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Entry Level Collections Specialist Jobs (NOW HIRING)

OneMain Financial Careers

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

The LaSalle Group

Collections Specialist

Alpharetta, GA · On-site

$20 - $25/hr

The Collections Specialist role is a contract opportunity designed for professionals with B2B ... entry-level positions to the C-suite. With units specializing in Accounting and Finance ...

OneMain Financial

Collections Specialist

Fort Mill, SC

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

OneMain Financial

Collections Specialist

Fort Mill, SC · On-site

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

OneMain Financial

Collections Specialist

Fort Mill, SC · On-site

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

Cooper Companies

Collections Specialist

Victor, NY

$22.90 - $27.89/hr

... Collections Specialist focuses on transactional activities, including contacting customers for ... experience (entry-level). * Proficient in Microsoft Office Suite (Word, Excel, Outlook)

CooperCompanies

Collections Specialist

Victor, NY · On-site

$22.90 - $27.89/hr

... Collections Specialist focuses on transactional activities, including contacting customers for ... experience (entry-level). * Proficient in Microsoft Office Suite (Word, Excel, Outlook)

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Entry Level Collections Specialist information

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How much do entry level collections specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for entry level collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an entry level collections specialist?

Entry Level Collections Specialists are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, or collection agencies and are tasked with negotiating payment plans, updating account information, and maintaining accurate records of all communications. This role often requires strong communication skills, attention to detail, and the ability to handle sensitive financial information. Entry-level positions generally provide training and do not always require prior experience in collections or finance. The job can be a good starting point for a career in finance or customer service.

What skills and qualifications are needed to thrive as an entry level collections specialist?

To thrive as an Entry Level Collections Specialist, you need a solid understanding of basic accounting principles, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and Microsoft Office Suite is commonly required. Excellent communication, negotiation, and problem-solving abilities help build rapport with clients and resolve outstanding debts effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relations, and supporting the financial health of the organization.

What are common challenges faced by entry level collections specialists, and how can they be managed?

Entry level collections specialists often encounter challenges such as handling difficult or unresponsive customers, managing a high volume of accounts, and meeting collection targets under time constraints. Building strong communication and negotiation skills, staying organized, and using customer relationship management (CRM) tools can help manage these challenges. Many organizations provide ongoing training and mentorship to help new specialists develop effective strategies for resolving overdue accounts while maintaining positive customer relationships.

What is the difference between Entry Level Collections Specialist vs Accounts Receivable Clerk?

AspectEntry Level Collections SpecialistAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; some roles prefer associate's degree
Work EnvironmentCollections calls, customer interaction, debt recoveryData entry, invoice processing, payment posting
Employer & Industry UsageFinancial services, healthcare, retailFinance, healthcare, manufacturing
Search & Comparison IntentFocus on debt collection, customer communicationFocus on accounts management, payment processing

The Entry Level Collections Specialist primarily handles debt recovery through customer communication and collections efforts, often requiring strong interpersonal skills. In contrast, an Accounts Receivable Clerk focuses on processing payments, maintaining financial records, and managing invoices. Both roles typically require similar educational backgrounds and are used across various industries, but they serve different functions within financial operations.

What cities are hiring for Entry Level Collections Specialist jobs?

Cities with the most Entry Level Collections Specialist job openings:

What are the most commonly searched types of Collections Specialist jobs?

The most popular types of Collections Specialist jobs are:

What states have the most Entry Level Collections Specialist jobs?

States with the most job openings for Entry Level Collections Specialist jobs include:

What are popular job titles related to Entry Level Collections Specialist jobs?

For Entry Level Collections Specialist jobs, the most frequently searched job titles are:

Entry Level Collections Specialist jobs near you

Collections Specialist-

Chicago, IL

VITALIZING BUSINESS SOLUTIONS INC
Business Management Consulting • 1 - 10 employees
Learn more about VITALIZING BUSINESS SOLUTIONS INCexternal

$19 - $19.53/hr

Full-time

Re-posted 28 days ago

Job description

The Collection Specialist works under close supervision and follows specific procedures with detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options. The Collection Specialist primary function is making routine collections and forwards more complicated accounts to the manager or lead collections specialist to form resolution. The collections specialist may perform entry level information gathering and verification for certain accounts when senior level employees or the site manager has recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. In this role the position follows detailed instructions and procedures to contact employers, health care professionals, corrections/prison official, state and county record departments, debtors, and/or other third parties by telephone and/or in writing to request, gather and file necessary account information. The collections specialist will use specific scripts and procedures. This position may conduct follow-up communications with the debtors and employers regarding wage garnishment or rehabilitation programs. The Collections Specialist may receive and submit to the client hearing requests from debtors. This position is considered non-exempt, meaning the employee is eligible for overtime pay under the provisions of the Fair Labor Standards Act (FSLA).

Requirements:

  • High School Diploma or GED required.
  • Must Have a Real ID and Social Security Card
  • Collection experience preferred
  • Must be able to speak and read English clearly, professionally, and fluently
  • Excellent verbal and written communication skills.
  • Strong active listening skills and empathy.
  • Experience with handling escalations, ensuring quality service, and improving customer experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • May be required to work overtime and scheduled holidays.
  • Must work on-site at the Chicago, Illinoisoffice location.
  • Must complete and certify in all required internal training programs, including Outbound Call Center Debt Collections specific training.
  • Must have the ability to work as a member of a team and collaborate with colleagues.
  • Must have the ability to navigate multiple computer systems and enter data accurately while speaking with callers.

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