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Remote Cx Designer Jobs (NOW HIRING)

Apex IT

Oracle CX Data Architect

$65.25 - $84/hr

As a remote company, we have top talent all over the United States and India and are continuously ... This is an exciting opportunity for someone passionate about designing data-driven solutions that ...

MealSuite

Director, CX Programs

Dallas, TX · On-site +1

$145K - $178K/yr

As the organization evolves, this role is designed to expand into a broader leadership position ... This role is hybrid/remote depending on location, with preference for Cambridge or Dallas.

MealSuite

Director, CX Programs

Dallas, TX · On-site +1

$145K - $178K/yr

As the organization evolves, this role is designed to expand into a broader leadership position ... This role is hybrid/remote depending on location, with preference for Cambridge or Dallas.

PTP

CX Business Architect - REMOTE

Austin, TX · On-site +1

$59.25 - $77/hr

... designs, maintaining traceability through the process * Support the management of client ... and CX projects * 5+ years on large-scale IVR projects * Ability to develop business strategies ...

PTP

CX Business Architect - REMOTE

Austin, TX · Remote

$62.25 - $80.75/hr

... designs, maintaining traceability through the process * Support the management of client ... and CX projects * 5+ years on large-scale IVR projects * Ability to develop business strategies ...

PTP

CX Business Analyst - REMOTE

Sacramento, CA · On-site +1

We are looking for a CX Business Analyst to help us design, test, and deliver CX solutions that ... Expertise in writing page, form, and service designs using Microsoft Word * Expertise in creating ...

PTP

Web Designer

Sacramento, CA · On-site +1

We are looking for a Web Designer to help us design and deliver CX solutions that provide our ... This position is remote, but may require travel to Sacramento, California. The Web Designer will ...

Telus Digital

$140K - $200K/yr

Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote ... Move clients beyond theoretical frameworks by designing AI-driven CX strategies and advising on ...

Telus Digital

$140K - $200K/yr

Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote ... Move clients beyond theoretical frameworks by designing AI-driven CX strategies and advising on ...

Ignition CX US LLC

Sales Agent

Cheyenne, WY · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Earned Wage Access Who We Are Looking For This opportunity is designed for individuals who want ...

Ignition CX US LLC

Sales Agent

Charleston, WV · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Applicants must ... This Is a Sales Career Launchpad | Base Pay Guaranteed + Uncapped Commissions Ignition CX is ...

Cresta

Associate Conversational AI Designer

OR · On-site +1

$60K - $95K/yr

Design and develop virtual agent solutions using Google's Dialogflow CX. Qualifications We Value ... Work from home office stipend to help you succeed in a remote environment * Lunch reimbursement for ...

Ignition CX US LLC

Sales Agent

Memphis, TN · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Earned Wage Access Who We Are Looking For This opportunity is designed for individuals who want ...

Ignition CX US LLC

Sales Agent

Newell, NC · Remote

$60K/yr

Remote Sales Professional - Unlimited Commission | Elite Sales Opportunity Ignition CX is opening a ... Earned Wage Access Who We Are Looking For This opportunity is designed for individuals who want ...

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Remote Cx Designer information

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How much do remote cx designer jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote cx designer in the United States is $49.57, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $62.02 per hour, depending on experience, location, and employer.

How does a Remote CX Designer effectively collaborate with cross-functional teams?

As a Remote CX Designer, you'll regularly collaborate with teams such as product management, engineering, marketing, and customer support. Effective communication is key—most organizations rely on collaboration tools like Slack, Zoom, and Miro to facilitate discussions, workshops, and design reviews. Expect to participate in virtual brainstorming sessions, provide feedback asynchronously, and share prototypes for stakeholder input. Building strong relationships and being proactive in communication help ensure your design insights are integrated throughout the customer experience process, even when working from different locations.

What is a Remote CX Designer?

A Remote CX (Customer Experience) Designer is a professional who specializes in crafting seamless and positive interactions for customers with a company's products or services, all while working from a remote location. They use research, user feedback, and design principles to enhance every touchpoint in the customer journey. Remote CX Designers collaborate with cross-functional teams through digital tools, ensuring that customer needs are met efficiently and effectively regardless of where they are based. This role requires strong communication skills, empathy, and a deep understanding of customer behavior.

What is the difference between Remote Cx Designer vs Remote UX Designer?

