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Remote Customer Feedback Jobs in Rochester, NY (NOW HIRING)

EnthuZiastic

Growth Hacker - Remote

Rochester, NY · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...

EnthuZiastic

Growth Hacker - Remote

Geneseo, NY · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...

Mindex

Engineering Lead - Remote

Rochester, NY · Remote

$105K - $155K/yr

... ones, performance feedback, career development, and mentorship * Guide the modernization of ... Lead technical response efforts for production issues and customer-impacting incidents through ...

Mindex

Engineering Lead - Remote

Rochester, NY · Remote

$105K - $155K/yr

... ones, performance feedback, career development, and mentorship * Guide the modernization of ... Lead technical response efforts for production issues and customer-impacting incidents through ...

Mindex

Engineering Lead - Remote

Rochester, NY · Remote

$105K - $155K/yr

... ones, performance feedback, career development, and mentorship * Guide the modernization of ... Lead technical response efforts for production issues and customer-impacting incidents through ...

Transfr

Account Executive

Rochester, NY · Remote

$90K - $110K/yr

This position is 100% Remote but the designated territory for this position is Upstate New York ... Gather customer and prospect feedback to inform product development and continuous improvement ...

Fisher Associates

Proposal Manager

Rochester, NY · On-site +1

$95K - $115K/yr

Familiarity with CRM systems, proposal tools, and AI-assisted proposal platforms. Why Join Fisher ... Grow in a collaborative culture where accessible leaders welcome ideas, feedback, ownership, and ...

Safran

Outside Sales

West Henrietta, NY · On-site +1

The role may be structured as hybrid or remote, contingent upon geographic location. Who we are ... Translate client needs into product feedback-work with Engineering & Product Management to refine ...

InsCipher

Tax Associate

Geneseo, NY · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Adapt to and provide feedback on any internal workflow and process changes * Escalate customer ...

InsCipher

Tax Associate

Rochester, NY · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Adapt to and provide feedback on any internal workflow and process changes * Escalate customer ...

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All JobsCustomer Feedback JobsRemote Customer Feedback JobsRemote Customer Feedback Jobs in Rochester, NY

Remote Customer Feedback information

See Rochester, NY salary details

$9

$18

$26

How much do remote customer feedback jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote customer feedback in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Feedback jobs in Rochester, NY?

For Remote Customer Feedback jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Feedback jobs in Rochester, NY look for?

The top searched job categories for Remote Customer Feedback jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Customer Feedback jobs?

Cities near Rochester, NY with the most Remote Customer Feedback job openings:

Remote Customer Feedback jobs near you
Infographic showing various Remote Customer Feedback job openings in Rochester, NY as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Growth Hacker - Remote

EnthuZiastic

Rochester, NY • Remote

Full-time

Re-posted 13 days ago

Job description

About Us

Our mission is to bring people together and connect them into a community to nurture each other. We aim to share a conducive environment, a joyous space to grow and excel; a world brimming with selfless love and enough kindness. We strive to enrich each of our lives with kaleidoscopic memories we make here - vibrant, lively, of all hues and colors.

Job Description

​

This is a remote position.

User Acquisition:

  • Develop and execute strategies to acquire new users, customers, or leads through various channels, such as SEO, social media, content marketing, email marketing, and paid advertising.

Conversion Rate Optimization:

  • Identify areas of the user journey with conversion bottlenecks and devise experiments to optimize conversion rates, including A/B testing and landing page optimization.

Product Development:

  • Collaborate with product teams to improve user experience, optimize product features, and iterate based on user feedback to drive growth.

Customer Retention:

  • Develop strategies to increase customer retention and reduce churn through engagement, loyalty programs, and targeted communication.

Data Analysis:

  • Collect and analyze data to gain insights into user behaviour, product usage, and marketing performance.

  • Use data-driven decisions to guide growth strategies and experiments.

Viral Marketing:

  • Create and implement strategies to encourage users to refer others to the product or service through viral marketing techniques.

Content Marketing:

  • Develop and distribute high-quality content that educates, informs, and engages the target audience, driving traffic and brand awareness.

Experimentation:

  • Plan and execute rapid, iterative experiments to test growth hypotheses and identify effective strategies.

  • Continuously refine and scale strategies based on experiment results.

Marketing Automation:

  • Implement marketing automation tools and workflows to streamline and personalize user communication and engagement.

Budget Management:

  • Manage and allocate budgets effectively across various growth channels, ensuring a positive return on investment.

Reporting and Analysis:

  • Provide regular reports on growth performance, including key metrics and insights to relevant stakeholders.
Requirements

Digital Marketing Expertise:

  • Proven experience in digital marketing, with a deep understanding of various marketing channels and tools.

Analytical Skills:

  • Strong analytical and data interpretation skills, including proficiency in data analysis tools and platforms.

Technical Proficiency:

  • Familiarity with marketing automation tools, A/B testing platforms, web analytics, and data visualization tools.

Creativity:

  • Ability to think creatively and develop unique strategies to achieve growth.

Communication Skills:

  • Effective communication skills for collaborating with cross-functional teams and presenting findings and strategies to stakeholders.

Entrepreneurial Mindset:

  • A proactive and entrepreneurial spirit with a willingness to take calculated risks and adapt to changes.

Adaptability:

  • Ability to stay updated with the latest trends in marketing and technology and adapt strategies accordingly.

Project Management:

  • Strong project management skills to handle multiple growth initiatives simultaneously.

Experience with Startups:

  • Experience working in a startup environment or high-growth company is often preferred.

Continuous Learning:

  • A commitment to ongoing learning and professional development in growth hacking.
Benefits

  • Opportunity to be a part of a dynamic growth focused tech startup.

  • Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes.

  • Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.

  • Fun-loving environment and caring team mates and inclusive culture of the company.

Apply