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Remote Computer Operator Jobs (NOW HIRING)

GCI

Desktop Technician I (Future Opening)

Anchorage, AK · On-site +1

$20.75 - $26.25/hr

... and coordinate remote computer issues and software installs. Level Definition Position Title ... Operating System configurations and issues. Provide technical assistance in person, remotely, and ...

State of Michigan

ITS14 - Solution Architect

Lansing, MI · On-site +1

$37.62 - $54.99/hr

Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-57AM Department ... computer operator, or information technology technician and four years of professional experience ...

State of Michigan

ITPA P11 - Agency Support

Lansing, MI · On-site +1

$24.32 - $44.63/hr

Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-91AM Department ... computer operator, or information technology technician; or two years (4,160 hours) of experience ...

Gnostech LLC

Drafter/CAD Operator II

San Diego, CA · On-site +1

$26.92 - $29.33/hr

Hybrid or remote work is not authorized Job Title * Drafter/CAD Operator II Salary * $26.92-$29.33 per hour Shift * N/A Travel * Yes, may involve several Contiguous United States (CONUS)/Outside ...

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How much do remote computer operator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote computer operator in the United States is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What does a remote computer operator do?

As a remote computer operator, you work from home to supervise and manage computer systems. Your duties may involve setting user control for devices, running computer tasks, overseeing system operations, identifying malfunctions, recording assignments completed and issues addressed, loading files onto storage media, checking for viruses, and separating and sorting program outputs. You also monitor the server and network to ensure they run properly, upgrade software, and maintain machine operations. It’s your job to communicate with the IT department through the web and provide support to network administrators who handle computer equipment issues and maintenance responsibilities.

What are the key skills and qualifications needed to thrive as a remote computer operator, and why are they important?

To thrive as a Remote Computer Operator, you need a solid understanding of computer systems, data entry, and troubleshooting, often supported by an associate degree in IT or a related field. Familiarity with remote desktop software, operating systems like Windows or Linux, and ticketing systems such as ServiceNow is typically required. Strong attention to detail, time management, and effective communication are crucial soft skills for success in this role. These competencies ensure efficient system operations, quick problem resolution, and clear collaboration with team members, which are essential for minimizing downtime and supporting business continuity.

What is the difference between Remote Computer Operator vs Data Entry Clerk?

AspectRemote Computer OperatorData Entry Clerk
Required CredentialsBasic IT knowledge, sometimes certifications in computer operationsHigh school diploma, basic computer skills
Work EnvironmentRemote, often in data centers or IT departmentsOffice or remote, primarily data input tasks
Employer & Industry UsageIT companies, data centers, government agenciesBusinesses, healthcare, finance, retail

Remote Computer Operators and Data Entry Clerks both handle data-related tasks, but Remote Computer Operators focus on managing and monitoring computer systems remotely, requiring some technical knowledge. Data Entry Clerks primarily input data into systems with minimal technical skills. While both roles can be remote, the Remote Computer Operator role often involves overseeing system performance and troubleshooting, making it more technical than data entry.

What are some common challenges faced by remote computer operators, and how can they be managed?

Remote computer operators often encounter challenges such as managing system issues without on-site support, ensuring secure and reliable remote connections, and maintaining effective communication with IT teams. To manage these, it's important to develop strong troubleshooting skills, stay updated on cybersecurity best practices, and utilize collaboration tools like chat platforms and ticketing systems to coordinate with colleagues. Regular training and establishing clear protocols for remote problem-solving can help operators stay productive and responsive.

What is a remote computer operator?

A Remote Computer Operator is a professional who monitors and manages computer systems, networks, or servers from a remote location. Their responsibilities often include running scheduled tasks, troubleshooting system issues, maintaining system logs, and ensuring the smooth operation of IT infrastructure. Remote Computer Operators typically work for businesses with 24/7 IT needs and may provide support outside regular business hours. This role requires strong technical skills, attention to detail, and the ability to respond quickly to system alerts or failures.
More about Remote Computer Operator jobs
What cities are hiring for Remote Computer Operator jobs? Cities with the most Remote Computer Operator job openings:
What are the most commonly searched types of Computer Operator jobs? The most popular types of Computer Operator jobs are:
What states have the most Remote Computer Operator jobs? States with the most job openings for Remote Computer Operator jobs include:
What job categories do people searching Remote Computer Operator jobs look for? The top searched job categories for Remote Computer Operator jobs are:
Remote Computer Operator jobs near you
Infographic showing various Remote Computer Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $50,704 per year, or $24.4 per hour.

