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Remote Collections Jobs in Laurel, MD (NOW HIRING)

AR Billing Specialist

Arlington, VA ยท Remote

$28 - $30/hr

Arlington, VA (Hybrid - 4 days onsite, 1 day remote) Assignment Type: Temporary (3-4 month contract ... Drive collections efforts by proactively following up on outstanding balances and resolving payment ...

AR Billing Specialist

Arlington, VA ยท Remote

$28 - $30/hr

Arlington, VA (Hybrid - 4 days onsite, 1 day remote) Assignment Type: Temporary (3-4 month contract ... Drive collections efforts by proactively following up on outstanding balances and resolving payment ...

Senior Research and Data Analyst

Washington, DC ยท On-site +1

$97K - $122K/yr

Hybrid Work - Primarily remote roles with the ability to work across the U.S. Comprehensive Health ... Collaborates and consults with internal and external partners on enhancements to data collections ...

Senior Research and Data Analyst

Washington, DC ยท On-site +1

$97K - $122K/yr

Hybrid Work - Primarily remote roles with the ability to work across the U.S. Comprehensive Health ... Collaborates and consults with internal and external partners on enhancements to data collections ...

Remote Duration: 12 Months (Potential for Extension) Candidate Skillset: Frontend: * JavaScript ... Data Structures i.e Collections, Lists, Maps, Sets * OOP concepts and patterns * REST API * Unit ...

Senior Research and Data Analyst

Washington, DC ยท On-site +1

$97K - $122K/yr

HybridWork - Primarily remote roles with theabilityto work across the U.S. * Comprehensive Health ... Develop and/ormaintainrecurring datacollections andadminister data collections to members and ...

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Remote Collections information

See Laurel, MD salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote collections in Laurel, MD is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Laurel, MD?

The most popular types of Collections jobs in Laurel, MD are:

What are popular job titles related to Remote Collections jobs in Laurel, MD?

For Remote Collections jobs in Laurel, MD, the most frequently searched job titles are:

What cities near Laurel, MD are hiring for Remote Collections jobs?

Cities near Laurel, MD with the most Remote Collections job openings:

Infographic showing various Remote Collections job openings in Laurel, MD as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,265 per year, or $21.3 per hour.

Collections Maintenance Technician (QA)

Library of Congress

Washington, DC โ€ข On-site, Remote

$51K - $67K/yr

Full-time

Posted 5 days ago


Job description

Summary
The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity.
We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future.
Learn more about this agency
Duties
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The position serves as a Collections Management Technician II and is located in the Stack Management Unit, Collections Maintenance and Stack Management Section, of the Collections Management Division (CMD), Preservation Directorate (PRES), Discovery and Preservation Services (DPS) within the Library Collections and Services Group (LCSG) at the Library of Congress (LC).
As a Collection Management Technician, you will:
  • Follow extensive library rules, procedures and operations, retrieve materials from the collection. Apply judgement in retrieving materials. Receive retrieval requests through a number of methods including paper call slips, Automated Call Slip (ACS) and/or other automated request systems. With some projects, follow general guidelines on what to pull, and must adhere to these guidelines which might include criteria such as item condition, date of publication, or format.
  • Follow a number of established procedures and specific guidelines available in the form of extensive library procedures, rules, and operations, perform an array of activities involved in maintaining the collections, including ensuring that collections are in the proper order, safe from hazards and readily retrievable when requested. Use judgment to identify and select the most appropriate procedure to use, choose from among several established alternatives, or decide which precedent actions to follow as a model. Refer situations requiring significant judgment to the supervisor or others for guidance or resolution.
  • Arrange, sort and re-shelve materials returned to the stacks according to the prescribed order for that portion of the collection. Maintain assigned areas to ensure that each item is in proper order according to collections management and maintenance guidelines for each collection. Frequent shelf reading of the collections, i.e., ensuring that the items on the shelves are in proper order, is a critical component of collections maintenance.
  • Use multiple shelving and classification arrangements including LC Classification, fixed location arrangement and others utilized by CMD to ensure that collections are properly shelved, arranged and accessible for use.
  • Use an in-depth or broad knowledge of a body of library regulations, procedures, and policies related collections retrieval to perform procedural duties or technical operation of limited scope and difficulty. Provide enhanced book retrieval service, including quick searches for all Not-on-Shelf (NoS) responses for patrons, staff and priority clients, primarily CRS staff and Congressional patrons.
  • Identify and remove items suspected of containing errors in labeling and/or cataloging and forward items to the Preservation Directorate, the Acquisitions and Bibliographic Access Directorate, or other Library units for further determination or disposition.
  • Utilize and operate the Library's automated material handling systems used to sort and process collections. Operate the equipment as well as perform preventative maintenance on the machine(s).
  • Perform an array of preservation-related activities in support of stabilizing the collections and preventing further damage

The position description number for this position is 429735.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
The incumbent of this position will work a fixed work schedule (8:00am-4:30pm.)
This is a non-supervisory, bargaining unit position.
Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Requirements
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Conditions of employment
The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as books. Requires ability to perform moderate lifting-up to 44 pounds.
Note: The incumbent must pass a pre-placement physical with a recurrence on duty physical every three years.
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Knowledge of library collections maintenance practices and procedures.**
Ability to use computerized databases and search tools.**
Knowledge of proper library collection retrieval processes and procedures.
Ability to plan work and meet deadlines.
Ability to interact collaboratively with others.
Ability to communicate effectively other than in writing.
Education
There are no education requirements for this position.
Additional information
Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.
The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.
Applicants must submit a complete application package that is received by the closing date of this announcement.
Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.
The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.
Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.
The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.
A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.
Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.