Remote Customer Success Jobs in Bothell, WA (NOW HIRING)

Help organizations stay safe, compliant, and successful.

At J. J. Keller, our purpose is simple: We protect people and the businesses they run. For more than 70 years, we've helped organizations navigate complex safety, regulatory, and compliance challenges across transportation, environmental health & safety, human resources, and workplace safety.

We're seeking a driven, consultative sales professional to join our National Accounts team as an Account Executive. In this role, you'll partner with an Inside Sales team to grow and develop strategic customer relationships while delivering innovative solutions that help organizations reduce risk, improve compliance, and achieve their business goals. You'll represent a diverse portfolio of cloud-based technologies, training programs, consulting services, and outsourced service offerings to senior-level decision makers across a variety of industries.

This remote position will support customers throughout the West region (Washington, Oregon, Northern California, Montana, Idaho, Wyoming, and Utah). Candidates must reside within the territory and be willing to travel 50% of the time to strengthen customer relationships and uncover new growth opportunities. 

At J. J. Keller, we invest in your success from day one. You'll receive comprehensive onboarding and dedicated field sales training designed to help you build the knowledge, confidence, and tools needed to excel in your role. 

The ideal candidate is a customer-focused relationship builder who thrives in a consultative sales environment, enjoys solving complex business challenges, and is motivated by achieving results. If you're passionate about helping organizations operate more safely while building long-term partnerships and driving growth, we encourage you to apply. 

• Sell industry-leading solutions that help customers improve safety, compliance, and business performance.
• Partner with dedicated inside sales professionals to maximize customer success and revenue growth.
• Work remotely while maintaining direct, face-to-face customer engagement.
• Influence complex, high-value agreements and strategic customer relationships.
• Represent a trusted industry leader with deep expertise in transportation, environmental, and workplace safety compliance.

As an Account Executive, you'll be responsible for growing and developing a portfolio of national accounts through strategic relationship management and solution-based selling.

In this role, you will:

• Develop and execute account growth strategies for assigned customers.
• Partner closely with Inside Sales Representatives to identify opportunities and expand customer relationships.
• Consult with decision-makers to understand business challenges and recommend tailored solutions.
• Negotiate pricing, contracts, terms, and supply agreements to create mutually beneficial outcomes.
• Manage the full sales cycle, from opportunity identification through implementation and customer adoption.
• Identify and engage new stakeholders, influencers, and decision-makers within existing customer organizations.
• Coordinate customer meetings, presentations, and onsite visits to strengthen partnerships.
• Serve as a trusted advisor by helping clients navigate evolving safety and compliance requirements.
• Deliver an exceptional customer experience by proactively resolving issues ensuring customer success.
• Maintain accurate sales activity, customer information, and expense reporting. 

You are a relationship builder who enjoys solving business problems and creating value for customers. You're comfortable navigating complex sales cycles, engaging executive-level contacts, and managing opportunities independently while collaborating across teams. 

We're Looking For:

Experience

• Field sales experience in a consultative selling environment
• Experience selling services, software, subscriptions, or other solution-based offerings.
• Knowledge of the Transportation, Environmental Health & Safety (EHS), or regulatory compliance industries preferred.

Education

• Bachelor's degree in business or related field preferred.
• Equivalent combination of education and additional field sales experience will be considered.

Skills

• Strong consultative selling and business development abilities. 
• Ability to communicate complex regulatory or industry concepts in a clear, customer-focused manner.
• Proven negotiation and account management skills.
• Strong presentation and executive communication capabilities.
• Exceptional organizational, planning, and time-management skills.
• Self-motivated with strong problem-solving abilities and a results-oriented mindset.
• Valid driver's license required.
• Ability to travel approximately 50%.

Internal J. J. Keller experience requirements may vary from those for external candidates, with consideration given to demonstrated performance, institutional knowledge, and career progression within the organization.

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Frequent airplane or car travel required for this position.