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Remote Computer Operator Jobs in Worcester, MA (NOW HIRING)

American Consumer Credit Counseling

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Bi-Lingual Credit Counselor- Fully Remote

Waltham, MA · Remote

$21 - $23/hr

Basic computer knowledge * Strong mathematical skills * Ability to read and interpret documents ... Frequent use of hands/fingers for typing and operating a keyboard, mouse, and phone * Ability to ...

Actifio

Senior QA Enginerer

Waltham, MA · Remote

You will also work with cross-functional teams work with developers, Product Managers and Remote QA ... Bachelor's or Master's degree in Computer Science/Engineering * 6+ years of experience of working ...

First Help Financial

Senior Data Engineer

Needham, MA · Remote

$115.50K - $156.90K/yr

Your Location: Remote/Anywhere in the US. You Report To: Associate Director, Enterprise Data ... Establish and evolve a data governance operating model across data quality, lineage, metadata ...

First Help Financial

Senior Data Engineer

Needham, MA · Remote

$108.50K - $147.40K/yr

Your Location: Remote/Anywhere in the US. You Report To: Associate Director, Enterprise Data ... Establish and evolve a data governance operating model across data quality, lineage, metadata ...

First Help Financial

Senior Data Engineer

Needham, MA · On-site +1

$115.50K - $156.90K/yr

Your Location: Remote/Anywhere in the US. You Report To: Associate Director, Enterprise Data ... Establish and evolve a data governance operating model across data quality, lineage, metadata ...

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Remote Computer Operator information

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$13

$24

$37

How much do remote computer operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote computer operator in Worcester, MA is $24.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.36 per hour, depending on experience, location, and employer.

What Does a Remote Computer Operator Do?

As a remote computer operator, you work from home to supervise and manage computer systems. Your duties may involve setting user control for devices, running computer tasks, overseeing system operations, identifying malfunctions, recording assignments completed and issues addressed, loading files onto storage media, checking for viruses, and separating and sorting program outputs. You also monitor the server and network to ensure they run properly, upgrade software, and maintain machine operations. It’s your job to communicate with the IT department through the web and provide support to network administrators who handle computer equipment issues and maintenance responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Computer Operator, and why are they important?

To thrive as a Remote Computer Operator, you need a solid understanding of computer systems, data entry, and troubleshooting, often supported by an associate degree in IT or a related field. Familiarity with remote desktop software, operating systems like Windows or Linux, and ticketing systems such as ServiceNow is typically required. Strong attention to detail, time management, and effective communication are crucial soft skills for success in this role. These competencies ensure efficient system operations, quick problem resolution, and clear collaboration with team members, which are essential for minimizing downtime and supporting business continuity.

What are some common challenges faced by remote computer operators, and how can they be managed?

Remote computer operators often encounter challenges such as managing system issues without on-site support, ensuring secure and reliable remote connections, and maintaining effective communication with IT teams. To manage these, it's important to develop strong troubleshooting skills, stay updated on cybersecurity best practices, and utilize collaboration tools like chat platforms and ticketing systems to coordinate with colleagues. Regular training and establishing clear protocols for remote problem-solving can help operators stay productive and responsive.

What is a Remote Computer Operator?

A Remote Computer Operator is a professional who monitors and manages computer systems, networks, or servers from a remote location. Their responsibilities often include running scheduled tasks, troubleshooting system issues, maintaining system logs, and ensuring the smooth operation of IT infrastructure. Remote Computer Operators typically work for businesses with 24/7 IT needs and may provide support outside regular business hours. This role requires strong technical skills, attention to detail, and the ability to respond quickly to system alerts or failures.

What is the difference between Remote Computer Operator vs Data Entry Clerk?

AspectRemote Computer OperatorData Entry Clerk
Required CredentialsBasic IT knowledge, sometimes certifications in computer operationsHigh school diploma, basic computer skills
Work EnvironmentRemote, often in data centers or IT departmentsOffice or remote, primarily data input tasks
Employer & Industry UsageIT companies, data centers, government agenciesBusinesses, healthcare, finance, retail

Remote Computer Operators and Data Entry Clerks both handle data-related tasks, but Remote Computer Operators focus on managing and monitoring computer systems remotely, requiring some technical knowledge. Data Entry Clerks primarily input data into systems with minimal technical skills. While both roles can be remote, the Remote Computer Operator role often involves overseeing system performance and troubleshooting, making it more technical than data entry.

More about Remote Computer Operator jobs
What are popular job titles related to Remote Computer Operator jobs in Worcester, MA? For Remote Computer Operator jobs in Worcester, MA, the most frequently searched job titles are:
What cities near Worcester, MA are hiring for Remote Computer Operator jobs? Cities near Worcester, MA with the most Remote Computer Operator job openings:
Remote Computer Operator jobs near you
Infographic showing various Remote Computer Operator job openings in Worcester, MA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,594 per year, or $24.3 per hour.
Bi-Lingual Credit Counselor- Fully Remote

Bi-Lingual Credit Counselor- Fully Remote

American Consumer Credit Counseling

Waltham, MA • Remote

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

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Job description


Bilingual Credit Counselor (English/Spanish)
Guide. Educate. Deliver Results.

