD Annual
  • US5: $123,900 - $206,500 USD Annual
  • US10: $129,800 - $216,400 USD Annual
  • US15: $135,700 - $226,200 USD Annual
  • US20: $141,600 - $236,000 USD Annual
  • US30: $153,400 - $255,700 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 20%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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