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Remote Cx Designer Jobs in New York (NOW HIRING)

Enterpret

Lead Brand Designer

New York, NY · On-site +1

Remote About Enterpret Enterpret turns unstructured customer feedback into a structured, queryable ... Product, CX, and all customer-facing teams can make decisions grounded in what customers are ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

... technical designs * Define and drive the technical roadmap for contact center and CX platforms ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

... technical designs * Define and drive the technical roadmap for contact center and CX platforms ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

... technical designs * Define and drive the technical roadmap for contact center and CX platforms ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

... technical designs * Define and drive the technical roadmap for contact center and CX platforms ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

New York, NY · On-site +1

$71 - $90.50/hr

... technical designs * Define and drive the technical roadmap for contact center and CX platforms ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

... technical designs * Define and drive the technical roadmap for contact center and CX platforms ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Trafilea

Growth Product Expert - Loyalty

New York, NY · On-site +1

Be part of a dynamic, diverse, and talented global team. 100% Remote, USD competitive salary, paid ... Collaborate daily with Product, Marketing, CX, BI, and Tech to align on roadmap priorities and ...

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Remote Cx Designer information

What is a Remote CX Designer?

A Remote CX (Customer Experience) Designer is a professional who specializes in crafting seamless and positive interactions for customers with a company's products or services, all while working from a remote location. They use research, user feedback, and design principles to enhance every touchpoint in the customer journey. Remote CX Designers collaborate with cross-functional teams through digital tools, ensuring that customer needs are met efficiently and effectively regardless of where they are based. This role requires strong communication skills, empathy, and a deep understanding of customer behavior.

What are the key skills and qualifications needed to thrive as a Remote CX Designer?

To thrive as a Remote CX Designer, you need expertise in user experience (UX) and customer journey mapping, typically supported by a degree in design or a related field and a strong portfolio. Familiarity with design tools like Figma, Sketch, and analytics platforms such as Google Analytics or Hotjar is usually required. Excellent communication, collaboration, and problem-solving abilities help you effectively gather user insights and present solutions across distributed teams. These skills ensure the creation of seamless, user-centered experiences that drive customer satisfaction and business success in a remote work environment.

How does a Remote CX Designer effectively collaborate with cross-functional teams?

As a Remote CX Designer, you'll regularly collaborate with teams such as product management, engineering, marketing, and customer support. Effective communication is key—most organizations rely on collaboration tools like Slack, Zoom, and Miro to facilitate discussions, workshops, and design reviews. Expect to participate in virtual brainstorming sessions, provide feedback asynchronously, and share prototypes for stakeholder input. Building strong relationships and being proactive in communication help ensure your design insights are integrated throughout the customer experience process, even when working from different locations.

What is the difference between Remote Cx Designer vs Remote UX Designer?

AspectRemote Cx DesignerRemote UX Designer
CredentialsTypically requires a background in customer experience, design, or related certificationsUsually requires a degree or certification in UX, UI, or related fields
Work EnvironmentFocuses on customer interactions, service design, and experience optimizationFocuses on user interface, usability, and overall user experience design
Industry UsageCommon in customer service, retail, and service industriesPrevalent in tech, software, and digital product companies

While both roles involve designing experiences, Remote Cx Designers focus on enhancing customer interactions and service processes, whereas Remote UX Designers concentrate on creating intuitive user interfaces and digital experiences. Understanding these differences helps employers and candidates align expectations and skills for each role.

What are the most commonly searched types of Cx Designer jobs in New York?

The most popular types of Cx Designer jobs in New York are:

What are popular job titles related to Remote Cx Designer jobs in New York?

For Remote Cx Designer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Cx Designer jobs in New York look for?

The top searched job categories for Remote Cx Designer jobs in New York are:

What cities in New York are hiring for Remote Cx Designer jobs?

Cities in New York with the most Remote Cx Designer job openings:

Remote Cx Designer jobs near you
Infographic showing various Remote Cx Designer job openings in New York as of July 2026, with employment types broken down into 2% Locum Tenens, 86% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution.

Lead Brand Designer

Enterpret

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Key responsibilities

  • Own the look, feel, and consistency of Enterpret's brand across all digital and physical assets.

  • Design and develop brand assets including logo, visual systems, website, marketing collateral, social content, imagery, and physical goods.

  • Build and maintain a design system and brand guidelines to ensure brand consistency as the company grows.

