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Remote Collections Specialist Jobs (NOW HIRING)

Coral Connect LLC

Collections Specialist

Boca Raton, FL · Remote

$17.50 - $23.75/hr

Collections Specialist - Pharmacy & AIC Infusion Company Bio: Coral Connect, LLC ("Coral") is a ... Location: Remote with limited travel to client locations, internal business meetings, and other ...

City of New York

Collections Specialist

Manhattan, NY · On-site +1

$20.25 - $27.50/hr

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ... COLLECTIONS SPECIALIST (FINANC - 54877 Qualifications A baccalaureate degree from an accredited ...

City of New York

Collections Specialist

Manhattan, NY · On-site +1

$20.25 - $27.50/hr

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ... COLLECTIONS SPECIALIST (FINANC - 54877 Qualifications A baccalaureate degree from an accredited ...

Coral Connect LLC

Collections Specialist

Boca Raton, FL · On-site +1

$17.50 - $23.75/hr

Collections Specialist - Pharmacy & AIC Infusion Company Bio: Coral Connect, LLC ("Coral") is a ... Location: Remote with limited travel to client locations, internal business meetings, and other ...

NRG MGMT LLC

Collections Specialist

Lake Worth, FL · On-site +1

Collections Specialist on site in Boca Raton, FL Department: Collections Reports To: Collections ... Work Environment Office or remote work environment, depending on company policy. Fast-paced ...

Addison Group

Patient Collections Specialist

Southlake, TX · Remote

$22 - $25/hr

Fully Remote Pay Range: $22.00 - $25.00 / per hour (based on experience) Schedule: Monday - Friday ... Collections Specialists to join a newly expanding remote revenue cycle team. This position focuses ...

WorkWave

Collections Specialist

Holmdel, NJ · On-site +1

$50K - $54K/yr

We are looking for a proactive Collections Specialist to manage our accounts receivable lifecycle ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

WorkWave

Collections Specialist

$50K - $54K/yr

We are looking for a proactive Collections Specialist to manage our accounts receivable lifecycle ... We offer a casual work environment and remote work flexibility and have a passion for developing ...

WorkWave

Collections Specialist

$50K - $54K/yr

We are looking for a proactive Collections Specialist to manage our accounts receivable lifecycle ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

CertaSite

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

Collections Specialist Who are we? CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to ...

TEEMA

Manufacturing Collections Specialist

Phoenix, AZ · Remote

$27 - $28/hr

Job Summary Manufacturing Collections Specialist TEEMA Temporary Remote | Phoenix, AZ, United States The Opportunity You're the kind of person who is always looking to learn. You want to grow into ...

HCOA Fitness

Bilingual Collections Specialist

Miami, FL · Remote

$12.86/hr

Dental insurance The Collections Specialist will be part of a fast-paced goal-oriented collections ... This position is temporarily remote and may have days where it is required to come into the office.

Neo4j

$20 - $27/hr

Temporary Global Collections Specialist (Parental Leave Coverage) Role Summary : We are seeking a ... Experience working or collaborating with international/remote team members across time zones a plus

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Remote Collections Specialist information

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How much do remote collections specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What does a remote collections specialist do?

A Remote Collections Specialist is responsible for contacting customers to collect overdue payments on accounts while working from a remote location, such as home. They handle inbound and outbound calls, negotiate payment plans, update account information, and document all communications with customers. The role requires strong communication skills, empathy, and the ability to maintain professionalism when discussing sensitive financial matters. Remote Collections Specialists often use specialized software to track accounts and ensure timely resolution of outstanding debts. Their primary goal is to recover funds for businesses while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a remote collections specialist?

To thrive as a Remote Collections Specialist, you need strong knowledge of accounts receivable processes, negotiation techniques, and typically a high school diploma or equivalent. Familiarity with collections software, CRM systems, and sometimes FDCPA certification is often required. Excellent communication, resilience, and problem-solving skills help build rapport with customers and handle challenging conversations. These abilities are essential for effectively recovering outstanding payments while maintaining positive client relationships and adhering to compliance standards.

What are the typical challenges faced by a remote collections specialist, and how can they be managed effectively?

