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Remote Customer Feedback Jobs (NOW HIRING)

Leverage customer feedback to drive optimization in customer service and identify new business ... Drive customer experience by optimizing automated customer interactions and enhancing remote ...

Leverage customer feedback to drive optimization in customer service and identify new business ... Drive customer experience by optimizing automated customer interactions and enhancing remote ...

Customer Service Representative

$16.50 - $22.25/hr

United States - Remote Customer Service Representative Full-Time, Permanent, Hybrid This position ... Gather and share customer feedback to enhance service and satisfaction. • Operational Support:

Remote Customer Care Specialist Job details Posted 21 May 2026 Location Burlington, VT Reference ... Communicating with product, service delivery, and other cross-functional teams on customer feedback ...

If you've led remote teams, built training systems, and improved performance - this role is built ... Provide structured coaching and feedback * Handle escalations and complex customer issues * Drive ...

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Remote Customer Feedback information

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$9

$18

$26

How much do remote customer feedback jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote customer feedback in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

What cities are hiring for Remote Customer Feedback jobs? Cities with the most Remote Customer Feedback job openings:
What are the most commonly searched types of Customer Feedback jobs? The most popular types of Customer Feedback jobs are:
What states have the most Remote Customer Feedback jobs? States with the most job openings for Remote Customer Feedback jobs include:

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Posted 23 days ago


Job description

About this Position At Henkel, you'll be part of an organization that's shaping thefuture through innovation, sustainability and collaboration. With our trustedbrands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and ourcutting-edge technologies, you'll have countless opportunities to explore newpaths and grow.
This position is with our Adhesive Technologies business unit -where we empower our people to transform industries and provide our customerswith a competitive advantage through adhesives, sealants and functionalcoatings.
Dare to learn new skills, advance inyour career and make an impact at Henkel. 
What youll do
  • Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
  • Consult customers on solutions generating value for their use cases
  • Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
  • Work with application equipment to provide solutions to enhance customer adhesive related processes
  • Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
  • Reports quality issues / customers' claims to relevant parts of the organization  
  • Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions
  • Identify opportunities to create customer value in remote settings by leveraging remote interaction tools  
  • May support the laboratory work and samples coming from customers, and report technical results to customers
  • Responsible for products application / technical training and coaching of field sales forces and customers
  • Responsible for directly communicating with sales, marketing, PD, Innovation, members of AE field team or project team members
  • Promote internally SBU innovations and best learnings cross accounts