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Remote Customer Feedback Jobs (NOW HIRING)

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to ... Review patient accounts and documents patients' interaction and feedback * Negotiates appropriate ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to ... Review patient accounts and documents patients' interaction and feedback * Negotiates appropriate ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to ... Review patient accounts and documents patients' interaction and feedback * Negotiates appropriate ...

Tendril

Customer Success Specialist (CSS)

Remote Customer Success Specialist (CSS) Tendril is seeking a proactive and relationship-driven ... Gather and communicate customer feedback to internal teams. * Advocate for client needs while ...

Sweve Tech LTD

Customer Service Representative

$20 - $29/hr

Customer Service Representative Sweve Tech LTD is looking for a skilled and dedicated Remote ... customer feedback, and improvement opportunities to the Customer Service Manager. 5. Process ...

OneTouch Direct

Customer Service Representative - Remote

$15.75 - $20.50/hr

As a Remote Customer Service Representative, you will be the frontline support for our customers ... Provide feedback to improve customer service processes. Requirements * High school diploma or ...

Jobgether

Customer Care Specialist

$18/hr

Working in a remote-first setup, you'll collaborate closely with a supportive and mission-driven ... Escalate complex cases and customer feedback appropriately, ensuring insights are shared to support ...

NoGigiddy

Remote Customer Success Specialist

... customer feedback and contribute to product enhancements. • Develop and deliver training ... remote environment, demonstrating strong time management and self-discipline. • No degree ...

Manufacturing Company

Remote Customer Service Rep

$22/hr

About the job Remote Customer Service Rep Are you a highly motivated individual with experience in ... Help improve our processes by providing valuable feedback on system needs and potential changes.

Uptalent.io

Remote Customer Success Executive

Customer Success Representative We are a leading B2B staffing platform, specializing in connecting ... Feedback Collection: Gather feedback from both clients and contractors, and communicate this ...

Graymont Limited

Customer Service Representative

$16.50 - $22.25/hr

United States - Remote Customer Service Representative Full-Time, Permanent, Hybrid This position ... Gather and share customer feedback to enhance service and satisfaction. • Operational Support:

Graymont

Customer Service Representative

$16.50 - $22.25/hr

United States - Remote Customer Service Representative Full-Time, Permanent, Hybrid This position ... Gather and share customer feedback to enhance service and satisfaction. • Operational Support:

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All JobsRemote Customer Feedback Jobs

Remote Customer Feedback information

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$9

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How much do remote customer feedback jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote customer feedback in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

More about Remote Customer Feedback jobs
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What are the most commonly searched types of Customer Feedback jobs? The most popular types of Customer Feedback jobs are:
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What job categories do people searching Remote Customer Feedback jobs look for? The top searched job categories for Remote Customer Feedback jobs are:
Remote Customer Feedback jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

299th of 437 rated business services

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management
Required Skills/Knowledge
  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary
Education/Experience
  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $23.00

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