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Remote Collections Jobs in Baltimore, MD (NOW HIRING)

Next Stop Travels

Travel Customer Representative

Baltimore, MD · On-site +1

$16 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

True Adventure Travel

Travel Customer Representative

Laurel, MD · On-site +1

$16.50 - $22.25/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

examPartners

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Customer Service Representative CSR - Workers' Compensation Experience

Abingdon, MD · Remote

$35K - $42K/yr

This is a remote, work-from-home position , you will work independently in a scheduling role. Training and all necessary equipment will be provided. Strong self-discipline is essential for success in ...

examPartners

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Customer Service Representative CSR - Workers' Compensation Experience

Abingdon, MD · Remote

$35K - $42K/yr

This is a remote, work-from-home position , you will work independently in a scheduling role. Training and all necessary equipment will be provided. Strong self-discipline is essential for success in ...

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Baltimore, MD

Remote Collections information

See Baltimore, MD salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote collections in Baltimore, MD is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Baltimore, MD? The most popular types of Collections jobs in Baltimore, MD are:
What are popular job titles related to Remote Collections jobs in Baltimore, MD? For Remote Collections jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Baltimore, MD look for? The top searched job categories for Remote Collections jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Remote Collections jobs? Cities near Baltimore, MD with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Baltimore, MD as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,362 per year, or $21.3 per hour.

Travel customer representative

Getaway Travel Agency

Baltimore, MD • Remote

$16 - $21.50/hr

Other

Posted 23 days ago

Job description

About the job Travel customer representative
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.
Perks
  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Travel Agency USA!

Apply