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Remote Customer Journey Mapping Jobs in Bothell, WA

Getaway

Remote Customer Representative

Seattle, WA · Remote

$18.25 - $24.75/hr

As a Customer Representative, you will play a key role in supporting clients throughout ... their journey from the moment they book to the moment they return home. You will assist with ...

Getaway

Remote Customer Representative

Seattle, WA · Remote

$30K - $50K/yr

As a Customer Representative, you will play a key role in supporting clients throughout ... their journey from the moment they book to the moment they return home. You will assist with ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

YO AI Labs

CRM Operations Specialist Remote

Seattle, WA · Remote

$40 - $100/hr

CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking ... Process Mapping * Sales Enablement * Business Process Analysis * Technical & Process Documentation ...

YO AI Labs

CRM Operations Specialist Remote

Seattle, WA · Remote

$40 - $100/hr

CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking ... Process Mapping * Sales Enablement * Business Process Analysis * Technical & Process Documentation ...

Aquent

Lead Product Designer

Seattle, WA · On-site +1

$165K - $185K/yr

Own end-to-end product design for provider workstreams, from discovery and journey mapping through ... Identify high-leverage opportunities where improved provider workflows can enhance customer ...

DocuSign

CS Strategy & Operations Sr Manager

Seattle, WA · On-site +1

... journey stages * Define and govern Customer Success plan and Account plan standards (CSP/AP) from a ... Map and document cross-team workflows (inputs, outputs, SLAs, controls) across Customer Success ...

Getaway

Customer Representative

Medina, WA · Remote

$30K - $50K/yr

... their journey from the moment they book to the moment they return home. You will assist with ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Remote Customer Journey Mapping information

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How much do remote customer journey mapping jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote customer journey mapping in Bothell, WA is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.31 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Journey Mapping vs Remote UX Designer?

AspectRemote Customer Journey MappingRemote UX Designer
CredentialsExperience in customer experience, data analysis, and mapping toolsDesign degree, proficiency in design and prototyping tools
Work EnvironmentCollaborates with marketing, sales, and customer support teamsWorks closely with product teams, developers, and stakeholders
Industry UsageUsed across marketing, customer experience, and service industriesPrimarily in tech, software, and product development sectors

Remote Customer Journey Mapping focuses on analyzing and visualizing the customer experience to improve engagement, while Remote UX Designer creates user-centered designs for digital products. Both roles require understanding user needs but differ in their core functions and tools used.

What are popular job titles related to Remote Customer Journey Mapping jobs in Bothell, WA?

For Remote Customer Journey Mapping jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Journey Mapping jobs in Bothell, WA look for?

The top searched job categories for Remote Customer Journey Mapping jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Remote Customer Journey Mapping jobs?

Cities near Bothell, WA with the most Remote Customer Journey Mapping job openings:

Remote Customer Journey Mapping jobs near you

Remote Customer Service Representative

Seattle, WA • Remote

Sweetepictravels
See more jobs at Sweetepictravelsexternal

$18.25 - $24.75/hr

Full-time

Posted 28 days ago

Job description

Job description:

Overview

Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote