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Senior Collections Specialist Jobs (NOW HIRING)

CFS

Senior Collections Specialist

Hillside, NJ · On-site

$75K - $85K/yr

Senior Collections Specialist Salary: $75,000-85,000 Why This Opportunity Stands Out: • Own a high-visibility AR portfolio with direct impact on company cash flow and financial performance • ...

CFS

Senior Collections Specialist

Houston, TX · Hybrid

$17.75 - $23.75/hr

Senior Collections Specialist We are partnering with a growing organization in Houston to add a Senior Collections Specialist to their team. This is a great opportunity for someone who thrives in a ...

Witt O'Brien's

Senior Collections Specialist

Fort Worth, TX

$17.75 - $24/hr

Senior Collections Specialist Position Summary The Senior Collections Specialist will be responsible for managing and collecting outstanding accounts receivable and minimizing overdue balances while ...

Witt O'Brien's

Senior Collections Specialist

Fort Worth, TX · On-site

$17.75 - $24/hr

Senior Collections Specialist Position Summary The Senior Collections Specialist will be responsible for managing and collecting outstanding accounts receivable and minimizing overdue balances while ...

American Pest

Senior Collections Specialist

Columbia, MD · Hybrid

$18.25 - $24.50/hr

As a Senior Collections Specialist at American Pest, you'll do far more than collect on past-due accounts. You'll take ownership of a portfolio of complex commercial and residential accounts, work ...

Fora Financial

Senior Collections Specialist

New York, NY · On-site

$70K - $100K/yr

We are seeking an experienced Senior Workout Specialist to manage a portfolio of past-due accounts, lead recovery efforts on complex cases, and help drive process improvements across the collections ...

Fora Financial

Senior Collections Specialist

New York, NY · Hybrid

$70K - $100K/yr

We are seeking an experienced Senior Workout Specialist to manage a portfolio of past-due accounts, lead recovery efforts on complex cases, and help drive process improvements across the collections ...

Upstart

Senior Collections Specialist

$19 - $25.50/hr

As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who ...

Upstart

Senior Collections Specialist

OR · On-site +1

$18.50 - $25/hr

As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who ...

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Senior Collections Specialist information

What is a senior collections specialist?

Senior Collections Specialists are experienced professionals responsible for managing and recovering overdue accounts on behalf of a company or organization. They handle complex or high-value cases, communicate with clients or customers to arrange payment plans, and ensure compliance with relevant laws and regulations. In addition to collecting payments, they may also mentor junior staff, analyze accounts, and prepare reports on collection activities. Their expertise helps minimize financial losses and maintain healthy cash flow for the business.

What are the key skills and qualifications needed to thrive as a senior collections specialist?

To thrive as a Senior Collections Specialist, you need a solid understanding of credit and collections processes, financial analysis, and typically a background in finance or accounting. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and sometimes certification like the Certified Credit and Collection Professional (CCCP) is important. Outstanding negotiation, problem-solving, and interpersonal skills help manage sensitive customer relationships and resolve payment issues. These skills ensure effective debt recovery, maintain positive client relations, and support the financial health of the organization.

What are some common challenges faced by senior collections specialists, and how are they typically addressed?

Senior Collections Specialists often encounter challenges such as negotiating with difficult or unresponsive clients, meeting collection targets, and handling sensitive financial information. To address these, specialists use advanced communication and negotiation skills, leverage collection management software, and work closely with team members and legal or compliance departments. Continuous training on regulations and customer service best practices also helps them maintain professionalism and achieve positive outcomes.

What is the difference between Senior Collections Specialist vs Collections Specialist?

AspectSenior Collections SpecialistCollections Specialist
Required CredentialsRelevant experience, sometimes certifications in collections or financeEntry to mid-level experience, often similar certifications
Work EnvironmentCorporate finance departments, healthcare, or utility companiesSimilar environments, often in finance or healthcare sectors
Employer & Industry UsageUsed in industries with complex accounts receivable processesCommon in industries requiring debt collection and account management

The main difference between a Senior Collections Specialist and a Collections Specialist lies in experience and responsibility level. Senior roles typically involve handling more complex accounts, mentoring junior staff, and contributing to process improvements. Both roles are vital in managing accounts receivable, but the senior position requires more expertise and often offers higher compensation.

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The most popular types of Collections Specialist jobs are:

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Senior Collections Specialist jobs near you
Infographic showing various Senior Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Senior Collections Specialist

CFS

Hillside, NJ • On-site

$75K - $85K/yr

Full-time

Posted 24 days ago

Job description

Senior Collections Specialist
Salary: $75,000-85,000
Why This Opportunity Stands Out:
• Own a high-visibility AR portfolio with direct impact on company cash flow and financial performance
• Partner cross-functionally with Sales, Operations, and Branch leadership, strong exposure across the business
• Lead complex collections strategies, including high-risk and high-dollar accounts
• Take full ownership of dispute resolution from start to finish
• Work in a fast-paced, operationally driven environment (construction/equipment services)
• Leverage systems like Sage Intacct, NexGen, and Collect IT to enhance process efficiency
• Play a key role in improving AR processes and reducing delinquency company-wide
• Opportunity to influence policy, escalation strategy, and risk management decisions

Key Responsibilities for the Senior Collections Specialist:
• Manage collections across multiple regions and high-volume account portfolios
• Drive daily collection efforts and execute strategies to reduce past-due balances
• Resolve customer disputes and coordinate with internal teams to reach closure
• Reconcile accounts, including unapplied cash, deductions, and discrepancies
• Maintain detailed account documentation and activity tracking in AR systems
• Report on aging, performance metrics, and high-risk accounts

Qualifications for the Senior Collections Specialist:
• 5+ years Collections experience
• Experience managing complex, high-volume portfolios
• Background in construction, equipment rental, or industrial services preferred
• Proficiency with ERP systems and Microsoft Excel
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