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Remote Collections Jobs in Michigan (NOW HIRING)

Five Star Solutions

Customer Service Mon-Fri

Flint, MI · On-site +1

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Qualifications * 1 year of previous call center or ...

Five Star Solutions

Customer Service Mon-Fri

Flint, MI · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Qualifications * 1 year of previous call center or ...

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Michigan

Remote Collections information

See Michigan salary details

$11

$18

$26

How much do remote collections jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote collections in Michigan is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Michigan? The most popular types of Collections jobs in Michigan are:
What are popular job titles related to Remote Collections jobs in Michigan? For Remote Collections jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Michigan look for? The top searched job categories for Remote Collections jobs in Michigan are:
What cities in Michigan are hiring for Remote Collections jobs? Cities in Michigan with the most Remote Collections job openings:
Remote Collections jobs near you
Automotive Floorplan Territory Manager

Automotive Floorplan Territory Manager

The Hankey Group

Grand Rapids, MI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Automotive Floorplan Territory Manager
Grand Rapids, MI | Remote

Company Overview: About Westlake Floorplan Company
Westlake Floorplan Company was established in 2013 as a division of Westlake Financial Services – the leading lender for independent and franchise dealerships. Founded as a way to provide both independent and franchise dealers inventory financing plan lines of credit; Westlake strives to suit any business’s needs. Westlake has financed over 190,000 vehicles for more than 3,000 dealerships in over 46 states. Our cutting-edge technology, customer service, unique partnerships, and flexible terms makes us the most dealer friendly inventory financing provider in the United States.

We are seeking an experienced and motivated Automotive Floorplan Portfolio Manager. This role is pivotal in building and managing a portfolio of automotive dealerships. Responsibilities include but not limited to signing dealerships, driving sales, ensuring excellent servicing of accounts, and effectively managing associated risks. The ideal candidate will possess a comprehensive understanding of the automotive industry, and a proven track record of building and maintaining client relationships.

Key Responsibilities:

  1. Sales Management:
    1. Develop and implement sales strategies to acquire and retain dealer clients within the automotive sector.
    2. Build and maintain relationships with dealership owners and key decision-makers to understand their financing needs.
    3. Identify opportunities for portfolio growth by presenting financing solutions and promoting Westlake Flooring Company’s offerings.
    4. Conduct market research to remain competitive and align services with industry trends.
  2. Servicing:
    1. Oversee the servicing of the automotive floorplan portfolio, ensuring high levels of customer satisfaction.
    2. Monitor account performance and proactively address any issues or concerns raised by clients.
    3. Collaborate with cross-functional teams to streamline processes and enhance customer experience.
    4. Provide training and support to dealerships on the use of financing solutions and services.
  3. Risk Management:
    1. Monitor dealership conditions and performance
    2. Develop and maintain risk assessment models to evaluate dealership creditworthiness.
    3. Collaborate with internal teams to ensure compliance with company policies and regulatory requirements.
    4. Monitor the performance of the portfolio, including loan balances, dealer performance, and payment trends.

Qualities we look for in our Area Manager

  • Bilingual (English, Spanish)
  • Knowledge of the automotive industry (various sectors)
  • Strong financial acumen with working knowledge of key financial tools and terminology
  • Strong presentation, verbal, and written communication skills
  • Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization
  • Strong time management skills with ability to manage deadlines
  • Strong negotiation and collection skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a remote environment
  • Proficient in Excel, Word, PowerPoint, Outlook, and Teams
  • BA/BS in related field and 3 years of related experience; or an equivalent combination of education and work-related experience
  • 2+ years related experience in finance, sales, account management and/ or collections required
  • Travel: Greater than 25% with some overnight travel required
  • Ability to travel, fly, drive
  • Ability to sit and stand for extended periods of time
  • Valid driver’s license required for this position

What do we offer? 

  • Medical, Dental, and Vision benefits 
  • Life Insurance and Long-term disability plans 
  • Flexible Spending Account 
  • 401K matching 
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching 
  • Wellness Programs 
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) 
  • Career Path Opportunities 
  • Discounts on Parks, Museums, Movie Tickets, and Attractions 
  • Annual Flu Shot
  • Paid Vacations Days 
  • Paid Sick days 
  • Paid holidays 
  • HGym (available in our Los Angeles, CA & Dallas,TX office) 
  • Rental Car Discounts, Dell Member Purchase Program 
  • UKG Wallet 

Acknowledgment 

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

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