AspectRemote Cx DesignerRemote UX Designer
CredentialsTypically requires a background in customer experience, design, or related certificationsUsually requires a degree or certification in UX, UI, or related fields
Work EnvironmentFocuses on customer interactions, service design, and experience optimizationFocuses on user interface, usability, and overall user experience design
Industry UsageCommon in customer service, retail, and service industriesPrevalent in tech, software, and digital product companies

While both roles involve designing experiences, Remote Cx Designers focus on enhancing customer interactions and service processes, whereas Remote UX Designers concentrate on creating intuitive user interfaces and digital experiences. Understanding these differences helps employers and candidates align expectations and skills for each role.

What are the key skills and qualifications needed to thrive as a Remote CX Designer, and why are they important?

To thrive as a Remote CX Designer, you need expertise in user experience (UX) and customer journey mapping, typically supported by a degree in design or a related field and a strong portfolio. Familiarity with design tools like Figma, Sketch, and analytics platforms such as Google Analytics or Hotjar is usually required. Excellent communication, collaboration, and problem-solving abilities help you effectively gather user insights and present solutions across distributed teams. These skills ensure the creation of seamless, user-centered experiences that drive customer satisfaction and business success in a remote work environment.
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Remote Cx Designer jobs near you
CX Systems Architect (CRM Administrator) - Remote

CX Systems Architect (CRM Administrator) - Remote

Hire Horatio CX

Miami, FL • On-site, Remote

$232K/yr

Full-time

Posted 23 days ago

Job description

CX Systems Architect (CRM Administrator)
The Mission
We are seeking a CX Systems Architect to serve as the strategic bridge between high-level business goals and technical execution. In this role, you aren't just managing settings; you are designing the digital blueprint for the modern customer experience. You will lead the design, configuration, and optimization of CRM environments (primarily Zendesk) to ensure they are intuitive, scalable, and high-performing.
The ideal candidate is a "Front-End Power User"-a systems thinker who can take a partner's fragmented business process and translate it into a sleek, automated workflow. You are the bilingual expert who speaks "Customer Success" to stakeholders and "Logic & Requirements" to Product/Dev teams.
Key Responsibilities
• Solution Architecture: Lead discovery sessions with partners to map customer journeys and translate complex needs into functional CRM configurations.
• System Design & UI: Own the "agent and customer experience." You will configure intuitive interfaces and deploy user-friendly self-service tools, including Help Centers and Chatbots.
• Workflow Automation: Build and refine the engine of the CX operation. You will architect the business logic-triggers, automations, and macro libraries-to eliminate manual friction.
• Strategic Liaison: Act as the vital link between Operations, Product, and Engineering. You define the what and the why, providing the technical specifications required for custom development.
• Process Optimization: Serve as a consultant for our partners, identifying operational "leaks" and proposing architectural improvements that drive measurable ROI.
• Data Storytelling: Design sophisticated dashboards (Zendesk Explore, Looker Studio) that turn raw data into actionable insights for executive leadership.
Required Skills & Abilities
• CRM Mastery: Advanced experience configuring the administrative front-end of major CX platforms (Zendesk, Salesforce, or HubSpot).
• Systems Thinking: A holistic mindset with the ability to visualize how a single workflow adjustment impacts the entire customer lifecycle.
• Business Analysis: Expert-level process mapping and requirement gathering. You know how to dig past symptoms to solve the "root" problem.
• Technical Translation: Exceptional communication skills, with the ability to demystify technical concepts for non-technical stakeholders and vice-versa.
• Project Leadership: A proven track record of leading complex implementations or large-scale system migrations from inception to go-live.
• Low-Code/No-Code Proficiency: Comfort utilizing logic-based builders such as Zendesk Guide, Salesforce Flow, or Zapier to create custom integrations.
Education & Experience
• 3-5+ Years in a CRM Administration, CX Project Management, or Implementation Consulting role.
• The "Bridge" Factor: Proven experience collaborating with Product or Engineering teams to influence the technical roadmap of a CX ecosystem.
• Platform Agnostic: While we primarily use Zendesk, we value your ability to architect a solution over your knowledge of a specific button.
Why This Role?
You won't just be maintaining a system; you will be building the infrastructure that defines how brands and customers connect. If you love clean logic, elegant workflows, and seeing your designs come to life in real-time, this is your seat at the table.

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