Remote Collections Specialists often face challenges such as limited face-to-face interaction with clients, difficulties in establishing rapport over the phone or email, and managing time across different accounts and deadlines. To manage these effectively, it's important to use clear communication, leverage technology tools for tracking and follow-up, and maintain a structured daily routine. Building strong organizational skills and staying proactive with regular updates from the team can also help maintain productivity and foster collaboration despite the remote environment.

What is the difference between Remote Collections Specialist vs Remote Accounts Receivable Clerk?

AspectRemote Collections SpecialistRemote Accounts Receivable Clerk
CredentialsHigh school diploma, collections or finance experienceHigh school diploma, finance or accounting background
Work EnvironmentRemote, client or company officesRemote, accounting departments
Industry UsageFinancial services, healthcare, telecomFinance, healthcare, retail
Job FocusRecovering overdue payments, contacting debtorsManaging accounts, processing payments, invoicing

While both roles involve finance and customer interaction, the Remote Collections Specialist primarily focuses on recovering overdue payments by contacting debtors, whereas the Remote Accounts Receivable Clerk manages invoicing and payment processing. Both roles require similar financial knowledge and are often found in the same industries, but their core responsibilities differ significantly.

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Remote Collections Specialist jobs near you
Infographic showing various Remote Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Specialist

Coral Connect LLC

Boca Raton, FL • Remote

$17.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Position: Collections Specialist - Pharmacy & AIC Infusion

 

Company Bio:

 

Coral Connect, LLC ("Coral") is a technology-enabled service provider focused on reducing healthcare costs through intelligent data management, pharmacy optimization, and value-driven sourcing. Our mission is to make specialty care more accessible, efficient, and equitable by improving operations at community care organizations, infusion centers, and specialty providers.

Job Overview:

The Collections Specialist for Pharmacy and Ambulatory Infusion Center (AIC) is responsible for managing outstanding accounts receivable, ensuring timely reimbursement, and resolving payer and patient account issues. This role focuses on specialty pharmacy and infusion claims, requiring a strong understanding of complex billing, payer guidelines, and reimbursement methodologies.

Responsibilities:

Your key responsibilities will include:

  • Manage and follow up on assigned accounts receivable for pharmacy and AIC infusion services
  • Work denied, rejected, and underpaid claims to ensure maximum reimbursement
  • Contact insurance payers to resolve claim issues, verify claim status, and secure payment
  • Review Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs) to identify discrepancies
  • Investigate and resolve billing errors, coding issues, and authorization-related denials
  • Submit appeals and supporting documentation as needed
  • Monitor aging reports and prioritize accounts based on timely filing limits and reimbursement impact
  • Collaborate with billing, coding, intake, and clinical teams to resolve claim issues
  • Identify trends in denials or payer behavior and escalate systemic issues
  • Maintain accurate documentation of all collection activities in the system
  • Ensure compliance with payer requirements, HIPAA regulations, and company policies
  • Assist with patient account inquiries, including balance questions and payment arrangements (as applicable)
  • Support month-end reporting and AR reconciliation activities

 

Qualifications:

To excel in this role, you should possess the following qualifications:

  • High school diploma or equivalent required
  • 1-2 years of experience in medical collections, preferably in specialty pharmacy or infusion services preferred
  • Knowledge of infusion billing, specialty drug reimbursement, and HCPCS/J-codes preferred
  • Strong understanding of payer guidelines, appeals processes, and denial management
  • Experience with EHR/Practice Management systems (e.g., WeInfuse, CareTend, Brightree, or similar)
  • Proficiency in Microsoft Excel and reporting tools
  • Strong analytical and problem-solving skills
  • Excellent communication and negotiation abilities
  • Attention to detail and accuracy
  • Ability to manage a high-volume workload and meet deadlines
  • Critical thinking and persistence in resolving complex claims
  • Team-oriented with the ability to work independently

 

Education:

 

Bachelor's degree or relevant experience is preferred.

License Requirement: N/A

Job Benefits:

 

Health, Dental, Vision, Life, 401k, Paid Time Off.

 

Location:

 

Remote with limited travel to client locations, internal business meetings, and other locations as needed.

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