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Remote Collections Jobs in Detroit, MI (NOW HIRING)

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Remote Collections information

See Detroit, MI salary details

$12

$21

$29

How much do remote collections jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote collections in Detroit, MI is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Detroit, MI? The most popular types of Collections jobs in Detroit, MI are:
What are popular job titles related to Remote Collections jobs in Detroit, MI? For Remote Collections jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Detroit, MI look for? The top searched job categories for Remote Collections jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Remote Collections jobs? Cities near Detroit, MI with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Detroit, MI as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $44,198 per year, or $21.2 per hour.
Insurance Accounts Receivable Specialist

Insurance Accounts Receivable Specialist

Healing Haven

Madison Heights, MI • On-site, Remote

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Pay: starting at $55,000

Job Type: Full-Time

Work Location: Remote, Hybrid, or Onsite (based on organizational needs)

About Healing Haven

Healing Haven is a state-of-the-art behavioral health organization with three clinics across Metro Detroit supporting children with autism and their families. We take a family-centered approach to care and provide a full continuum of services, including Applied Behavior Analysis (ABA) Therapy, Speech Therapy, Occupational Therapy, Counseling, Parent Training, and Autism Diagnostic Testing. Through our collaborative, multidisciplinary model, we work together to help children and families reach their fullest potential.

Position Overview

We are seeking an experienced Insurance Accounts Receivable Specialist to join our growing Revenue Cycle team. This role requires strong experience in healthcare or behavioral health billing and involves managing insurance claims, resolving denials, monitoring authorizations, and ensuring timely reimbursement using the CentralReach platform.

Compensation & Benefits
  • Salary based on experience
  • Comprehensive medical, dental, and vision coverage with employer contributions towards medical
  • Employer-paid $50,000 life insurance
  • Short-term disability coverage
  • 401(k) retirement plan
  • Earned Wage Access for financial flexibility
  • Generous paid time off
Key Responsibilities
  • Manage insurance accounts receivable and follow up on outstanding balances
  • Research and resolve denied, rejected, and underpaid claims
  • Submit corrected claims, appeals, and supporting documentation as needed
  • Work with insurance payers to obtain claim status updates and secure reimbursement
  • Use CentralReach for billing workflows, claims, payment posting, and reporting
  • Monitor authorizations and ensure accurate service billing against approved units
  • Maintain accurate insurance and payer records within CentralReach
  • Collaborate with intake, clinical, and authorization teams to resolve billing issues
  • Support month-end reporting and revenue cycle performance tracking
Requirements
  • 2+ years of insurance accounts receivable experience in ABA, healthcare, or behavioral health setting,
  • Experience with ABA billing and revenue cycle processes preferred
  • Proficiency in CentralReach (billing, claims, payment posting, reporting)
  • Strong understanding of denials, appeals, ERAs, EOBs, CPT codes, and modifiers
  • Experience with insurance authorizations and payer requirements
  • Strong analytical, organizational, and communication skills
  • Ability to perform standard computer-based work in an office or remote environment (e.g., prolonged computer use, data entry, and digital document review)