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Remote Collections Jobs in Frederick, MD (NOW HIRING)

VIS IT Solutions Inc

MongoDB Analyst

Dulles, VA · Remote

Remote We are seeking a skilled MongoDB Analyst to manage, analyze, and optimize large-scale NoSQL ... Key Responsibilities - Design, develop, and maintain MongoDB databases and collections - Analyze ...

All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Frederick, MD

Remote Collections information

See Frederick, MD salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote collections in Frederick, MD is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Frederick, MD? For Remote Collections jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Frederick, MD look for? The top searched job categories for Remote Collections jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Remote Collections jobs? Cities near Frederick, MD with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Frederick, MD as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,391 per year, or $21.3 per hour.

Credit and Collections Associate

Bertelsmann-Jobs

Westminster, MD • On-site, Remote

$40K - $42K/yr

Full-time

Posted 10 days ago

Job description

Company Description
Bertelsmann is building a global network of Accounting Shared Service Centers (ASSC) to bundle and standardize the Group's accounting processes. This includes Accounting Shared Service Centers at existing Bertelsmann locations in core European countries, North America and China. Become part of the Shared Service Center organization at our Westminster (MD) location. We look forward to your application for this exciting and varied job at one of the world's largest media corporations.
Join us in shaping the world of media, services and education. We offer business challenges and exciting projects in attractive work environments, as well as individual career and development opportunities. Bertelsmann operates in some 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds.
Job Description
Credit & Collections Associate (Remote Opportunity)
We are seeking a detail-oriented Credit & Collections Associate to manage customer accounts, evaluate creditworthiness, monitor outstanding balances, and ensure timely collection of payments. Responsibilities include reviewing credit applications, maintaining accurate account records, resolving billing issues, following up on overdue accounts, and collaborating with internal teams to reduce credit risk.
What You'll Do
As a Credit & Collections Associate, you will:
  • Review and process credit-held orders throughout the day to ensure timely resolution.
  • Respond promptly to customer inquiries received by phone and email.
  • Investigate claims and process appropriate debit, credit, or denial adjustments.
  • Research and resolve internal and external customer account inquiries.
  • Build positive relationships with customers across assigned territories.
  • Maintain accurate account records, payment history, and status updates.
  • Analyze account activity and credit exposure to support informed credit decisions.
  • Assist with account maintenance and documentation for write-offs when necessary.
  • Assess customer financial information to evaluate risk and recommend appropriate actions.
  • Negotiate payment arrangements and account reconciliations within established guidelines.
  • Collaborate with customers to resolve outstanding balances and account discrepancies.
  • Recommend collection strategies, including payment plans, shipment holds, or other actions as appropriate.
  • Escalate complex situations and potential concerns to management when needed.
  • Stay current with technology, tools, and best practices that improve efficiency and customer service.
  • Support additional projects and responsibilities as business needs evolve.

Why Join Us?
  • Remote position with potential hybrid work opportunities.
  • Collaborative and supportive team environment.
  • Opportunities to develop your financial, analytical, and customer service skills.
  • Exposure to a variety of clients and business challenges.
  • Ongoing learning and professional growth opportunities.

The salary range for this position is $40,000-$42,000 per year. Additional compensation may be awarded annually contingent upon the company's results, and at the sole discretion of the company.
Qualifications
What We're Looking For
We're seeking someone who is:
  • A strong communicator with excellent verbal and written communication skills.
  • Customer-focused and skilled at building productive relationships.
  • Has the ability to manage multiple priorities in a fast-paced environment.
  • Comfortable making informed decisions and providing thoughtful recommendations.
  • Has intermediate excel skills, and proficient with Outlook (SAP experience is a bonus).
  • Familiar with credit, collections, and financial account management practices.
  • Knowledgeable of credit and bankruptcy regulations (preferred).
  • Has strong organizational skills with the ability to manage follow-ups, track outstanding items, and maintain timely reminders.

Qualifications
  • High school diploma or equivalent required.
  • Previous experience in collections, accounts receivable, customer service, or other related fields.
  • Have the availability to work Monday through Friday from 8:30AM to 5:00PM EST.

Additional Information
All your information will be kept confidential according to EEO guidelines.
Bertelsmann Global Business Services values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
All your information will be kept confidential according to EEO guidelines.
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