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Debt Collector Jobs in Baltimore, MD (NOW HIRING)

Tower Federal Credit Union

Collector II

Laurel, MD

$29.21 - $36.51/hr

Hiring Range - $29.21/hr - $36.51/hr SUMMARY OF POSITION Collector II position is responsible for ... Knowledge of Fair Debt Collections Practices Act, Fair Credit Reporting Act and limited knowledge ...

Tower

Collector II

Laurel, MD · On-site

$29.21 - $36.51/hr

Hiring Range - $29.21/hr - $36.51/hr SUMMARY OF POSITION Collector II position is responsible for ... Knowledge of Fair Debt Collections Practices Act, Fair Credit Reporting Act and limited knowledge ...

Banfield

Client Service Representative

Westminster, MD · On-site

$16.16 - $20.66/hr

Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our ...

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All JobsDebt Collector JobsDebt Collector Jobs in Baltimore, MD

Debt Collector information

See Baltimore, MD salary details

$8

$18

$26

How much do debt collector jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for debt collector in Baltimore, MD is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is often required. Excellent communication, resilience, and problem-solving skills help build rapport with clients and handle challenging conversations. These competencies are crucial for maximizing debt recovery while maintaining compliance and positive client relations.

What are some common challenges faced by debt collectors, and how can they handle them effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, meeting collection targets, and managing high call volumes. Effective communication and strong negotiation skills are key to overcoming these obstacles, as is maintaining professionalism and empathy during difficult conversations. Many organizations provide training and support to help collectors handle objections, comply with regulations, and manage stress, making it important for job seekers to seek out employers with robust support systems.

What is a debt collector?

The job of a debt collector is to collect on a debt that a person owes, like a late credit card or mortgage payment. They often work for a debt collection agency or for a creditor who is seeking a debtor. Their duties may entail finding the debtor, contacting them by phone or mail, and negotiating payments. Debt collection is regulated by the federal government. Collection agencies may use internal collectors or contract out to another firm.

What is the difference between Debt Collector vs Credit Analyst?

AspectDebt CollectorCredit Analyst
Required CredentialsHigh school diploma; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, banks, or healthcare providersBanks, financial institutions, or credit bureaus
Employer & Industry UsagePrimarily in debt recovery and collectionsInvolved in assessing creditworthiness and risk analysis
Common Search & Comparison IntentUnderstanding debt recovery rolesEvaluating credit risk and financial health

While both roles are involved in finance, a Debt Collector focuses on recovering unpaid debts, often working directly with delinquent accounts. A Credit Analyst assesses creditworthiness to determine lending risks. The roles differ in responsibilities, credentials, and work environments, but both are essential in financial operations.

More about Debt Collector jobs
What are the most commonly searched types of Debt Collector jobs in Baltimore, MD? The most popular types of Debt Collector jobs in Baltimore, MD are:
What are popular job titles related to Debt Collector jobs in Baltimore, MD? For Debt Collector jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Debt Collector jobs in Baltimore, MD look for? The top searched job categories for Debt Collector jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Debt Collector jobs? Cities near Baltimore, MD with the most Debt Collector job openings:
Debt Collector jobs near you
Infographic showing various Debt Collector job openings in Baltimore, MD as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,005 per year, or $18.3 per hour.

Collector/Administrative Assistant

Norris Auto Group

Dundalk, MD

Full-time

Re-posted 21 days ago

Job description

Collector | Administrative Assistant

Norris Auto Group, the fastest growing dealership group in Maryland and the only car dealer to be named in the Inc. 500/5000, is currently seeking a motivated Collector / Administrative Assistant.  We are looking for true performer; one who has a track record of surpassing customer expectations and reaching for new goals. 

Collector: The Collector/ Administrative Assistant is primarily responsible for collecting payments for vehicles sold at our pre-owned location. Responsibilities for this position include:

  • Collect recurring payments from customers electronically (or via cash or check)
  • Prepare and send out late notices
  • Contact customers who are late on payment
  • Keep accurate electronic records regarding collection efforts
  • Handle all incoming calls and transfer non-payment related calls to appropriate department
  • When necessary, contact repossession company for repo of vehicles
  • Process all repossession documents in accordance with state/federal law
  • Other duties as assigned

Most importantly the collector will need to handle cash and checks in a secure and knowledgeable manner.

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