Job description

Team: Product Marketing & Brand
Reports to: Director of Product Marketing and Brand
Location: Remote
About Enterpret
Enterpret turns unstructured customer feedback into a structured, queryable source of truth, so Product, CX, and all customer-facing teams can make decisions grounded in what customers are actually saying. We move fast, we're building software that defines its category, and we're investing in a brand that matches the ambition of the product.
The Role
We're looking for a Lead Brand Designer to own the look, feel, and consistency of Enterpret's brand across every surface it touches, both digital and physical. You'll take our brand from good to distinctive, building a modern, cohesive visual identity and the systems that keep it consistent as we grow.
This is a hands-on, high-ownership role. You should be as comfortable designing and building as you are crafting a story and a message, because a big part of the job is helping maintain and protect what matters most: the brand, the product, and the customers we serve. You'll shape the brand at a foundational level, design the assets, build and maintain the website, and own the process that helps the rest of the company get what they need from design quickly and on-brand.
Our Philosophy on AI and Design
We're not looking for someone to hand the brand over to AI. We're looking for someone whose taste and judgment lead the work, and who is curious about using AI to move faster. Used well, it helps you produce more assets, materials, and campaigns without lowering the bar. The vision and the eye stay yours. The tools just help you cover more ground.
What You'll Do
  • Build and evolve a modern, consistent brand identity across all of Enterpret's digital and real-world assets, including foundational work like logo design, visual systems, and the guidelines that hold everything together.
  • Design across a wide range of formats, including:
    • Website
    • Sales and marketing collateral
    • Social content
    • Imagery and illustration
    • The Enterpret website
    • Event branding, booths, and on-site collateral
    • Swag and physical goods, from stickers and apparel to giveaways and everything that shows up at events
    • Executive decks
  • Edit, animate, and package videos into polished deliverables, with a clear sense of what makes them work. This is a craft we want in-house, not a shoot-on-location role.
  • Build and maintain modern, motion-rich web experiences in Webflow, designing and developing the site directly, structuring clean and scalable pages, and bringing them to life with thoughtful animation and interaction.
  • Establish and maintain a design system and brand guidelines so the brand stays consistent as more people contribute to it.
  • Own the intake-to-delivery process for design requests: a clear way for teammates to submit work, realistic timelines, and steady momentum on projects.
  • Partner with marketing on campaigns, understanding how design supports campaign goals and drives results.
  • Work as a true partner with the people requesting design. The best output comes from a two-way conversation, so you'll treat requesters as collaborators rather than a queue of tickets.
What We're Looking For
  • A track record of building and maintaining brands from the ground up, including logo and identity work. You've created systems, not just worked inside them.
  • Strong command of the core design toolset: Figma and the Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere, or equivalents), plus whatever else helps you do great work.
  • Hands-on experience designing and developing in website layouts. You're comfortable building and structuring layouts, and implementing motion and interaction yourself.
  • Video editing, animation, and packaging skills. You can take raw assets and turn them into something polished, with a strong sense of what looks good.
  • Fluency across a wide range of media formats, from digital to print to physical swag.
  • Just as comfortable crafting a story and a message as you are designing and developing. You see brand work as a way to protect the brand, the product, and our customers.
  • Experience working cross-functionally inside a marketing function, including on campaigns, with a collaborative and conversational approach to stakeholders.
  • Comfort handling conversations with executive stakeholders, especially when standing behind brand and design decisions.
  • A genuine interest in SaaS products and the ability to have substantive conversations with your partners about the work.
  • A strong eye for current design trends, with the judgment to know when to follow them and when to set your own.
  • Demonstrated project and time management skills. You keep your own work on track, manage incoming requests, and have a clear process for how work gets submitted and prioritized.
  • The ability to thrive in a fast-paced environment and consistently deliver high-quality work.
Requirements
  • A portfolio that demonstrates brand, web, and motion work across digital and physical formats.
  • 5+ years of professional experience in brand or visual design, including time supporting a marketing function in-house or at an agency.
  • Proven proficiency with Figma, the Adobe Creative Suite, and other design tools.
  • Demonstrated experience building or rebuilding a brand identity end to end, from logo and system through to live application.
Bonus Points
  • Experience designing for B2B SaaS or technical products.
  • Experience scaling a brand and design function at a high-growth startup.
  • Capable of developing websites in tools like Webflow.
Benefits and Perks
  • Autonomy and Ownership: Influence and shape the future of an early-stage startup.
  • Competitive Compensation: Highly competitive salary and early-stage startup equity.
  • Health Coverage: Comprehensive medical, dental, and vision insurance.
  • Retirement Plan: Comprehensive benefits package, including a 401(k).
  • Time Off: Generous vacation policy to help you recharge.
  • Parental Leave: Maternity and paternity leave to support your growing family.

Compensation Range: $160,000 - $190,000 • Offers Equity
The final compensation will depend on the location and level at which the candidate is hired.
Enterpret is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.

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