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On Call Cx Designer Jobs (NOW HIRING)

Principal Engineer

San Mateo, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Apply LLMs to operations directly -- incident summarization, runbook generation, on-call copilots ... Build for operability first: every component designed to be observed, diagnosed, and acted on ...

Our mission is to help organizations elevate Customer Experience (CX) and increase workforce ... Participate in the team on-call rotation, collaborate in war-rooms to resolve customer-facing ...

Principal Engineer

San Mateo, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... CX) operations. Fresh vision. Real impact. Come build it with us. We are seeking a Sr. Staff ... Apply LLMs to operations directly - incident summarization, runbook generation, on-call copilots ...

Network Engineer (6 month contract)

Minneapolis, MN · Hybrid

$70 - $90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... CX, ArubaOS, Aruba Central, Mobility Controllers, ClearPass). * Experience designing and operating ... Willingness to participate in on-call rotation and occasional after-hours maintenance windows.

Network Engineer (6 month contract)

Minneapolis, MN · On-site

$70 - $90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... CX, ArubaOS, Aruba Central, Mobility Controllers, ClearPass). * Experience designing and operating ... Willingness to participate in on-call rotation and occasional after-hours maintenance windows.

Principal Engineer

San Mateo, CA

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... CX) operations. Fresh vision. Real impact. Come build it with us. We are seeking a Sr. Staff ... Apply LLMs to operations directly - incident summarization, runbook generation, on-call copilots ...

Engineering Manager, Orders Platform

New York, NY · On-site

$245K - $290K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... designs, make trade-offs, and keep the team focused on the right architecture. * Drive reliability ... Partner closely with CX, Seller, Marketing, Finance, Tax, and admin surface owners on the internal ...

... our CX teams. * Participate in an on-call PagerDuty rotation to monitor and respond to real-time ... designing or implementing AI/ML-powered forecasting, automation, or analytics workflows. Gusto is ...

$146K - $192K/yr

Assists in designing GUI and software components. * May participate in on-call support rotation ... Experience with Dialogflow CX, Actions on Google, or conversational/voice AI platforms preferred.

Contact Center Engineer II

Warrenville, IL · On-site

$41.64 - $64.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is achieved through researching, designing, building, configuring, testing, deploying ... Performs On-call rotational duties by providing off hour support to supported platforms, software ...

Contact Center Engineer II

Skokie, IL · On-site

$41.64 - $64.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is achieved through researching, designing, building, configuring, testing, deploying ... Performs On-call rotational duties by providing off hour support to supported platforms, software ...

Contact Center Engineer II

Arlington Heights, IL · On-site

$41.64 - $64.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is achieved through researching, designing, building, configuring, testing, deploying ... Performs On-call rotational duties by providing off hour support to supported platforms, software ...

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Showing results 1-20

On Call Cx Designer information

See salary details

$21

$49

$93

How much do on call cx designer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for on call cx designer in the United States is $49.57, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $62.02 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Cx Designer jobs?

The most popular types of Cx Designer jobs are:

Senior Genesys Observability Engineer - Only W2

Saransh Inc

Weehawken, NJ • On-site

$117K - $160K/yr

Contractor

Posted 17 days ago


Job description

Role: Senior Genesys Observability Engineer
Location: Weehawken, NJ (Hybrid - Minimum 3 days a week from office)
Job Type: W2 Contract
 
Note: This role will need on-call support
 
Description:
This is a unique position that blends traditional Contact Center Engineering (Genesys) with Site Reliability/Observability practices.
 
Role Overview:
  • Experience Level: 4–8 years
  • Work Model: Hybrid (Minimum 3 days/week from the office in Weehawken, NJ, USA)
  • On-Call: Remote on-call support is required.
Key Technical Requirements (Must-Haves):
  • Genesys Expertise: Hands-on experience with Genesys On-Premises (Engage/PureConnect) and/or Genesys Cloud CX (routing, IVR/Architect flows, upgrades, and platform health).
  • Observability Stack: Strong experience designing and implementing telemetry frameworks. Candidates must have hands-on experience with at least TWO of the following three (all three is highly preferred):
    1. LGTM Stack: Loki, Grafana, Tempo, Mimir (for dashboards, log aggregation, and distributed tracing).
    2. Dynatrace: Deploying OneAgent, utilizing Davis AI for anomaly detection/root cause analysis.
    3. Splunk: Configuring data inputs, forwarders, and building dashboards for platform events and CDRs.
  • Nice to have: ITIL Foundation certification (v3 or v4) and a Bachelor’s degree in a related technical field.