Help People Find Their Way Forward — In Two Languages.


Financial stress is real — and so is the impact of the right conversation at the right time. We’re seeking a bilingual Credit Counselor who can conduct structured, compliant financial counseling sessions in both English and Spanish while delivering measurable outcomes for clients and the organization.

In this role, you’ll analyze budgets, review credit reports, explain debt-management options, and help clients build realistic action plans. You’ll manage a consistent call volume, meet production and quality benchmarks, and document sessions accurately in accordance with HUD and internal compliance standards.

Success here requires more than fluency. It requires:

  • The ability to translate complex financial concepts clearly and confidently
  • Strong call control and time management
  • Comfort working toward performance metrics
  • Precision in documentation and regulatory adherence
  • Empathy balanced with accountability

You’ll be part of a mission-driven organization that believes financial education changes lives — but we also operate with structure, standards, and measurable impact.

If you’re bilingual, disciplined, and motivated by helping clients move from crisis to control, let’s talk.


Position Summary

The Credit Counselor assists financially distressed clients in creating personalized financial plans by providing budgeting guidance, effective debt management strategies, and financial education.


Primary Duties and Responsibilities

This job description does not limit management’s ability to assign or adjust duties and responsibilities at any time. 

  • Natural ability to build trust and rapport with clients from various backgrounds. 
  • Be empathetic, a good listener, and comfortable having sensitive conversations about personal finances. 
  • Ability to connect with people, understand their challenges, and guide them with compassion and clarity toward financial solutions.
  • Answer incoming calls from individuals seeking financial education or credit counseling support.
  • Counsel potential clients by reviewing their budgets and providing personalized recommendations on financial solutions, including debt management programs, bankruptcy options, credit remediation, collections, and credit reporting issues.
  • Deliver financial education, create client budgets, and assist with the enrollment process into ACCC programs.
  • Process consumer applications by accurately entering client information and budget details into internal systems and affiliate databases.
  • Follow up with prospective clients to encourage them to begin or continue the counseling process.
  • Enroll qualified clients into appropriate debt consolidation or financial assistance programs.
  • Verify client-provided information using internal databases and approved information sources to ensure accuracy and compliance.
  • Ability to connect with people, understand their challenges, and guide them with compassion and clarity toward financial solutions.
  • Follow all processes and procedures as outlined in the training guide.
  • Ensure completion of all required training programs within the designated timeframes to maintain up-to-date knowledge and meet certification standards.
  • Perform other duties and responsibilities as assigned by management.


Position Qualifications

 

Education: High School Diploma or equivalent required

  • Experience: Minimum of one year customer service experience, with at least six months in a call center or phone-based environment.
  • Specialized Knowledge, Licenses, Certifications, etc: NFCC Credit Counselor Certification (to be obtained within the first six months of employment)


Skills & Abilities: 

  • Basic computer knowledge
  • Strong mathematical skills
  • Ability to read and interpret documents such as safety rules, operating instructions, procedure manuals, and standard operating procedures (S.O.P.s)
  • Ability to write routine reports and client correspondence
  • Demonstrate telephone etiquette, time management, and attention to detail
  • Ability to work independently and interact with a team in a remote environment
  • Reliable internet connection and a quiet, dedicated workspace for remote work
  • Ability to comprehend verbal and written information and respond effectively to clients and colleagues


Working Conditions

  • Lifting & Physical Requirements: Employees may need to sit or stand for extended periods during the workday. The role may require occasional reaching, bending, or lifting of materials up to 15 pounds. Proper ergonomics and workspace setup are encouraged to ensure comfort and safety.
  • Work Environment: A quiet, dedicated workspace is required, free from distractions, to effectively perform job duties. Employees must maintain a professional environment for virtual meetings and client calls. Reliable internet access and a functional computer or device are essential for performing job functions.
  • Equipment and Tools: The company provides all necessary equipment, including a computer, phone, headset, and other tools required to perform job duties remotely. Employees are responsible for maintaining a reliable internet connection to ensure smooth performance of job functions.
  • Work Schedule and Availability: Employees must adhere to their designated work hours and be available for scheduled meetings, calls, and tasks, unless time off or schedule adjustments have been approved in advance. Employees are also responsible for keeping their schedule up to date and notifying their supervisor of any changes to their working hours.


Physical Requirements: 

 Prolonged sitting at a desk and working on a computer (up to 8+ hours/day)

  • Talking on the phone for extended periods of time
  • Frequent use of hands/fingers for typing and operating a keyboard, mouse, and phone
  • Ability to wear a headset for extended periods
  • Vision sufficient to read computer screens and documents
  • Hearing sufficient to understand customer conversations via phone
  • Occasional walking or standing, depending on office layout or home setup
  • Lifting up to 10-15 lbs., such as small office supplies or materials (optional; depends on setting)


Schedule

This is a Monday - Friday 2:30- 10:30 pm and Friday 12:00pm- 8:00 pm EST


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Nothing in this job description is intended to create a contractual obligation or to modify an employee’s employment at will status.

 The requirements listed above are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.