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Remote Cx Designer Jobs in Florida (NOW HIRING)

Alorica

Remote Healthcare Advocate-Hawaii Only

Plantation, FL · Remote

$16.75 - $22.25/hr

... CX provider, delivering digital-first, people-centered experiences for some of the world's most ... Leadership development programs designed to support career growth and advancement * Professional ...

ValorVIP

Service Selling Agent

Winter Springs, FL · On-site +1

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Accountant for Niche Markets

Orlando, FL · On-site +1

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

ValorVIP

Spanish Bilingual Sales Representative

Tampa, FL · On-site +1

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Accountant for Niche Markets

Orlando, FL · On-site +1

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

ValorVIP

Call Center Collections Agent

Tampa, FL · On-site +1

$14.25 - $18.75/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

ValorVIP

Debt Recovery Representatives

Tampa, FL · On-site +1

$15 - $19.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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Remote Cx Designer information

How does a Remote CX Designer effectively collaborate with cross-functional teams?

As a Remote CX Designer, you'll regularly collaborate with teams such as product management, engineering, marketing, and customer support. Effective communication is key—most organizations rely on collaboration tools like Slack, Zoom, and Miro to facilitate discussions, workshops, and design reviews. Expect to participate in virtual brainstorming sessions, provide feedback asynchronously, and share prototypes for stakeholder input. Building strong relationships and being proactive in communication help ensure your design insights are integrated throughout the customer experience process, even when working from different locations.

What is a Remote CX Designer?

A Remote CX (Customer Experience) Designer is a professional who specializes in crafting seamless and positive interactions for customers with a company's products or services, all while working from a remote location. They use research, user feedback, and design principles to enhance every touchpoint in the customer journey. Remote CX Designers collaborate with cross-functional teams through digital tools, ensuring that customer needs are met efficiently and effectively regardless of where they are based. This role requires strong communication skills, empathy, and a deep understanding of customer behavior.

What is the difference between Remote Cx Designer vs Remote UX Designer?

AspectRemote Cx DesignerRemote UX Designer
CredentialsTypically requires a background in customer experience, design, or related certificationsUsually requires a degree or certification in UX, UI, or related fields
Work EnvironmentFocuses on customer interactions, service design, and experience optimizationFocuses on user interface, usability, and overall user experience design
Industry UsageCommon in customer service, retail, and service industriesPrevalent in tech, software, and digital product companies

While both roles involve designing experiences, Remote Cx Designers focus on enhancing customer interactions and service processes, whereas Remote UX Designers concentrate on creating intuitive user interfaces and digital experiences. Understanding these differences helps employers and candidates align expectations and skills for each role.

What are the key skills and qualifications needed to thrive as a Remote CX Designer?

To thrive as a Remote CX Designer, you need expertise in user experience (UX) and customer journey mapping, typically supported by a degree in design or a related field and a strong portfolio. Familiarity with design tools like Figma, Sketch, and analytics platforms such as Google Analytics or Hotjar is usually required. Excellent communication, collaboration, and problem-solving abilities help you effectively gather user insights and present solutions across distributed teams. These skills ensure the creation of seamless, user-centered experiences that drive customer satisfaction and business success in a remote work environment.

What are popular job titles related to Remote Cx Designer jobs in Florida?

For Remote Cx Designer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Cx Designer jobs in Florida look for?

The top searched job categories for Remote Cx Designer jobs in Florida are:

What cities in Florida are hiring for Remote Cx Designer jobs?

Cities in Florida with the most Remote Cx Designer job openings:

Remote Cx Designer jobs near you
Infographic showing various Remote Cx Designer job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Remote Healthcare Advocate-Hawaii Only

Alorica

Plantation, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Alorica rating

5.5

Company rating: 5.5 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

45th of 71 rated call and contact centers

Job description


Remote Healthcare Advocate-Hawaii Only
Location: Work at Home, permanent residence in Hawaii
Employment Type: Full-time
Supporting: Healthcare
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
  • Guide customers through questions, concerns, or challenges they encounter while using the product or service
  • Listen actively to understand the root of the issue and provide clear, effective solutions
  • Record detailed call information for auditing, reporting, and follow-up purposes
  • Maintain and update customer records to ensure accurate and current information
  • Identify opportunities to introduce customers to new or enhanced services that meet their needs
  • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience

Qualifications
What'll Set You Up for Success
Required:
  • High school diploma or GED
  • 6 + months of customer service or sales experience preferred
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
  • Must be able to work on Eastern Standard Time Zone.

For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6 + months
  • Must have relevant industry/program experience

Location Note: We're currently hiring for this position in Hawaii ONLY. Must reside in Hawaii during employment.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
  • Company provided equipment
  • Remote onboarding and virtual training experience
  • Leadership development programs designed to support career growth and advancement
  • Professional and personal development through open-access courses via Alorica Academy
  • Virtual employee engagement activities and team events
  • Employee referral bonus program
  • Employee discount program
  • Recognition and rewards programs
  • Remote mentorship and coaching opportunities
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs

Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs

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