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Remote Collections Jobs in Baltimore, MD (NOW HIRING)

Getaway

Customer Representative

Baltimore, MD · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Baltimore, MD

Remote Collections information

See Baltimore, MD salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote collections in Baltimore, MD is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Baltimore, MD?

The most popular types of Collections jobs in Baltimore, MD are:

What are popular job titles related to Remote Collections jobs in Baltimore, MD?

For Remote Collections jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Remote Collections jobs in Baltimore, MD look for?

The top searched job categories for Remote Collections jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Remote Collections jobs?

Cities near Baltimore, MD with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $44,362 per year, or $21.3 per hour.

Billing Coordinator - Front End - 3020

AbsoluteCare

Baltimore, MD • On-site, Remote

Full-time

Re-posted 9 days ago

Job description

  • ECW Experience preferred
  • FQHC Experience preferred

Job Summary
This role is responsible for managing the claims edits and ensuring a clean claim is submitted to the payer to avoid payer rejections. This role will review demographic, insurance verification, charge capture, coding and billing edits prior to the claim submission to the payer.
Duties and Responsibilities
  • Possess a knowledge of State(s) and Federal billing and reimbursement guidelines, including third party insurance plans as well as changes in policies and procedures, contracts and fee-schedules as designated by the plan and/or the management for the practice.
  • Responsible for the day-to-day billing operations, which include but are not limited to the following:
    • Review professional Fee for Service and Federally Qualified Healthcare Centers (FQHC) claims for charge posting to ensure accuracy and proper coding practices.
    • Prepare and submit clean claims to third party payers electronically via the assigned clearinghouse in a timely manner.
    • Ensure claim is billed to the correct payer and authorization is obtained when appropriate.
    • Ensure claims are submitted on the correct claim form according to the payer's requirements.
    • Payer accepted claim report note: Confirm claims receipt status with payer within seven business days of billing.
    • Work out of the designation work-queues as priority.
      • Identify claims not falling in work queues for reporting to Manager.
    • Responsible for reducing age receivables by aggressive and focused clean claim submission:
  • Retrieval of confirmation reports and verification of claims and statement submission
    • Review and evaluation of billing reports for errors and trends and report issues to Manager.
    • Escalate billing error trends to Manager.

Minimum Qualifications
  • High School Diploma or equivalent required.
  • Minimum of 6 years Healthcare billing and collections required.
  • Knowledge of medical coding systems (CPT, ICD, HCPCS) and familiarity with medical terminology.
  • Knowledge of healthcare compliance and regulations, including HIPAA.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Preferred
  • FQHC billing and knowledge
  • Certification in professional billing (CBC)
  • eCW knowledge

Working conditions
This job operates in a remote location from your home location. This role requires a dedicated, quiet workspace with the ability to adhere to HIPAA and other privacy policies. A reliable and high-speed Wi-Fi connection or home internet is required to perform the essential functions of this role.
Physical requirements
  • Ability to communicate clearly and exchange accurate information constantly.
  • Ability to remain stationary for long periods of time.
  • Constantly operates the computer, keyboard, copy and fax machine, phone, and other general office equipment.

Direct reports
None.
Company Description:
Why Work at AbsoluteCare?
At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer.
We call this "care beyond medicine." We have turned the doctor's office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members' needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.
We don't stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works.
Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.
AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.

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