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On Call Cx Designer Jobs (NOW HIRING)

Principal Software Engineer

$138K - $185K/yr

The CX vertical unites world-class product managers, engineers, and designers to power all of ... Check out our full list of Benefits and Perks. On-Call Expectations This role may include ...

Our mission is to help organizations elevate Customer Experience (CX) and increase workforce ... Participate in the team oncall rotation, collaborate in warrooms to resolve customerfacing ...

... CX) operations. Fresh vision. Real impact. Come build it with us. We are seeking a Sr. Staff ... Apply LLMs to operations directly - incident summarization, runbook generation, on-call copilots ...

Our mission is to help organizations elevate Customer Experience (CX) and increase workforce ... Participate in the team on-call rotation, collaborate in war-rooms to resolve customer-facing ...

... CX) operations. Fresh vision. Real impact. Come build it with us. We are seeking a Sr. Staff ... Apply LLMs to operations directly - incident summarization, runbook generation, on-call copilots ...

WFM Capacity & Analytics Planner

Denver, CO · On-site +1

$98K - $121K/yr

... our CX teams. * Participate in an on-call PagerDuty rotation to monitor and respond to real-time ... designing or implementing AI/ML-powered forecasting, automation, or analytics workflows. Gusto is ...

... our CX teams. * Participate in an on-call PagerDuty rotation to monitor and respond to real-time ... designing or implementing AI/ML-powered forecasting, automation, or analytics workflows. Gusto is ...

Site Reliability Engineer (SRE)

$58.25 - $77.50/hr

... designing and delivering agentic solutions that turn CX vision into commercial reality. We are the ... Participate in on-call rotation covering weekends (alternating schedule - one weekend on, one ...

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On Call Cx Designer information

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How much do on call cx designer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for on call cx designer in the United States is $49.57, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $62.02 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Cx Designer jobs?

The most popular types of Cx Designer jobs are:

Senior Genesys Observability Engineer - Only W2

Saransh Inc

Weehawken, NJ • On-site

$117K - $160K/yr

Contractor

Re-posted 8 days ago


Job description

Role: Senior Genesys Observability Engineer
Location: Weehawken, NJ (Hybrid - Minimum 3 days a week from office)
Job Type: W2 Contract
 
Note: This role will need on-call support
 
Description:
This is a unique position that blends traditional Contact Center Engineering (Genesys) with Site Reliability/Observability practices.
 
Role Overview:
  • Experience Level: 4–8 years
  • Work Model: Hybrid (Minimum 3 days/week from the office in Weehawken, NJ, USA)
  • On-Call: Remote on-call support is required.
Key Technical Requirements (Must-Haves):
  • Genesys Expertise: Hands-on experience with Genesys On-Premises (Engage/PureConnect) and/or Genesys Cloud CX (routing, IVR/Architect flows, upgrades, and platform health).
  • Observability Stack: Strong experience designing and implementing telemetry frameworks. Candidates must have hands-on experience with at least TWO of the following three (all three is highly preferred):
    1. LGTM Stack: Loki, Grafana, Tempo, Mimir (for dashboards, log aggregation, and distributed tracing).
    2. Dynatrace: Deploying OneAgent, utilizing Davis AI for anomaly detection/root cause analysis.
    3. Splunk: Configuring data inputs, forwarders, and building dashboards for platform events and CDRs.
  • Nice to have: ITIL Foundation certification (v3 or v4) and a Bachelor’s degree in a related technical field.