Desktop Technician I (Future Opening)

GCI

Anchorage, AK • On-site, Remote

$20.75 - $26.25/hr

Full-time

Re-posted 26 days ago

Job description


GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system requests and issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Design, develop, test, and implement IT solutions that benefit company business improving processes, applications, and utilities, while providing local and remote employees and contractors with technical support for desktop hardware, software, and operating system issues following documented established procedures.
COMPETENCIES:
  • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Actively pursuing training and development opportunities to enhance technical skills and knowledge base.
  • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
  • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
  • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
  • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
  • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. The ability to multi-task and adapt to multiple changing priorities is essential.
  • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
  • Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
  • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to build and maintain effective working relationships with customers, management staff, and peers.
  • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
    • Strong interpersonal and communication abilities, both written and verbal, while communicating with technical and non-technical customers.
    • Excellent documentation and organizational skills.
    • Excellent active listening and problem-solving skills with the ability to analyze, troubleshoot and resolve user's problems utilizing unified communications tools and in person.
  • Installation and configuration of recent and current Windows OSs, Mac iOs, Intel-based desktop, laptops, and mobile devices, IP-based wired and wireless networks, MS Office Applications, ticketing applications, and Point-of-Sale systems.
  • Apple OS and iOS app support, upgrades, and general troubleshooting.
  • Utilizing JAMF environment to include installations, configurations, and recovery solutions.
  • Software and hardware deployment tools required for developing and deploying images in an enterprise-wide environment.
  • Setup and configure local and network-attached devices.
  • Knowledge of industry standards for network wiring, wireless networks, and installation and maintenance procedures of computer systems' hardware and software.
  • Knowledge of remote access tools such as Beyond Trust Remote Support/Bomgar used to remediate and coordinate remote computer issues and software installs.

Level Definition
Position Title: Desktop Technician I
Grade: T05
Additional Job Requirements:
This is an entry level position within the IT desktop career path. Must have a basic understanding of telecommunications; provide employees and contractors with technical assistance with computer hardware, software, and Operating System configurations and issues. Provide technical assistance in person, remotely, and via unified communications methods. Working under close supervision will execute basic troubleshooting, analyzing and resolution for computer hardware and software support issues.
  • Work with internal employees and external contracting customers in analyzing, troubleshooting, and resolving computer hardware and software support issues.
  • Image and deploy desktops, laptops, and mobile devices as needed for new hires, local and remote repairs, and upgrades, providing users with informal training on computer applications and hardware best practices, and provide customer service from front counter.
  • Update status and/or resolve Tier II support tickets according to priority in the Cherwell and JIRA ticketing systems, documenting root cause and detailed resolution as work is performed.
  • Utilize standard diagnostic tools to troubleshoot and resolve issues with Windows and MAC iOS computers, mobile devices, network connections, point of sale systems, printers, and IP phones.
  • Maintain current Desktop Services SOPs (Standard Operation Procedures), and regularly update any changes through the Knowledge Support Center using enterprise knowledge article repositories.
  • Prepare equipment for shipping and warehouse pickup. Receive, document and inventory incoming packages.

Minimum Qualifications:
Required:
  • High School diploma or equivalent.
  • Minimum two (2) years of experience in technical customer support, desktop users with hardware and/or software applications.

Preferred:
  • Associate degree in information technology/Systems, Computer Science, Communications, electronics, telecommunications or related.
  • Telecommunications experience.
  • CompTIA A+ or CompTIA Network+
  • ITIL Foundations/ACSP/MCP/MCDST/HDI-DST
  • Other telecom industry or job specific certifications.
Required at ALL Levels
DRIVING REQUIREMENTS:
  • This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
  • Work is primarily sedentary, requiring daily routine computer usage.
  • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
  • Ability to accurately communicate information and ideas to others effectively.
  • Physical agility and effort sufficient to perform job duties safely and effectively.
  • Ability to make valid judgments and decisions.
  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
  • Must work well in a team environment and be able to work with a diverse group of people and customers.
  • Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.\ All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

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